We loved the convenience to the Biltmore an ssurrounding area. We will definitely stay again on a return trip
Vicki
2024 年 9 月入住 2 晚
10/10 超赞
Paul
2024年09月16日
Paul
2024 年 8 月入住 1 晚
6/10 一般
Deborah,Brunswick
团体旅客
2024年09月5日
满意:员工和服务
不满意:住宿条件和设施
One of the elevators was out of service and mad for a much longer walk. Their cookies were good. Night staff were extremely friendly. Breakfast was not included in the price of the stay. Close to downtown and the Biltmore. A lot of restaurants within 5 miles but no sit down breakfast restaurants. No microwave!!
Deborah
2024 年 9 月入住 2 晚
6/10 一般
Heriberto
与家人及幼儿出行
2024年09月4日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Needs renovations
Heriberto
2024 年 8 月入住 2 晚
10/10 超赞
Richard
2024年09月2日
Richard
2024 年 8 月入住 3 晚
4/10 很差
Christina
2024年08月30日
满意:员工和服务
There were a few cops dealing with a disturbance in the parking lot when I arrived. Not sure how safe the area is. I noticed a security person in the parking lot when I left at 4:30am but he didn’t make sure I got to my car ok he headed inside.
The first night you could hear a dog barking and the next morning also. When I asked the front desk about it she said it was the floor above me and did I want to change rooms. Shouldn’t the people with dogs be put further away from other guests if possible? Why should I have to move. The second night there was another dog barking on my floor it sounded like it was right in the hallway it was so loud. It was the worst hotel experience I’ve had with noise from dogs barking. The room felt cheap for the star rating. I expected better.
Christina
2024 年 8 月入住 2 晚
8/10 还可以
scott
与配偶出行
2024年08月28日
满意:清洁度、员工和服务、住宿条件和设施
everything was above average with the exception of water pressure.
scott
2024 年 8 月入住 4 晚
10/10 超赞
Richard
2024年08月25日
满意:住宿条件和设施,清洁度
Great stay!
Richard
2024 年 8 月入住 2 晚
10/10 超赞
Daniel
与配偶出行
2024年08月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was a nice room that was clean and the climate control kept the room comfortable. The cookie was an amazing added bonus. It was very close to Biltmore Estate and downtown Asheville. I would recommend this hotel to a friend.
Daniel
2024 年 8 月入住 2 晚
10/10 超赞
James W
2024年08月18日
满意:清洁度、员工和服务、住宿条件和设施
Very nice property!
James W
2024 年 8 月入住 2 晚
6/10 一般
WILLIAM
与家人出行
2024年08月13日
满意:清洁度
Terrible toilet tissue. Very thin! Expensive breakfast - could be complimentary with cost of room.
WILLIAM
2024 年 8 月入住 1 晚
4/10 很差
Kamal
2024年08月12日
不满意:清洁度、员工和服务、住宿条件和设施
Kamal
2024 年 7 月入住 1 晚
8/10 还可以
Teresa,Fairburn
2024年08月12日
满意:清洁度、员工和服务、住宿条件和设施
Teresa
2024 年 8 月入住 3 晚
4/10 很差
Richard
2024年08月9日
满意:清洁度
不满意:员工和服务
Was interrupted by staff opening my door without taking time to determine if we were in the room POOR!!
Richard
2024 年 8 月入住 1 晚
6/10 一般
Kelly
与配偶出行
2024年08月8日
满意:员工和服务
不满意:清洁度
Hotel is very dated. Carpet was worn and stained. Bathroom was not very clean.
Kelly
2024 年 8 月入住 2 晚
10/10 超赞
Andrea
2024年08月7日
Andrea
2024 年 8 月入住 3 晚
2/10 糟糕
Marilyn
2024年08月1日
Marilyn
2024 年 7 月入住 2 晚
8/10 还可以
Jeffrey
商务旅客
2024年08月1日
满意:清洁度、员工和服务、住宿条件和设施
Reasonable hotel. Clean. Convenient. Nice decor and comfortable bed.
Jeffrey
2024 年 6 月入住 1 晚
10/10 超赞
Lon
与家人出行
2024年07月31日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Everything about our stay at the DoubleTree was first class,
Lon
2024 年 7 月入住 2 晚
6/10 一般
真实旅客
与家人出行
2024年07月28日
满意:客房舒适度,员工和服务
不满意:住宿条件和设施
Friendly, helpful staff and solid location. Worn decor. The hotel could use a significant face lift.
真实旅客
2024 年 7 月入住 1 晚
6/10 一般
真实旅客
与家人出行
2024年07月28日
满意:住宿条件和设施,清洁度
Inconsistent information
Our reservation confirmation said check-in was 3pm but when we arrived we were told 4pm. Everything else was fine.