ice on every floor. outdoor and indoor places to have lunch and a drink
Jodi
2024 年 10 月入住 1 晚
10/10 超赞
Lisa
与家人出行
2024年10月6日
满意:清洁度、服务设施、住宿条件和设施
Quality restaurant all the way around. Great service and the food was excellent!
Lisa
2024 年 10 月入住 1 晚
4/10 很差
Melissa
商务旅客
2024年09月18日
不满意:住宿条件和设施,员工和服务
Need added amenities
Not impressed that the hotel is not connected- had to walk in the rain to the fitness room, then back in the rain. No complimentary breakfast offered & the coffee bar had no amenities for a cup of coffee. No microwave or hooks for any of the towels in the rooms.
Melissa
2024 年 9 月入住 1 晚
10/10 超赞
paul
2024年09月17日
满意:清洁度、员工和服务、住宿条件和设施
paul
2024 年 9 月入住 2 晚
10/10 超赞
Connie
2024年09月8日
Connie
2024 年 8 月入住 1 晚
10/10 超赞
David
2024年09月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great
David
2024 年 9 月入住 1 晚
6/10 一般
Elizabeth
2024年08月15日
不满意:清洁度
Elizabeth
2024 年 8 月入住 2 晚
4/10 很差
Joel
2024年08月12日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Joel
2024 年 8 月入住 1 晚
10/10 超赞
Michelle
与配偶出行
2024年08月12日
满意:服务设施,员工和服务
We loved our room location overlooking the water. Resort restaurants were amazing! Great food and drinks. Swimming pool was jam packed, in our opinion, too full. Convenient parking and location in town and on lake was great.
Michelle
2024 年 8 月入住 3 晚
10/10 超赞
Mariixa
与家人出行
2024年08月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was nice
Mariixa
2024 年 7 月入住 2 晚
8/10 还可以
Tori
团体旅客
2024年07月28日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Tori
2024 年 7 月入住 1 晚
10/10 超赞
Twilla
2024年07月27日
满意:清洁度、员工和服务、住宿条件和设施
Twilla
2024 年 7 月入住 2 晚
10/10 超赞
Charles
与家人及幼儿出行, 与家人出行
2024年07月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Rooms were very clean. Water park was wonderful. Restaurant was great. Very glad we booked a room there. Miss had a great time.
Charles
2024 年 7 月入住 2 晚
6/10 一般
Lori
团体旅客
2024年07月23日
不满意:服务设施
The property is overpriced for the amenities it has.
Lori
2024 年 7 月入住 3 晚
8/10 还可以
Jessica,Ames
与家人出行
2024年07月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lots of negative reviews about staff but I didn't have any issues.
It was strange to not have a chair or table of any sort in the room. Just bathroom, chest of drawers, sink and bed. It would have been nice to have a couple hooks in the bathroom to hang swimming gear.
The water in the little kids area was cold. The showers in the locker rooms were even colder. There was some garbage on the ground in the lazy river area, even first thing in the morning. But everything else about the waterpark and arcade was fine. We enjoyed ourselves.
Jessica
2024 年 7 月入住 1 晚
8/10 还可以
Zachary
2024年07月21日
Zachary
2024 年 7 月入住 2 晚
10/10 超赞
Janie
与配偶出行
2024年07月2日
满意:清洁度、员工和服务、住宿条件和设施
It was huge and private lovd the thick walls
Janie
2024 年 6 月入住 2 晚
10/10 超赞
James
与配偶出行
2024年06月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was friendly helpful and professional
Enjoyed spending time at Bridges Bay resort
James
2024 年 6 月入住 3 晚
4/10 很差
ronda
与配偶出行
2024年06月28日
I didn’t like the fact that we could not get a refund on our stay. We were due to check out on Thursday, but due to a levy breach and flooding, we needed to leave on Tuesday so we could make it home safely. Bridges Bay would not give us a refund, or not even a partial refund. Not cool at all-all due to flooding in the area
ronda
2024 年 6 月入住 4 晚
8/10 还可以
真实旅客
与家人出行
2024年06月28日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Quick trip
Second time staying here with family. Overall not a bad stay. Room was somewhat clean (some trash left in bunk bed and a little mildew in bathroom on floor near tub). Staff overall was nice. Pool area was decent and maintained. Facilities overall seem to be kept up. Good for family with kids bc of pool area and game room.
真实旅客
2024 年 6 月入住 3 晚
2/10 糟糕
Geri
与家人出行
2024年06月22日
不满意:住宿条件和设施,员工和服务
The hotel room hotel was so hot, air conditioner did not work, the hotel front end staff was rude with no responses.
I do not recommend.
Geri
2024 年 6 月入住 1 晚
10/10 超赞
Kirk
2024年06月21日
满意:清洁度、员工和服务、住宿条件和设施
Kirk
2024 年 6 月入住 1 晚
2/10 糟糕
Dawn
团体旅客
2024年06月20日
不满意:清洁度、员工和服务、住宿条件和设施
Just Don’t!!!
I expected that for the high nightly room cost (with a 5pm check in/11am check out) that the room would be clean, the service would be good, staff would be accommodating, property in good condition -but unfortunately none of these were true.