4/10 很差
James,apex
与配偶出行
2024年12月18日
不满意:员工和服务、服务设施、住宿条件和设施
Pathetic front desk staff when we checked in as well as the next two evenings. The woman would not speak unless spoken to and was ambivalent at best. It’s like we ruined her evening asking for toilet paper. The breakfast was virtually non-existent. Apples coffee and some cellophane wrapped nasty stuff that no one would eat. No hot food…eggs waffles breakfast meats…nothing. Our son lives in black mountain and we were there to donate our travel trailer to a needy family that lost everything. We get the situation but that is no excuse for poor service and rudeness. We will stay at Hampton Inn next visit.
James
2024 年 12 月入住 3 晚