Advertised to have airport shuttle but no driver both in night and morning. Not willing to reimburse for taxi. Desk stated hotel out of business end of month so some employees don’t care. Manager not available.
真实旅客
2019 年 1 月入住 1 晚
10/10 超赞
真实旅客
2019年01月3日
满意:清洁度、员工和服务、客房舒适度
真实旅客
2019 年 1 月入住 1 晚
2/10 糟糕
真实旅客
2018年12月21日
不满意:清洁度、员工和服务、住宿条件和设施
Was nothing to like about the property. It was dirty, poorly staffed, and did not have amenities that we're both posted on the wall in the lobby and on the internet. The beds were disgusting and should have been replaced a decade ago, no toilet paper in the bathroom not even a holder,soap with shattered inside the packaging and unusable, the room stunk of mothballs, and the 24-hour supposed shuttle service to and from the airport was non-existent on our visit and we were forced to catch a cab both getting to the hotel from the airport and heading back to the airport. Absolutely never stay at this hotel again and I'm appalled at the conditions that we were forced to stay in
真实旅客
2018 年 12 月入住 1 晚
6/10 一般
真实旅客
2018年12月19日
满意:员工和服务
不满意:住宿条件和设施,清洁度
真实旅客
2018 年 12 月入住 7 晚
8/10 还可以
Robert
2018年11月14日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Robert
2018 年 11 月入住 2 晚
10/10 超赞
真实旅客
2018年09月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2018 年 9 月入住 2 晚
8/10 还可以
Frank
Frank,Vancouver, WA
2018年09月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
We enjoyed our stay at The Long House Alaskan Hotel.
Older facility but clean and comfortable. Staff very friendly and helpful. We had one minor problem but it was quickly addressed.
We would definitely stat there again.
Frank
Frank
2018 年 9 月入住 1 晚
10/10 超赞
Jeanette
2018年09月18日
Very Nice, Nothing fancy just right!
This is a very nice place to stay. Nothing fancy, more of a hunters stay although as a single lady who was treated very special I loved it. A trip around the lake to watch the float planes take off, then to a clean room, with real hardwood floors. The place was very neat and clean. Only issue is it smelled like bleach but opened the windows for a few minutes and that was gone. I appreciate that it was clean. Bed was not new but it was fine for the night. Great coffee for this early riser. Made the start to my trip to AK wonderful with a informative ride back to the airport and a little history drive.
Jeanette
2018 年 9 月入住 1 晚
6/10 一般
真实旅客
2018年09月12日
满意:员工和服务,清洁度
Older property but clean. Airport shuttle was great
真实旅客
2018 年 9 月入住 1 晚
10/10 超赞
Ed,Saskatoon Saskatchewan Canada
2018年09月10日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good place to stay. Room was nice and employees good
Ed
2018 年 9 月入住 1 晚
10/10 超赞
Kris,Alaska
2018年09月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Kris
2018 年 8 月入住 1 晚
2/10 糟糕
Teri
2018年09月4日
不满意:清洁度、住宿条件和设施、客房舒适度
VERY VERY OLD AND TIRED HOTEL. NO ELEVATORS, NO AIR CONDITIONING( WHICH WASN'T HORRIBLE-BECAUSE IT IS ALASKA ), BUT THE WINDOW WERE BROKEN, MOST WERE STUCK OPEN, NONE OF THE HANDLES WORKED. I WOULD SUGGEST YOU PAY A BIT MORE AND STAY SOMEWHERE ELSE!
Teri
2018 年 8 月入住 1 晚
8/10 还可以
Janet
2018年09月3日
满意:住宿条件和设施,清洁度
Quiet hotel for one night before heading to the airport. Not only did we get a shuttle to the airport, but the shuttle picked us up at the train station after our trip from Seward.
Janet
2018 年 8 月入住 1 晚
6/10 一般
Gary
2018年08月30日
Bad beds
Pros- Bathroom was cleaned with lots of bleach. Room was huge
Cons- Beds were old and lumpy. Toilet was loose from the floor. Dust in the corners and under the beds.
Gary
2018 年 8 月入住 1 晚
2/10 糟糕
Steve,Mi Wuk Village CA.
2018年08月27日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
I didn't like shuttle service waited at airport for a hour. Room was ok nothing to write home about. While I was leaving the building I tripped on raise sidewalk not marked should have had a sign WATCH YOUR STEP . I fell into the parking lot hurting my knees and back House keeper saw me fall I am still hurting a week later.
Steve
2018 年 8 月入住 10 晚
4/10 很差
真实旅客
2018年08月23日
不满意:清洁度、住宿条件和设施、客房舒适度
We stayed in a room where the door did not lock. We couldn’t get it open either from the outside. No one warned us and when I went to the front desk for help she just told me to force it open.
Breakfast was a little disappointing. Not many choices.
The shuttle..ugh.. It’s a grey van with NO markings on to tell you who they are... which the staff know about.. Tried waving the driver down multiple times and was ignored. Called the hotel asking her to tell him our location and she didn’t help much...
真实旅客
2018 年 8 月入住 1 晚
8/10 还可以
tjdhv123,memphis
2018年08月22日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
hotel is clean, quiet, and has a cold storage for the fish your bringing back home!
tjdhv123
2018 年 8 月入住 1 晚
6/10 一般
Dennis
2018年08月21日
Ok value
Good price, liked the location, cleaning could use attention but overall ok
Dennis
2018 年 8 月入住 8 晚
8/10 还可以
Marilyn C.
2018年08月21日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Marilyn C.
2018 年 8 月入住 4 晚
4/10 很差
真实旅客
2018年08月20日
不满意:清洁度、住宿条件和设施、客房舒适度
真实旅客
2018 年 8 月入住 2 晚
6/10 一般
Qisheng
2018年08月19日
满意:住宿条件和设施,清洁度
Qisheng
2018 年 8 月入住 1 晚
8/10 还可以
John
2018年08月19日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice staff
Good clean place great for a night
Beds could be better
John
2018 年 8 月入住 1 晚
6/10 一般
John
2018年08月17日
不满意:清洁度、住宿条件和设施、客房舒适度
Not recommended
Bed sheet was not changed. Rooms were in a mini condition.