It was very noisy this time around. The menu in the restaurant was also lackluster from my previous visit which is one of the reasons I returned to the property.
Lendy
2024 年 12 月入住 1 晚
10/10 超赞
Charles
2024年12月13日
满意:清洁度、员工和服务、住宿条件和设施
Charles
2024 年 12 月入住 3 晚
4/10 很差
Yvonne
2024年12月8日
满意:员工和服务
不满意:住宿条件和设施,清洁度
The people working there are Greta but the hotel seemed to be understaffed. Long lines to check in, and the hotel didn’t get cleaned form one night to the next. The elevators were overdue for inspections (the licenses are up on the elevator so when they move slow you have plenty of time to read the permit, and I think while they rent out rooms, maybe also people live in some of them.
Yvonne
2024 年 12 月入住 2 晚
4/10 很差
Delise
2024年12月1日
不满意:住宿条件和设施
Valet was very nice and professional. However the housekeepers never came the whole time we stayed! We had to keep going to the front desk for toilet paper, clean towels... Then you have to pay to park.
Delise
2024 年 11 月入住 4 晚
4/10 很差
Trantell
2024年12月1日
满意:员工和服务
不满意:住宿条件和设施,清洁度
This place was very unclean
Trantell
2024 年 11 月入住 2 晚
6/10 一般
Starbaby
与家人出行
2024年12月1日
It’s close to everything
Starbaby
2024 年 11 月入住 2 晚
4/10 很差
Paulo,Glenview
与家人出行
2024年12月1日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
property is not well kept; found bugs around; food left out on corridors and elevators. Housekeeping took away blankets from room, took away used towels but did not replace them, we had to complain to management to get new towels. Phone to front desk does not work. "Next" restaurant serves mediocre food and very poor service.
Paulo
2024 年 11 月入住 3 晚
10/10 超赞
Erney
2024年11月29日
满意:清洁度、员工和服务、住宿条件和设施
Erney
2024 年 11 月入住 2 晚
10/10 超赞
Anh V
与家人出行
2024年11月27日
满意:员工和服务,清洁度
So conveniently for eating & shopping. Suite room is very nice of view & spaciousness
Anh V
2024 年 11 月入住 2 晚
6/10 一般
Jennifer
与配偶出行
2024年11月26日
不满意:住宿条件和设施,服务设施
They didn’t provide Breakfast like they afford at booking.And didn’t give any discount.
Jennifer
2024 年 11 月入住 2 晚
6/10 一般
Khondoker,charlotte
2024年11月24日
不满意:清洁度
Khondoker
2024 年 11 月入住 6 晚
10/10 超赞
Alberto
2024年11月23日
满意:清洁度、员工和服务、住宿条件和设施
Everything was wonderful from check in to check out. That is why I stayed there for 15 days.
Alberto
2024 年 11 月入住 1 晚
2/10 糟糕
askia
与配偶出行
2024年11月19日
满意:住宿条件和设施,服务设施
不满意:员工和服务,清洁度
I liked the fact that it was nice elegant quit and clean. But first of all, I booked through Expedia and was told, by someone in expedia's customer service that this hotel has no deposits. But there is a $75 a night deposit that I was blinded with and it would've been nice if I was informed about the parking fee $36 a night. And then I was over charged. When I checked my card transactions later on, I was charged a extra $64 on top of the about that she said she was running my card for. (Room was $295 $150 security deposit =$444 but was charged $509) then after my stay they tried to charge an additional $134 but the payment declined because the funds weren't there. It was supposed to be a surprise birthday trip for my girlfriend we traveled from Dallas but this was a nightmare.
askia
2024 年 11 月入住 2 晚
10/10 超赞
David
与配偶出行, 商务旅客
2024年11月18日
满意:清洁度
不满意:服务设施
Rooms need to be updated
David
2024 年 11 月入住 2 晚
6/10 一般
Xavier
2024年11月17日
Can hear a lot of traffic through room windows
Xavier
2024 年 11 月入住 2 晚
4/10 很差
Barry
与家人出行
2024年11月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel generally nice - no complaints. Check-in was not good. Was not informed in advance that check-in must be done at the Crowne Plaza front desk. Only learned this on arrival from a parking attendant. Then got in a line that led to one employee though three others were available only to Crowne check-ins. Process took almost one hour. Bad experience.
Barry
2024 年 11 月入住 1 晚
8/10 还可以
Timothy
商务旅客
2024年11月15日
满意:员工和服务
不满意:住宿条件和设施
The windows of the room looked as if they hadn't been washed in several years. It was hard to see out of them. The bathtub drained so slowly that by the end of a quick shower my feet were under water. The carpet was so tattered, the paint so degraded, and the windows so dirty it was clear that no competent manager had set foot in the place for years. Not a good look for management.
Timothy
2024 年 11 月入住 2 晚
4/10 很差
Lisa
2024年11月12日
不满意:清洁度、员工和服务、住宿条件和设施
Lisa
2024 年 11 月入住 3 晚
6/10 一般
Michael
2024年11月10日
The location was convenient and price relatively reasonable. What I did not care for was how the hotel room floors did not seem clean, no soap at bathroom sink, broken apparatus in shower, and when I arrived in the room there was an empty beer can on the window sill.
Michael
2024 年 11 月入住 2 晚
2/10 糟糕
Astha
团体旅客
2024年11月9日
不满意:清洁度、服务设施、住宿条件和设施
The minute we enter this property I had to face a lot of issues. Forst, the room we were given was totally not as promised or was shown in the pictures while I was booking. We requested to get the room changed but the staff promised us to get it changed and asked to stay in the room but no one showed up so had to go and again speak to a new personnel. So by the time it was resolved it took our 4 hrs which ruined our whole plan and our energy.
Additionally, its a preety old property which irgently needs renovations. The carpet and the sofa bed are very old and looks very dirty. No handwash and shower was not working not to mention the toilet itself . I can go all day into details which was horrible.