Firstly every morning at 830 I got disturbed by a guy who keeps knocking on my door. If I ignored him he will keep knocking. If I respond he will move on to my next door and keep knocking others door. I think this is super rude.
I cannot peep through the door hole as the door hole was installed at the height of nearly 6ft 3 ! The door hole was apparently wrongly installed by the contractor from the beginning. It happens to every room and I have observed. This is ridiculous.
I have changed room for this 3 nights stay for the reason that the shower tube was broken. There are holes that I need to press while I shower so that water won’t leak out. I think this is ridiculous to have happened in a 4 stars Hotel. The water pressure is low like raining lightly. If I change the shower head to jet - the water cover area gets smaller. No heater in shower room!
I changed room due to the above reasons. However the shower tube in another room is again broken!!!! I cannot be bothered to change room again to have to pack my stuffs all over again.
The room light is forever dark. I cannot work on my computer except on the bed which is so inconvenient to me.
The shower door is installed only half. Despite the low water pressure the floor will get all wet after shower this is super annoying !!!! And should not have happened in renaissance hotel for the price I have paid.
The tv not expecting greetings but - it always shows welcome to Samsung Hotel. I think this is ridiculous.
jo
2018 年 4 月入住 2 晚
8/10 还可以
Daisy,Amsterdam
2018 年 4 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The location is great! The counter service is great too.
They are very friendly.
Daisy
2018 年 4 月入住 3 晚
10/10 超赞
Jou Ying
2018 年 3 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
nice location, great service
the club lounge was great, the service was great, there's a big supermarket close to the hotel, close to Amsterdam Centraal which is very convenient, breakfast was lovely, Wi-Fi is super fast. However, we think the bed is way too soft.
Jou Ying
8/10 还可以
Gordon
2025 年 4 月 5 日
满意:员工和服务,清洁度
Great property location, still under renovation just like many has said but the staff were great and helpful. The renovated lobby and bar looks great.
Gordon
2025 年 3 月入住 7 晚
2/10 糟糕
Jacqueline
2025 年 3 月 25 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
been going to this hotel for 10 years when visiting my son. will not stay here again. staff was rude at check in, not helpful, and hotel was not as nice as use to be. dining was horrible.
Jacqueline
2025 年 3 月入住 7 晚
8/10 还可以
Laura
2025 年 3 月 14 日
满意:员工和服务,清洁度
Beautiful! When the construction ends it will be great!
Laura
2025 年 3 月入住 2 晚
6/10 一般
Andre
2025 年 3 月 10 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Property is undergoing renovations and facilities other than room were substandard. Construction noise starts at 8 AM
Andre
2025 年 2 月入住 9 晚
10/10 超赞
Mohammed Reda
2025 年 3 月 9 日
满意:员工和服务,清洁度
Mohammed Reda
2025 年 2 月入住 3 晚
10/10 超赞
Abi
团体旅客
2025 年 3 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfect location even though under construction staff were great
Abi
2025 年 3 月入住 2 晚
10/10 超赞
Chris
2025 年 2 月 26 日
Chris
2025 年 2 月入住 3 晚
10/10 超赞
Roy
与配偶出行
2025 年 2 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel albeit under construction. Staff was exceptional. Comfortable rooms and great breakfast.
Roy
2025 年 2 月入住 3 晚
10/10 超赞
Lauren
团体旅客
2025 年 2 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
Beautiful, new hotel. Still under renovation but does not effect stay. Staff was friendly and helpful.