Property is old and kind of rundown. First room I was given and not been cleaned. The hotel is very overpriced for what you get.
Timothy
2024 年 11 月入住 3 晚
8/10 还可以
Shamona
与家人出行
2024年11月16日
满意:清洁度、员工和服务、住宿条件和设施
It was nice, clean and it was near the campus.
Shamona
2024 年 11 月入住 1 晚
6/10 一般
Cole
与配偶出行
2024年11月16日
满意:员工和服务
The first room was filthy and we had to be moved to another room but once we got moved to a different room we had no more issues.
Cole
2024 年 11 月入住 1 晚
2/10 糟糕
Taniella
与家人出行
2024年11月11日
不满意:清洁度、员工和服务、住宿条件和设施
The room had roaches in the bed sheets, on the floor and in the microwave. The paint was chipped and the room smelled of marijuana smoke. Staff lied when we returned the keys and refused to spend one night there. They told Expedia we used the room which was an untruth. They had a hand written sign on the door saying no refunds. Even after staff informed us to have Expedia call and they would refund. The property swiped your card as soon as you check in and snatched the money immediately so beware.
Taniella
2024 年 11 月入住 3 晚
6/10 一般
ASHLEY
与家人出行
2024年11月10日
满意:员工和服务
Both Stephanie and another older woman were very pleasant, helpful and sweet.
The room reeked of smoke from the moment we opened the door even though it was non smoking room. Both nights were sold out so couldn’t switch rooms.
The remote didn’t work so couldn’t turn tv on/off, change volume or channel (turned it on from the actual tv). Ms Stephanie kindly sent another remote up but that still didn’t work.
Room didn’t have a shower liner but she took care of that as well and had someone bring one up.
Did see two small roaches in our bathroom so we were on alert whole time.
Room served its purpose to sleep and shower while visiting for Homecoming but it is not a first place pick at all. If you like Waffle House, it sits in the same parking lot so you’re in luck. Having a little continental breakfast in the morning was a good touch
ASHLEY
2024 年 11 月入住 2 晚
2/10 糟糕
Jessie
商务旅客
2024年11月8日
不满意:员工和服务、服务设施、住宿条件和设施
Do not stay here! We arrived to a hotel room that reeked of marijuana. The hotel had marijuana weeds stems on the floor. The bath room had roaches crawling out of the bathtub and around the baseboards. We immediately went to the front desk to address this matter. I was told to get ahold of Expedia for a refund. The manager, Diana would not approve Expedia for a refund. She stated it was a non refundable weekend and here in the South we have bugs, it is normal. Absolutely not!
Jessie
2024 年 11 月入住 2 晚
2/10 糟糕
Jaime
商务旅客
2024年11月6日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely filthy, bugs, cockroaches. Staff was beyond unpleasant. Save your money and go somewhere else.
Jaime
2024 年 11 月入住 2 晚
2/10 糟糕
Emily
2024年11月1日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
BUGS! BUGS! BUGS! Do NOT stay here! There were bed bugs in the room and other bugs all over. When I left because I refuse to sleep with bugs the night worker would not even speak to me. In the morning when I messaged to get ahold of the manager they would not refund me because “they only found roaches in the room.” Terrible service and unclean bug filled rooms.
I travel a LOT and have never left a poor review before but I was blown away by how unclean this hotel was and how horrible the service was. The only redeeming quality was that the hotel is close to other hotels you can escape to when you have to leave this one.
Emily
2024 年 10 月入住 1 晚
6/10 一般
thomas
2024年10月27日
满意:员工和服务
不满意:清洁度
thomas
2024 年 10 月入住 2 晚
2/10 糟糕
Paul
与配偶出行
2024年10月20日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
No hot water. Loud with people out in the parking lot. No hot water.
Paul
2024 年 10 月入住 2 晚
4/10 很差
Robert
与配偶出行
2024年10月14日
满意:住宿条件和设施,清洁度
不满意:服务设施,员工和服务
I asked for first floor. Got second floor. They claimed that Expedia did not let them know. TV was extremely difficult to use. Front desk didn't know how to use it. Later I was given a list of channels which was worthless. First morning, pancake maker not working and coffee maker not working. Manager finally fixed them. No muffins although on the menu. Second morning, biscuits and gravy had no gravy, but cold biscuits!! Room air conditioner had to be put on 63 degrees to work at all. Bathroom door unusually squeaky. Mattress unusually noisy.
Robert
2024 年 10 月入住 2 晚
10/10 超赞
Michele
2024年10月6日
Michele
2024 年 9 月入住 2 晚
10/10 超赞
Kyle
2024年10月3日
满意:清洁度
It has what you want from a place to stay (e.g, cleanliness, reasonable cost, and quiet).
Kyle
2024 年 9 月入住 2 晚
4/10 很差
Charysse
与配偶出行
2024年09月30日
Not the best area, way overpriced.
Charysse
2024 年 9 月入住 1 晚
8/10 还可以
Adalicia
2024年09月22日
Adalicia
2024 年 9 月入住 1 晚
6/10 一般
Glenn
与配偶出行
2024年09月14日
满意:员工和服务
The staff were very nice. The room was clean enough. But the shower was pretty dingy. Some pink mold in the corners of the tub. Nothing bad enough that if I had to stay here again I would have a problem with it.
Glenn
2024 年 9 月入住 1 晚
10/10 超赞
Stephan,Austin
2024年09月10日
满意:清洁度、员工和服务、住宿条件和设施
Stephan
2024 年 9 月入住 2 晚
4/10 很差
Rachel
与配偶出行
2024年09月10日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The pictures make the rooms look new but there were cockroaches, our room stunk like mold and the floor had dirt and spilt things on it.
Rachel
2024 年 9 月入住 4 晚
2/10 糟糕
Shutara
2024年09月3日
不满意:员工和服务
Shutara
2024 年 9 月入住 1 晚
4/10 很差
Joseph,Morristown
2024年08月16日
不满意:服务设施
Definitely not what I expected. Seems to cater to long term contractors from out of the area. A lot of them hanging around outside. Probably not comfortable feeling for woman traveling alone. And front desk was less than friendly.