BUGS! BUGS! BUGS! Do NOT stay here! There were bed bugs in the room and other bugs all over. When I left because I refuse to sleep with bugs the night worker would not even speak to me. In the morning when I messaged to get ahold of the manager they would not refund me because “they only found roaches in the room.” Terrible service and unclean bug filled rooms.
I travel a LOT and have never left a poor review before but I was blown away by how unclean this hotel was and how horrible the service was. The only redeeming quality was that the hotel is close to other hotels you can escape to when you have to leave this one.
Emily
於 2024 年 10 月住了 1 晚
6/10 一般
thomas
2024年10月27日
讚好:職員與服務
不滿:整潔度
thomas
於 2024 年 10 月住了 2 晚
2/10 很差
Paul
伴侶同遊
2024年10月20日
不滿:整潔度、職員與服務、設施服務和住宿狀況
No hot water. Loud with people out in the parking lot. No hot water.
Paul
於 2024 年 10 月住了 2 晚
4/10 欠佳
Robert
伴侶同遊
2024年10月14日
讚好:整潔度和住宿狀況
不滿:職員與服務和設施服務
I asked for first floor. Got second floor. They claimed that Expedia did not let them know. TV was extremely difficult to use. Front desk didn't know how to use it. Later I was given a list of channels which was worthless. First morning, pancake maker not working and coffee maker not working. Manager finally fixed them. No muffins although on the menu. Second morning, biscuits and gravy had no gravy, but cold biscuits!! Room air conditioner had to be put on 63 degrees to work at all. Bathroom door unusually squeaky. Mattress unusually noisy.
Robert
於 2024 年 10 月住了 2 晚
10/10 優異
Michele
2024年10月6日
Michele
於 2024 年 9 月住了 2 晚
10/10 優異
Kyle
2024年10月3日
讚好:整潔度
It has what you want from a place to stay (e.g, cleanliness, reasonable cost, and quiet).
Kyle
於 2024 年 9 月住了 2 晚
4/10 欠佳
Charysse
伴侶同遊
2024年9月30日
Not the best area, way overpriced.
Charysse
於 2024 年 9 月住了 1 晚
8/10 不錯
Adalicia
2024年9月22日
Adalicia
於 2024 年 9 月住了 1 晚
6/10 一般
Glenn
伴侶同遊
2024年9月14日
讚好:職員與服務
The staff were very nice. The room was clean enough. But the shower was pretty dingy. Some pink mold in the corners of the tub. Nothing bad enough that if I had to stay here again I would have a problem with it.
Glenn
於 2024 年 9 月住了 1 晚
10/10 優異
Stephan (Austin)
2024年9月10日
讚好:整潔度、職員與服務和住宿狀況
Stephan
於 2024 年 9 月住了 2 晚
4/10 欠佳
Rachel
伴侶同遊
2024年9月10日
不滿:整潔度、職員與服務、設施服務和住宿狀況
The pictures make the rooms look new but there were cockroaches, our room stunk like mold and the floor had dirt and spilt things on it.
Rachel
於 2024 年 9 月住了 4 晚
2/10 很差
Shutara
2024年9月3日
不滿:職員與服務
Shutara
於 2024 年 9 月住了 1 晚
4/10 欠佳
Joseph (Morristown)
2024年8月16日
不滿:設施服務
Definitely not what I expected. Seems to cater to long term contractors from out of the area. A lot of them hanging around outside. Probably not comfortable feeling for woman traveling alone. And front desk was less than friendly.
Joseph
於 2024 年 8 月住了 1 晚
8/10 不錯
Francisco
家人同遊
2024年7月31日
讚好:設施服務和住宿狀況
Yes
Francisco
於 2024 年 7 月住了 1 晚
8/10 不錯
Aidan
2024年7月30日
讚好:設施服務
Aidan
於 2024 年 7 月住了 1 晚
4/10 欠佳
Deborah (algonquin)
2024年7月29日
讚好:職員與服務
不滿:整潔度和住宿狀況
Deborah
於 2024 年 7 月住了 3 晚
10/10 優異
Demond
2024年7月29日
Demond
於 2024 年 7 月住了 1 晚
10/10 優異
Demond
2024年7月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Demond
於 2024 年 7 月住了 1 晚
10/10 優異
Scott M
多人同遊
2024年7月24日
讚好:設施服務
Easy access to the stores,& interstate
Scott M
於 2024 年 7 月住了 1 晚
4/10 欠佳
Deborah
家人同遊
2024年7月13日
讚好:職員與服務和住宿狀況
不滿:整潔度和設施服務
This motel looks nice and clean and safe from the outside but it is not what it seems. There are apparently homeless people staying there and begging for money to pay their ‘rent’. Not to mention the roaches,not just bugs, but roaches in the rooms. My mother and aunt had to empty all of their belongings and shake them
out before loading them in the car just so no bugs went along. Needless to say this was the first and it will be the last time we will stay at Auburn Lodge. Do Better!
Deborah
於 2024 年 7 月住了 1 晚
2/10 很差
Joshua
2024年7月11日
不滿:整潔度、職員與服務和住宿狀況
The front desk attendant was absent most the time. She was rude and not helpful. My room smelled of mold and they would not refund me or move me rooms. Completely unacceptable.
Joshua
於 2024 年 7 月住了 1 晚
8/10 不錯
Francis
家人同遊
2024年6月24日
讚好:職員與服務、住宿狀況和客房舒適度
Comfortable
We were comfortable, and satisfied with the breakfast. All was good except for encountering a few tiny roaches
Francis
於 2024 年 6 月住了 2 晚
8/10 不錯
Michael
2024年6月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The bathroom was smelly and people smoking outside with fumes coming right up at my door