10/10 超赞
Natalie,Okeechobee
与家人出行
2025年01月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
For the most part.. everything was great.. couple of small things were not reviewed.. wifi code, time for breakfast.. after 11 years in Marriott/Hilton HR .. my biggest issue and what needs to be reviewed is NOT to SAY a guests room number.. especially when there is someone else right there. There is some issues.. that I have not said anything yet, so they do not have a chance to "make it right".. there is flooring that needs attention. Its a trip hazard especially for an elderly person.. where the transition is in the flooring. Again, do not "ding" the hotel.. they changed our room to be convenient for us and to be near elevator. They did meet our expectation as far as that part!
Natalie
2025 年 1 月入住 1 晚