When I first arrived at 7:30pm there was no one on duty at the desk I was instructed by a letter taped to the glass to call this number the desk clerk came down from the second floor and he was not interested at all in helping me he was a very unhappy person then I was assigned a room on the second floor it was nasty, the floor was sticky throughout the whole room there was something splattered in the floor that was never wiped up it was just scattered through the whole room and bathroom, the headboard had something splattered on it was never wiped off and the TV did not work on top of that the window would not lock it was broken there was a stick provided for me to put in the window to lock it. This hotel stinks with an odor of dog doo. It was late when I signed in after working at 12 hour shift I slept in the room the first night I asked for another room or a refund to complete the next two nights I had paid for already. The second room I was giving when I returned for the second night was on the first floor and it was much better it was clean and the TV worked the window lock worked. This hotel desperately needs a staff to clean their hotel properly and new carpet. I work in the area weekly and I stay in the area for work I will not be staying at the Red roof inn in Hendersonville again.
Susan
2025 年 3 月入住 3 晚
10/10 超赞
Elizabeth
与配偶出行
2025 年 3 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy access to everything
Elizabeth
2025 年 3 月入住 2 晚
10/10 超赞
BRYAN
与配偶出行, 商务旅客
2025 年 3 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pretty much your regular red roof. Affordable
BRYAN
2024 年 12 月入住 1 晚
2/10 糟糕
Albert
2025 年 2 月 14 日
Albert
2025 年 2 月入住 1 晚
4/10 很差
Madeline
团体旅客, 商务旅客
2025 年 2 月 9 日
满意:清洁度
不满意:住宿条件和设施,服务设施
The property itself was decent for a one night stay minimum.
Madeline
2025 年 2 月入住 1 晚
10/10 超赞
Kevin
2025 年 1 月 28 日
Kevin
2025 年 1 月入住 1 晚
6/10 一般
Arlica
2025 年 1 月 22 日
Arlica
2025 年 1 月入住 1 晚
10/10 超赞
Junior
2025 年 1 月 20 日
满意:住宿条件和设施
不满意:员工和服务,清洁度
No limpiaron mi habitación
Junior
2025 年 1 月入住 2 晚
2/10 糟糕
Michael
2025 年 1 月 19 日
不满意:清洁度、员工和服务、住宿条件和设施
Noisy
Michael
2025 年 1 月入住 1 晚
4/10 很差
Sadie
2025 年 1 月 11 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
It had a bed at least.
Got in at 3am and checked in. The clerk at night was nice enough. The environment was off somehow. They had rules typed on a sheet of paper I think people stay there for long periods. Makes sense after all the floods. The room was clean at least. When I checked out the next morning there was a women behind the desk arguing on the phone about codes she said that there was no way her codes didn’t work since they were suppose to be full access ones I only heard so much cause she was loud and passive aggressive paying no attention that I was there. The clerk on duty didn’t check me out till they manually checked my room before I left so I had to stand there watching and listening. Saw her name tag as well.
I had to call the hotel a few days later due to my deposit being added then removed from my bank account rather then the other way around. It was the same women from before no mistake. I tried to explain what had happened to her and she just kept telling me to call my bank (which I had already done) I asked for the mangers name and she gave me the one I saw on the name tag I saw at check out. She was trying to pretend that she would have the “manager” ie her call me back. I ended up calling red roof customer service after. Got a very nice man that transferred me to someone who also told me to call my bank.
For the record the deposit and the money removed was from from same place but different accounts. Confirmed by my bank. Something shady is going on there.
Sadie
2025 年 1 月入住 1 晚
10/10 超赞
Jeffrey
2025 年 1 月 11 日
Jeffrey
2025 年 1 月入住 1 晚
10/10 超赞
Julie
2025 年 1 月 9 日
Julie
2025 年 1 月入住 1 晚
6/10 一般
Amanda
与家人出行
2024 年 12 月 29 日
Amanda
2024 年 12 月入住 1 晚
8/10 还可以
James
与家人出行
2024 年 12 月 26 日
James
2024 年 12 月入住 2 晚
2/10 糟糕
Gregory
2024 年 12 月 22 日
Gregory
2024 年 12 月入住 4 晚
10/10 超赞
Jean
商务旅客
2024 年 12 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice
Jean
2024 年 11 月入住 7 晚
4/10 很差
Mario
商务旅客
2024 年 12 月 17 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
the smell to spices in the room as very bad, when turn on ac/heat unit it smells to mold, and it was very noisy.
bathroom door handle was loose, floor was duty, shower head was broke,