As someone who evacuated from a Category 4 hurricane. A family member booked the reservation and sent over a credit card authorization prior to arrival. Spoke to a manager to ensure everything was okay for my arrival. Upon checking out I noticed they charged the full amount plus more to my card ignoring my 6 attempts to the front desk to ensure that the correct card was charged. As someone with a family, limited funds and still without power i honestly feel robbed. When canning the desk to ask for assistance they stated I have to wait until Monday. Today is Saturday!!! So they took my last $500 and now with no power and gas I have to wait 24 more hours before I receive my funds, feed my family meanwhile their managers are at home cozy with ac food and money. I'm truly disappointed with the lack of consideration when this all could of been avoided by simply following directions. How is the manager and all the front desk unable to follow simple instructions.
Amber
2024 年 10 月入住 3 晚
6/10 一般
Marcus
与家人出行
2024年10月12日
My tv didn’t work on current channels. The tv kept goin out.
Marcus
2024 年 10 月入住 1 晚
6/10 一般
Lawrence
2024年10月11日
满意:住宿条件和设施,清洁度
It was clean and quiet. Did not like parking charge and the room did not have a microwave or refrigerator
Lawrence
2024 年 10 月入住 4 晚
4/10 很差
Lenard
2024年10月10日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Front desk
1 lady good
2 ladies bad!
Lenard
2024 年 10 月入住 2 晚
8/10 还可以
Pam
与家人出行
2024年10月6日
满意:清洁度、员工和服务、住宿条件和设施
No soap in bathroom. Only had a small bottle of lotion.
Pam
2024 年 10 月入住 1 晚
6/10 一般
Britney
与家人出行
2024年10月4日
满意:服务设施,员工和服务
This was my first time staying here in about 6 years, it needs to be updated!!
Britney
2024 年 9 月入住 1 晚
10/10 超赞
Cesar
2024年10月2日
Cesar
2024 年 9 月入住 1 晚
10/10 超赞
Hunter
与配偶出行
2024年09月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel had friendly staff and a nice area. It was quiet with little to no noise from outside. Shoutout to the lady (with the blue hair) helping us with breakfast of a morning. She was friendly and chatted with us about our adventures for the day. I would definitely recommend this location to anyone.
Hunter
2024 年 9 月入住 2 晚
10/10 超赞
Christian
与家人出行
2024年09月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was nice and surrounding area was nice also. Perimeter area, so you can’t go wrong. My Dad’s room was great but mine had a terrible carpet stench. But the staff came up and sprayed it with a strong deodorizer and it seemed to do the trick. My Dad really liked it and said he would be back when he comes into Braves games. I would return also. The staff was great and it is a good stay.
Christian
2024 年 8 月入住 1 晚
10/10 超赞
Altulayhi
2024年09月27日
满意:住宿条件和设施
It was good experience
Altulayhi
2024 年 9 月入住 1 晚
2/10 糟糕
Jonathan
与家人出行
2024年09月22日
满意:服务设施,员工和服务
不满意:住宿条件和设施,清洁度
Room 941 has bugs in it. Small roaches to be exact. On top of the bugs, I was charged twice for my stay. I was told they dont know why the system automatically charged my card the next day. Hopefully it will not take a long time to get my refund.
Jonathan
2024 年 9 月入住 2 晚
10/10 超赞
Shay
与家人及幼儿出行, 团体旅客
2024年09月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was nice & clean. It was close to breakfast, dinner and ice cream!
Shay
2024 年 9 月入住 2 晚
10/10 超赞
tracy
商务旅客
2024年09月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was a very pleasant stay.
tracy
2024 年 9 月入住 1 晚
10/10 超赞
JaQuaveion
2024年09月17日
满意:清洁度、员工和服务、住宿条件和设施
JaQuaveion
2024 年 9 月入住 2 晚
10/10 超赞
Kanyatar
2024年09月13日
满意:清洁度、员工和服务、住宿条件和设施
The shuttle services were awesome saved us a lot of time and money
Kanyatar
2024 年 9 月入住 1 晚
10/10 超赞
Kristin
与家人出行
2024年09月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved the Braves shuttle. Driver was so nice!! All staff were friendly and helpful! Room and facility were very clean!