Good food in the hotel. Good service. Very nice staff.
真实旅客
2019 年 8 月入住 3 晚
10/10 超赞
Ho Kin
2019年07月9日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ho Kin
2019 年 7 月入住 2 晚
6/10 一般
Kam Kuen
2017年04月24日
满意:住宿条件和设施
普通,客房服務生忘記把垃圾從客房清走!沒有補充浴室用品,例如沐浴露、潤膚露、浴帽…
Kam Kuen
8/10 还可以
Ching Han,Hong kong
2016年08月5日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Traffic
The location is rather far away from city, but without shuttle bus. The public bus is only operated on every Tuesday, it means there is no traffic from hotel to city. Although overall of the hotel is good, this has already deduct many scores.
Ching Han
10/10 超赞
Yanlin
2015年09月28日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Yanlin
10/10 超赞
真实旅客
2015年07月11日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
6/10 一般
真实旅客
2015年05月23日
满意:客房舒适度
不满意:清洁度
上可
普通
真实旅客
6/10 一般
HSIN YU,台灣
2015年05月23日
满意:员工和服务
不满意:住宿条件和设施,清洁度
普通
服務人員有待加強
HSIN YU
4/10 很差
dean
2024年11月21日
不满意:住宿条件和设施
Pretty soulless place. The only positive was the indian/Thai restaurant on site, but i dont beleive it is associated with the hotel!
dean
2024 年 11 月入住 5 晚
10/10 超赞
Teddy
2024年11月7日
Teddy
2024 年 10 月入住 1 晚
8/10 还可以
Melissa
2024年10月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The dining options were expensive and not that great. Everything else was great.
Melissa
2024 年 10 月入住 3 晚
8/10 还可以
Reinhard
与配偶出行
2024年10月11日
满意:员工和服务,清洁度
Eher älteres Hotel. Etwas außerhalb, aber für Alice Springs ok
Reinhard
2024 年 9 月入住 1 晚
8/10 还可以
Suzanne
与家人出行
2024年10月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Comfortable hotel with a few good dining options
Suzanne
2024 年 10 月入住 1 晚
6/10 一般
Leisa
2024年10月1日
不满意:清洁度
Unable to pay cash then got charged a surcharge. Was told days before i could pay cash. Grounds around pool weren't great, nor were the surrounding facilities open, expected more with the name Hilton.
Leisa
2024 年 9 月入住 2 晚
10/10 超赞
Lukas
2024年08月28日
满意:清洁度、员工和服务、住宿条件和设施
.
Lukas
2024 年 8 月入住 1 晚
8/10 还可以
Roslyn
2024年08月25日
满意:住宿条件和设施,清洁度
Roslyn
2024 年 8 月入住 2 晚
10/10 超赞
Natasha
2024年08月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff very welcoming and allowed the checkin process smooth. The room was excellent howecer the only minor issue withbit was the shower temperature it was more hot water than cold couldnt get a balance with it. Thanks
Natasha
2024 年 8 月入住 1 晚
6/10 一般
Lisa
2024年08月25日
满意:住宿条件和设施,员工和服务
Lisa
2024 年 8 月入住 1 晚
8/10 还可以
Andrew
与配偶出行
2024年08月24日
满意:清洁度、员工和服务、住宿条件和设施
Very clean, modern room which made our stay relaxing especially coming out the outback, dusty experience. Staff and check in easy. Disappointing that evening TV entertainment was very limited with cost involved to watch a movie. I happened to connect my device to watch Netflix but after 1 hour it expired from hotel policy. Would I stay again, probably not. Those little things do make a difference, listen up Mr manager
Andrew
2024 年 8 月入住 3 晚
8/10 还可以
Gabriela
与家人出行
2024年08月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean and quiet place. Breakfast - avarage quality.
Gabriela
2024 年 8 月入住 1 晚
8/10 还可以
真实旅客
2024年08月13日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good service and restaurants; prime location
Our room was very comfortable, and we had two very good dinners at the Australian-style restaurant. We enjoyed sitting on the patio around sunset and watching the birds and rabbits. Check-in did not go smoothly at all. Although our room was pre-paid, the hotel could not locate our reservation when we arrived. It took about two hours to get everything straightened out. Hotels.com staff on the phone was excellent in solving the issue and we don't think at fault in any way. The desk staff was also kind and helpful in finding the reservation. Still, this lost reservation cost us a couple hours of our sightseeing time and was not the desired way to arrive after a long flight. The dinners at the
Saltbush restaurant were great and service there was excellent. The pool looked beautiful, and I wished we had time to enjoy it. There is little to no concierge or tourist information available at the hotel. Still, the town is relatively small and we were able to use taxis to get around and explore it easily enough. We loved Alice Springs and the Hilton seems like one of the best choices available.
真实旅客
2024 年 8 月入住 1 晚
8/10 还可以
Gabrielle
2024年08月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were great, although I found the texting to be a bit annoying. Good reception lounge area to wait for tour transfers. Comfortable bed, pillows all huge. Nice bathroom. I got an upgrade to a mountain view room which was nice. The view wasn’t that spectacular though. Faced mostly onto the golf driving range.
Gabrielle
2024 年 8 月入住 1 晚
10/10 超赞
Rock
与家人出行
2024年08月7日
满意:清洁度、员工和服务、住宿条件和设施
only stayed one night. comfortable beds and clean. it was a sunday night and both restaurants were pretty busy. no real insight although the front staff were very friendly and helpful.
Rock
2024 年 8 月入住 1 晚
6/10 一般
David
商务旅客
2024年08月6日
满意:员工和服务,清洁度
不满意:客房舒适度
A Cold Stay
I was at the Double Tree for about 10 days and sadly left a little underwhelmed with my experience. The facility is nice enough with a rather grand lobby which is home to two restaurants and a nice lounge area. The gym is fairly decent but unfortunately it requires you to leave the bldg to access it. The laundry facility is very convenient if you there for an extended stay but sadly two of the dryers weren't working which is a majoy inconvenience considering the laundry room was in heavy use resulting in wait times for a dryer unless you went early in the morning or late at night. The major letdowns were the heat not working in the room during my winter stay and soap suds from the shower coming up from the floor drain in the bathroom. I brought the heating issue to the front desk and it seemed that someone just came to the room and set the thermostat to 38 degrees which did absolutely nothing. On the plus side the staff was very nice and there are a couple restaurants and a casino within close walking distance. Unless you're a Hilton member I would recommend exploring the hotel by the casino on your next visit to the ASP.