Find somewhere else. Very expensive for what it was.
Britt
2024 年 10 月入住 1 晚
2/10 糟糕
Carolyn F
与家人出行, 团体旅客
2024年10月16日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was the worst experience ever! We have pictures of how dirty the room was. A door fell on us and when I reported it, was treated terrible. We were asked to leave and told I would be getting a credit. I asked for verification of credit and Rebecca refused. She was rude! We have the whole thing recorded. I would never recommend this place to anyone
Carolyn F
2024 年 10 月入住 4 晚
10/10 超赞
Steven
2024年09月15日
Steven
2024 年 7 月入住 3 晚
8/10 还可以
Biagio
2024年09月2日
满意:清洁度、员工和服务、住宿条件和设施
The location is very nice close to the turistic area.
Biagio
2024 年 8 月入住 1 晚
6/10 一般
Rebecca
与配偶出行
2024年09月2日
满意:服务设施
Aspen Mtn Lodge is located within walking distance of the stores and restaurants. It is an older building but well maintained and clean, and the rooms adequately appointed. We were surprised that with four floors it did not have an elevator, nor was this revealed in the rental and checkin info. No one was at the front desk when we checked in about 6:30 PM, and so we had to carry our luggage up four floors! This was difficult, challenging and dangerous for seniors in the high altitude. There should have been some alternative. The next morning the staff was apologetic and said we should have called the number on the sign, but it was too late for that!
Rebecca
2024 年 8 月入住 2 晚
10/10 超赞
Kathleen
团体旅客
2024年08月13日
满意:清洁度、员工和服务、住宿条件和设施
The staff were great, and I very much appreciated being notified early that our room was ready. A staff member even helped us with our bags! The breakfasts were quite good. The only small item I wasn’t happy about was the shower head in the shower. Again, a very minor criticism in a very nice lodge. Slept great, beds and pillows extremely comfortable! Nicely kept property!
Kathleen
2024 年 8 月入住 2 晚
10/10 超赞
Ann
与家人出行
2024年08月7日
Older building and rooms but beds were comfortable and clean
Ann
2024 年 8 月入住 1 晚
4/10 很差
Shannon
与家人出行, 商务旅客
2024年08月2日
满意:员工和服务
不满意:清洁度
The front office staff at this hotel are amazing!
The pool, parking, accessibility and breakfast were great.
But the rooms and interior of the property are extremely old, worn down and in desperate need of updating.
The beds way to soft, the air conditioners are old, loud and don’t work well and the carpet is disgusting.
Shannon
2024 年 7 月入住 2 晚
8/10 还可以
真实旅客
与家人出行
2024年07月28日
满意:清洁度、员工和服务、客房舒适度
Overall nice place for a few summer nights in Aspen. The manager, Ruben, and his crew were wonderful - friendly and helpful for local suggestions on hiking and other activities. The free breakfast is really good as well. Only thing I can suggest to management is that the place needs a reno. The floor of the unit above ours creaked quite loudly and the noise would wake us up when the occupants would walk around.
真实旅客
2024 年 7 月入住 4 晚
6/10 一般
Hanseul
2024年07月28日
满意:员工和服务
不满意:客房舒适度,住宿条件和设施
Hanseul
2024 年 7 月入住 3 晚
10/10 超赞
Lee
2024年07月21日
We really enjoyed our stay! Great to have parking and a lovely breakfast spread.
Lee
2024 年 7 月入住 2 晚
8/10 还可以
Alan
商务旅客
2024年07月20日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Alan
2024 年 7 月入住 6 晚
8/10 还可以
Janis
2024年07月18日
Janis
2024 年 7 月入住 2 晚
10/10 超赞
James
2024年07月18日
James
2024 年 7 月入住 2 晚
10/10 超赞
Salim,Rochester
2024年07月8日
满意:清洁度、员工和服务、住宿条件和设施
Salim
2024 年 6 月入住 8 晚
10/10 超赞
Trevor
2024年06月30日
Trevor
2024 年 6 月入住 2 晚
10/10 超赞
Martha
2024年06月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place to stay. Withing walking didstane of
Martha
2024 年 6 月入住 5 晚
8/10 还可以
jamie
商务旅客
2024年06月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
jamie
2024 年 6 月入住 4 晚
10/10 超赞
Lisa
2024年06月24日
满意:清洁度、员工和服务、住宿条件和设施
Cameron at front desk was Amazing! He went abive and beyond for me. Please recognize him for this.
Lisa
2024 年 6 月入住 1 晚
10/10 超赞
lisa
2024年06月23日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Cameron!
Cameron at front desk made all the difference in the world!
Outstanfing service !!
lisa
2024 年 6 月入住 1 晚
6/10 一般
Larissa
商务旅客
2024年06月23日
满意:员工和服务,清洁度
The price was reasonable and the room was clean. The front desk k staff were kind and helpful. The furnishings were very antiquated and the pool was not open as advertised.
Larissa
2024 年 6 月入住 4 晚
6/10 一般
Gayle
与配偶出行
2024年06月21日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Vacasa added inappropriate charges including cleaning fees for hotel room, pet fees with no pet, damage waiver with no damage—$120.
Gayle
2024 年 6 月入住 3 晚
4/10 很差
Holly
团体旅客
2024年06月21日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Aside from the location, this wasn’t a great experience. The room was large but I’d compare it to a Motel 6 from the late 80s. At check-in, we learned there is not always a dedicated person available.
The main building didn’t seem to have air conditioning & there is no elevator. We lugged our bags up to the fourth floor and inputted our 10 digit code which was needed to get in & out of the room. No key, no card, a physical, long code. Each time.
The air conditioner was barely holding in the window with wasps coming inside to cool themselves. The bathroom was moldy. The sliding door to the deck had a 1/2 gap at the top and didn’t entirely shut (although there was a lock that closed).
Our room was in the high 80s when we checked in. It was 90 outside. The temperature control was high or nothing. Nighttime was not comfortable.
There were exposed extension cords in the rain gutters of our patio that looked to be barely holding on.
Parking was easy. Dedicated lot. Very walkable to downtown.
We ended up checking out a day early.