Atlanta in Buckhead 君悦大酒店毗邻乐高®探索中心和Buckhead Theatre,提供池畔酒吧、露台和店内购物设施。要休息片刻,放松身心,可使用提供的桑拿房或蒸汽浴室,享受按摩。您可在店内的两家餐厅享用早餐、午餐、和便餐。所有住客均可使用免费房内 WiFi,以及咖啡店/咖啡馆和花园。
I never went to the property. I had a personal family emergency which intervened. Obviously family comes first. I canceled my stay online with Expedia one day before check in. I was charged for the full weekend stay when I never even checked in. Ok I get a so sad too bad policy, but after I canceled I continued to get emails from both Expedia and Grand Hyatt telling to prepare for my trip. I found this rather, shall I say annoying. After several of these I finally called Grand Hyatt and after several attempts and transfers got a human who canceled the reservation on their end. Despite being canceled online with Expedia and directly at the hotel I continued to receive emails from both including this rate your stay one. If I cancel a stay there is a good reason. Please to not continue to inundate me with robo-messages. Clearly the computers systems within Expedia and between Expedia and the Grand Hyatt do not talk to each other. As it relates to a refund for the non-stay Expedia in emails pointed the finger at Grand Hyatt and Grand Hyatt pointed the the finger at Expedia for “refusing to approve” a refund. Ok keep my money, I can afford it, but I have a choice in travel services and hotels. Neither will include Expedia or Hyatt Hotels in the future. I will also discourage others from the same as much as I can. As far as this experience goes it suggests to me that neither of these companies could find their collective backsides using both annoying hands.
Mark
2024 年 12 月入住 2 晚
10/10 超赞
Cody
与配偶出行
2024年12月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Will definitely come back! Room was very comfortable, clean, and modern! Smart TV with casting capabilities, USN-C charging ports on nightstands with multiple standard plug-in as well. Excellent lighting/ambiance and a very comfortable bed.
The only downside to this property is parking. In addition, there are renovations going on but it does not impede Check-in or appearance. Great stay!
Cody
2024 年 12 月入住 1 晚
10/10 超赞
Jacqueline
与配偶出行
2024年12月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property
Jacqueline
2024 年 11 月入住 1 晚
10/10 超赞
Tut
2024年12月4日
满意:清洁度、员工和服务、住宿条件和设施
Nice view of the city.
Tut
2024 年 12 月入住 1 晚
10/10 超赞
Shirish
与配偶出行
2024年12月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall, the Grand Hyatt was a great experience. The room was newly renovated and a perfect fit for our needs. The staff were courteous. The location is great. My only recommendation is that the hotel offers a number you can text for requests, but we never got a response to our request so they should make that work better.
Shirish
2024 年 11 月入住 2 晚
2/10 糟糕
Kevin
2024年12月1日
Kevin
2024 年 10 月入住 2 晚
6/10 一般
Anyika
2024年11月24日
Anyika
2024 年 11 月入住 2 晚
8/10 还可以
April
2024年11月24日
满意:住宿条件和设施,员工和服务
They are remodeling so it made it a little difficult to find the check-in area.
April
2024 年 11 月入住 1 晚
10/10 超赞
Alberto
团体旅客
2024年11月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It’s completely wonderful from check in to check out.
Alberto
2024 年 11 月入住 1 晚
2/10 糟糕
Jan
2024年11月17日
不满意:住宿条件和设施
Wir hatten eine Suite gebucht mit ausziehbaren Sofa gür unsere 2 Kinder. Obwohl die Unterkunft für 4 Personen gebucht war war das Sofa Bett nicht vorbereitet. Ich rief die R
Jan
2024 年 11 月入住 3 晚
8/10 还可以
Barbara
2024年11月14日
满意:员工和服务,清洁度
不满意:住宿条件和设施
"Meh" for the money. Room was ok, very clean, comfy beds. Property is under construction, beige, charmless. There is a waterfall feature that is nice. Overall "meh".
Barbara
2024 年 11 月入住 1 晚
8/10 还可以
Danielle M
与家人出行
2024年11月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay. The property is under construction so the notice at 9am was the only issue
Danielle M
2024 年 11 月入住 1 晚
10/10 超赞
Sadio
2024年11月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love this hotel! Staff were wonderful upon check in! Room was clean and tidy! Would definitely recommend this hotel to others!
Sadio
2024 年 11 月入住 2 晚
10/10 超赞
Reginald
与配偶出行
2024年11月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent place to stay when visiting Atlanta.
Reginald
2024 年 11 月入住 2 晚
4/10 很差
Wanda
2024年11月9日
Wanda
2024 年 10 月入住 3 晚
10/10 超赞
Zainab
2024年11月5日
Zainab
2024 年 10 月入住 1 晚
10/10 超赞
Arhaiz
与家人及幼儿出行
2024年11月3日
满意:清洁度、员工和服务、住宿条件和设施
My family and I stayed here for 1 night to stay close to airport and we had a great stay ! The rooms were clean and newly renovated . Valet staff was helpful & friendly . The lobby is a bit older but I saw that they are renovating it . Overall for the price per night I would def stay here again .
Arhaiz
2024 年 11 月入住 1 晚
10/10 超赞
Heyward
2024年11月2日
满意:清洁度、员工和服务、住宿条件和设施
Bartender named “Work” is the best ever. Perfect gentleman & perfect host. We will return for another incredible stay just because of him. But in addition to him, it’s a beautiful place to stay. Highly recommended, you will not be disappointed!!!