I would like to bring a few points into concern.
First of all, when I arrived at Marriott at 9.30 I was told to await for available room, and thus I had wanted to have some juice and pain Au chocolat at the illy cafe next to counter. Not only did they forget both of these orders, I had to stand up and walk over 2 times to ask for each (because they forgot both).
I only have had 2 hours sleep at that point, it was frustrating to see others have their food and drinks while we waited for 30mins without anything.
When I gotten into my room, I must admit that the room looks good and I need to rest after. I was awaken up by screaming kids by the pool who were so rowdy (with music playing) that it woke me up from my sleep. It’s been very upsetting as it went on for more than 1 hour.
Even after I called the concerige they said they will ask the people to quiet down but I’m not even sure if they did anything as the noise kept going on. The concerige said, “the pool is close at 8pm as well.” But I felt it was not very appropriate to advise your guest to just live with the noise until 8pm as we are paying customers too.
They did help changed our room after eventually, but while it was quieter, the room we got was smaller overall. I don’t really felt it was fair overall even thought we paid more for balcony but it didn’t felt like we had any choice on the matter.
There’re much more but Expedia has comment limits.
Wee Leong
2025 年 3 月入住 2 晚
10/10 超赞
Roger
2025 年 3 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Excellent nothing else I can say. Special the fact that all staff greet you by your name gives it a special touch
Roger
2025 年 3 月入住 2 晚
10/10 超赞
Abu Bakar
2025 年 2 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
All staffs are very friendly, courteous and very helpful.
Me, my wife feels so good.
Abu Bakar
2025 年 1 月入住 3 晚
10/10 超赞
Mkaye
与配偶出行
2025 年 1 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
😊
Mkaye
2025 年 1 月入住 1 晚
10/10 超赞
Vladimir
商务旅客
2025 年 1 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Vladimir
2025 年 1 月入住 1 晚
10/10 超赞
KATHERINE
与配偶出行
2025 年 1 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
Staff from reception, concierge, cafe and housekeeping are very polite. Ferry terminal just beside the hotel. Very convenient.
KATHERINE
2024 年 12 月入住 2 晚
10/10 超赞
Sivamalar
2024 年 12 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Sivamalar
2024 年 12 月入住 1 晚
10/10 超赞
Saimon
2024 年 12 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Saimon
2024 年 12 月入住 1 晚
10/10 超赞
y
团体旅客
2024 年 12 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
all staff kindly support.
y
2024 年 12 月入住 1 晚
10/10 超赞
真实旅客
与家人出行
2024 年 12 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very clean. Patient and excellent service provided.
Great accessibility to great food (within walking distance and interesting places of activities (within 15-20mins of travelling).
真实旅客
2024 年 11 月入住 2 晚
10/10 超赞
Roberto
2024 年 11 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
Roberto
2024 年 11 月入住 1 晚
10/10 超赞
Demola
团体旅客
2024 年 10 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Demola
2024 年 7 月入住 2 晚
10/10 超赞
真实旅客
与家人出行
2024 年 10 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2024 年 7 月入住 3 晚
10/10 超赞
真实旅客
2024 年 9 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The best service and massage i have ever had in a long time.
真实旅客
2024 年 9 月入住 2 晚
10/10 超赞
Andi
2024 年 9 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Modern, clean, surrounding area can be a bit loud in night time
Andi
2024 年 9 月入住 1 晚
10/10 超赞
David
2024 年 7 月 28 日
David
2024 年 7 月入住 3 晚
8/10 还可以
jiseon
与配偶出行
2024 年 7 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
there was a bazar nearby the hotel and it was so loud until 9pm-ish. the hotel itself was located in the very conveniently and quite clean - even though my shower holder was already broken when I checked in, and the staff are very friendly and their service was amazing. there is a construction going on nearby to build a new shopping mall/restaurants area which will add more value to revisit the hotel.
jiseon
2024 年 7 月入住 1 晚
10/10 超赞
Sean
2024 年 6 月 23 日
Sean
2024 年 6 月入住 2 晚
8/10 还可以
Ravindra
与家人出行
2024 年 6 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Right next to customs.... Convenient!
Nice cosy place next to the customs so straight into the hotel. Clean and very customer focused folks.
Jones an apprentice was exceptionally courteous!
Ravindra
2024 年 6 月入住 2 晚
8/10 还可以
Jing Yi Giselle
与家人出行
2024 年 6 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel and staff were fine. However, due to peak period, we were asked to check out early which I feel it is unacceptable.