The property is okay. I got the two bedroom suite for two nights and upon entering one of the bedrooms there was just an overwhelming smell of pee. So I went to the front desk and they sent someone to clean it right away. They also changed out the shower curtain. But then when testing the tv’s the living room tv just did not work at all. So I had to call the front desk again and they sent maintenance (who were super nice!) and they fixed it along with providing a new remote since the first one was not working.
I hadn’t realized until night time but in one of the bedrooms, the internet was not working on the television. Which sucks because they do offer streaming services, so I could only watch cable. But that was not terrible.
Lastly, the two beds were NOT anywhere near the same. One of them was pretty standard but the other one was a rock and honestly felt like a box spring.
While I did have those problems, the overall stay was good. The common areas and halls are clean and quiet. The staff are extremely nice (shout out to Eric at the front desk that dealt with all the problems swiftly) and the room itself is nice if it did not have those few problems.
I probably would stay here again
Zariyah
2024 年 10 月入住 2 晚
10/10 超赞
Dorian
与家人及幼儿出行
2024年10月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was clean
Dorian
2024 年 10 月入住 7 晚
10/10 超赞
Julianna
与家人出行, 带宠物出行
2024年10月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like a lot, breakfast, the little fireplace, the cleaning staff, the desk staff, all of it.
Julianna
2024 年 10 月入住 7 晚
10/10 超赞
Jeanette C.
2024年10月8日
满意:清洁度、员工和服务、住宿条件和设施
We loved being on first level.
Jeanette C.
2024 年 9 月入住 1 晚
8/10 还可以
Martina
2024年10月3日
满意:清洁度、员工和服务、住宿条件和设施
Quiet area near shopping. Nice size rooms. Could have better couches.
Martina
2024 年 9 月入住 1 晚
10/10 超赞
Charlotte
2024年08月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice room well equipped with all needed. Convenient. Was a bit noisey with pets. Very busy hotel!
Charlotte
2024 年 8 月入住 7 晚
10/10 超赞
Jacob
与配偶出行
2024年08月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Helpful
Jacob
2024 年 8 月入住 1 晚
8/10 还可以
Mary
与家人出行
2024年08月4日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Mary
2024 年 7 月入住 5 晚
8/10 还可以
Lekeisha
2024年07月23日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Weekend getaway
The stay was pretty good the only complaint would be no ironing board in the room. The staff was okay the young lady at check in was okay but the night auditor was great personality was amazing he should teach the other two people how to be more up going but again it was okay for our weekend alway
Lekeisha
2024 年 7 月入住 2 晚
10/10 超赞
Billy
与家人出行
2024年07月16日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Billy
2024 年 7 月入住 2 晚
10/10 超赞
JANET
2024年07月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
People
JANET
2024 年 7 月入住 3 晚
2/10 糟糕
Janeen K
2024年07月9日
I have never been to this property. I was given the wrong information ( I needed to book a different residence inn that was closer to where I needed to be) I was gonna stay since it was already booked and paid for until I read other reviews that was terrible. I called Expedia and I called the hotel to cancel I was told that they cancelled it by Terrance who was amazing and then when I called Expedia back they said they needed a waiver and was sending the request by email and that they would get back to me. They emailed me everyday saying they couldn’t get in touch with the hotel and no one responded only to find out they sent it to a bogus email that they weren’t supposed to and haven’t refunded me my money yet. After I emailed them back and spoke to manager Patrice who again was amazing! Bad service to a travel agent and I’m beyond hurt and disappointed! #Hardworking Mom Of 5!
Janeen K
2024 年 7 月入住 2 晚
10/10 超赞
Sharlette
与家人及幼儿出行
2024年07月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I took my 2 year old with me and we had an amazing stay. The staff was very pleasant and the hotel was clean and well maintained. We enjoyed the pool in the early morning(10am open) and right across the street is an indoor playground. The bed was very comfortable and I loved the fulled kitchen. I would definitely go again.
Sharlette
2024 年 7 月入住 3 晚
8/10 还可以
Abraham
2024年07月6日
满意:清洁度、员工和服务、住宿条件和设施
Quiet
Abraham
2024 年 7 月入住 2 晚
6/10 一般
Ann Marie
与家人出行
2024年06月27日
满意:清洁度、员工和服务、服务设施
Unfortunately, our room had a broken bathroom light and then the ceiling in the kitchen leaked. Maintence was able to fix the bathroom light and when I called the front desk the must have let the room above us know that their was a leak as that stopped after a while. The hotel was clean but it is an older hotel. The bed was not very hard and the bedding was very basic.
Ann Marie
2024 年 6 月入住 2 晚
6/10 一般
Nouh
2024年06月22日
Nouh
2024 年 6 月入住 1 晚
8/10 还可以
corey,worcester
2024年06月22日
corey
2024 年 6 月入住 2 晚
10/10 超赞
Chauncey
2024年06月18日
Chauncey
2024 年 6 月入住 9 晚
8/10 还可以
Quanira
与家人出行
2024年06月18日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Quanira
2024 年 6 月入住 2 晚
10/10 超赞
Queen
团体旅客
2024年06月17日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Queen
2024 年 6 月入住 1 晚
10/10 超赞
Miriam,Baltimore
与家人出行
2024年06月17日
满意:清洁度、员工和服务、住宿条件和设施
Not happy to pay for parking. Should be included in the rate paid to stay.