The hotel is well placed in the middle of Alnwick. However when we entered our room it was 'tired' . The double bed had passed it's sell by date and was extremely lump. The double duvet was within a super king sized duvet cover and wasn't as warm as we had hoped. The vanity table where the kettle stood has had a lot of water damage and the TV was set on a chest of drawers right in front of the mirror. The bathroom floor was not good with a lot of dirt and hair that was not ours, so we cleaned that with some damp toilet paper. Anyone staying in room 126 will notice immediately that the bottom of the bath was rusty and the shower control very stiff. We each had a shower on arrival as we were at a reception at Alnwick Gardens and after my wife had a shower the folllowing morning the soap dispenser had run out. We really should have stayed at the Premier Inn out of town!!! Breakfast was all cooked on heater trays and all that was out was apparently all there was and it had sat there some time. No staff on duty when we left to discuss issues with so left key at reception. A poor experience which will not be repeated.
Paul
2025 年 4 月入住 1 晚
8/10 还可以
Andrea
与配偶出行
2025 年 3 月 21 日
满意:服务设施,清洁度
不满意:住宿条件和设施,员工和服务
The dining room decor was amazing taken from the ship Olympic. Linen tablecloths changed after every meal. The staff were friendly and super efficient and the food was excellent.
The bedroom decor was tired and room servicing was below par, water glasses not cleaned.
The bar staff were not always available and when we went for a nightcap after the theatre the bar was shut at just 10pm
Andrea
2025 年 3 月入住 2 晚
8/10 还可以
Ian
2025 年 3 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Ian
2025 年 3 月入住 1 晚
10/10 超赞
Brian
2025 年 3 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Brian
2025 年 3 月入住 1 晚
10/10 超赞
Kathryn
与配偶出行
2025 年 3 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely would stay again !
Kathryn
2025 年 3 月入住 1 晚
10/10 超赞
Ross
与家人出行, 与配偶出行
2025 年 2 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice stay, lovely room and amenities. Overall excellent hotel.
Ross
2025 年 2 月入住 1 晚
10/10 超赞
Patrick
与配偶出行
2025 年 2 月 25 日
Loved it’s historic character
Patrick
2025 年 2 月入住 1 晚
8/10 还可以
Gillian
与配偶出行
2025 年 2 月 21 日
满意:员工和服务,清洁度
An old property which can look a bit tired in places but has some lovely features such as the Olympic Suite dining room.
Breakfast on our first morning was waiter service with an excellent choice. I had the oak smoked haddock with poached eggs which was an excellent choice.
Second morning was a different experience with no menu and a hot buffet with poor choice and cold plates.
Our bedroom was comfortable and spacious with plentiful tea and coffee facilities and lovely fluffy towels.
Pleasant staff throughout the hotel.
Our room 121, was a long walk from reception and there was no lift so would have been unsuitable fore some
All in all we considered the hotel to be good value for money and would stay there again if in the area ☺️
Gillian
2025 年 2 月入住 2 晚
10/10 超赞
Neil
与家人出行
2025 年 2 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Only a one night stop. But staff very helpful and friendly.
Neil
2025 年 2 月入住 1 晚
8/10 还可以
helen
2025 年 2 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Booked tickets at playhouse and white swan was so convenient
helen
2025 年 2 月入住 1 晚
8/10 还可以
Julie
2025 年 1 月 31 日
Julie
2025 年 1 月入住 1 晚
10/10 超赞
Raymond
与家人出行
2025 年 1 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A very comfortable hotel with friendly staff and a historic dining room.
Raymond
2025 年 1 月入住 1 晚
10/10 超赞
Hayley
2025 年 1 月 28 日
Hayley
2024 年 12 月入住 1 晚
10/10 超赞
Catherine
2025 年 1 月 26 日
Catherine
2025 年 1 月入住 1 晚
2/10 糟糕
Joanne
2025 年 1 月 20 日
不满意:清洁度
Joanne
2025 年 1 月入住 1 晚
8/10 还可以
Corrine M.
2025 年 1 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Corrine M.
2024 年 11 月入住 3 晚
10/10 超赞
Daniel
2024 年 12 月 31 日
Daniel
2024 年 12 月入住 2 晚
8/10 还可以
Andrew
2024 年 12 月 30 日
满意:员工和服务
Town centre location and Hardy's bar
Andrew
2024 年 12 月入住 3 晚
10/10 超赞
Richard
2024 年 12 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Central Town location
Just love staying here when rooms are available.
Unique dining room alone is worth the visit.
All staff are friendly
Richard
2024 年 12 月入住 1 晚
10/10 超赞
Ian
2024 年 12 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable hotel in centre of Alnwick with on site parking.
Ian
2024 年 12 月入住 1 晚
8/10 还可以
Kevin
商务旅客
2024 年 12 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A step back in time in many ways, but lovely place to stay. Staff are great and the food lovely.
Kevin
2024 年 12 月入住 1 晚
10/10 超赞
Janice
与配偶出行
2024 年 12 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
Stayed 2night was lovely the domestic staff have very high standard and the place was very clean the bar staff and breakfast staff very pleasant and friendly as was the receptionist looking forward to staying again thank you
Janice
2024 年 12 月入住 2 晚
8/10 还可以
Peter
商务旅客
2024 年 12 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice hotel
Peter
2024 年 12 月入住 1 晚
8/10 还可以
Christopher R
2024 年 12 月 10 日
满意:员工和服务,清洁度
Olympic dining room evening
We had a great stay but the bed was not right for us. Enjoyed the Olympic dining in the evening and all the staff were extremely helpful and friendly.