The manager had a bad adetto, he give us a worst room ,with no heater ,and worst tv , tv sound had a problem, it was hard to hear , and room was't worm ,i got sick .
I told him room was so cold he running to my door without give me hands up and nock the door to see what is the issue to him everything was normal, he doesn't know anything about customer service. Most room was empty, even he knows i am with the elder person, he didn't have that competition to give us the worm and better room, his problem was with us to getting the room with 3th party. Thats why he give us the hard time. I hope the owner of this hotel notice they need to put the people as a manager who care about the people.