Business stay over - I always use this place. Peace and quiet and a great breakfast!
Russell
2025 年 1 月入住 1 晚
8/10 还可以
callum
团体旅客
2025年01月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
a nice stay in beautiful property
callum
2025 年 1 月入住 1 晚
8/10 还可以
Sue
与配偶出行
2025年01月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff from when we arrived until we left. The room was spacious and had everything you needed. Food was great too.
Sue
2025 年 1 月入住 1 晚
10/10 超赞
Helen,Bedford
与配偶出行
2025年01月12日
满意:清洁度、员工和服务、住宿条件和设施
Fabulous place, service and charm.
Nicely decorated, great shower
Good quality food
Decent room rate
Log fires
Large room in the barn although a bit cold (was super cold outside and additional heaters provided)
Helen
2025 年 1 月入住 1 晚
10/10 超赞
Lucy
2024年12月28日
Lucy
2024 年 12 月入住 1 晚
4/10 很差
Karin,Stanmore
与配偶出行
2024年12月22日
不满意:员工和服务
Not having a room in the main hotel building, at check in, asking for payment and taking payment when already paid for the 2 night stay. They did however agree to refund. The restaurant staff appeared to be disorganised with a lack of leadership, on the whole the food was quite good apart from luke warm soup and items no served with dishes.The limited dining times were not agreeable to us. Also no robes in the annex room, safe locked and no soap/lotion n the bathroom dispenser.
Karin
2024 年 12 月入住 2 晚
10/10 超赞
Jenny
与配偶出行
2024年12月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely stay - good-sized room and bath.
Jenny
2024 年 12 月入住 3 晚
10/10 超赞
Karlos
与家人出行
2024年12月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Restfull and beautifully presented hotel with fabulous food options, great setting and gorgeous spa facilities.
Karlos
2024 年 12 月入住 1 晚
6/10 一般
Michelle
商务旅客
2024年11月27日
满意:服务设施,清洁度
Overall good stay room no one on reception on check in and check out though help appeared quickly. Room clean and comfortable could open the windows, - desk chair too low for using table (I am 5’6 and it was not suitable for sitting to use laptop) no milk with tea station had to go ask for a jug, bathroom no frills eg no cotton wool, sanitary bags, or extras like that but dispensers for all essentials. Breakfast ok, no mushrooms with cooked breakfast!
Beware old building so lots of stairs and fire doors no obvious lift available and the signs are a bit lacking I got lost on way to reception! Staff polite and smiley well done.
Michelle
2024 年 11 月入住 1 晚
8/10 还可以
Jenni
2024年11月13日
Jenni
2024 年 10 月入住 1 晚
8/10 还可以
Lisa
与配偶出行
2024年11月1日
满意:员工和服务,清洁度
The room and hotel are delightful and everything you would expect from an historical hotel. Room large and opulent and breakfast plentiful and delicious. Evening meal was also delicious and not too overpriced. A few areas that could further improve the experience:
1. Install a lift for those who find the very narrow staircase difficult
2. Ensure walk up availability to the spa as there was no availability at all even though we stayed 4 nights
3. Change the children time in the pool as between 4:30 - 6:30 would seem to be the prime time and as such it was impossible to swim
4. Finally a snooker table and a hot tub would put the hotel on a par with similar properties we have previously frequented in the area
Would return though as the staff very accommodating and a lot to see in the area.
Lisa
2024 年 10 月入住 4 晚
8/10 还可以
Sharon
与配偶出行
2024年10月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Second visit to this particular hotel, convenient location for visiting Stratford upon Avon. Previously stayed in a barn room which was spacious & quiet, this time stayed in the cosy double in the main hotel. The room was small & quirky but big enough for a short stay for two, however the room can be quite noisy with a close proximity to the kitchen & stairwell to the other rooms. We visited the spa during our stay for a treatment & cream tea which was very enjoyable.
Sharon
2024 年 10 月入住 2 晚
10/10 超赞
Andrea
与配偶出行
2024年10月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Not the first time. My fav Hotel and SPA in England. Standards are very high and the price is still reasonable. The atmosphere is magical as always. Breakfast is great. I wish I could spend more nights. The location is perfect to visit north of Stratford-upon-Avon and north of Cotswold.
Andrea
2024 年 10 月入住 1 晚
10/10 超赞
真实旅客
团体旅客
2024年10月23日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful
Beautiful hotel and location. Such a relaxing atmosphere with beautiful gardens. The service was impeccable from all staff involved, nothing was too much trouble. Already planning our return trip.
真实旅客
2024 年 10 月入住 1 晚
10/10 超赞
Stephen
与配偶出行
2024年10月20日
满意:清洁度、员工和服务、住宿条件和设施
The staff were really pleasant and helpful. The evening meal was excellent in both taste and presentation. Would definitely stay again if in the area.
Stephen
2024 年 10 月入住 2 晚
10/10 超赞
Philip
2024年10月19日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Overall, I would recommend this hotel
I was particularly pleased with this choice of hotel for my overnight stay. The only problem was one of noise created by inconsiderate residents who could not - or would not - control their barking dogs.
However, after reporting the matter to Reception at night, it was dealt with effectively by the member of staff on duty. Unfortunately, the barking started again 06.30 - 07.00 but not in the continuous way of the day before.
I would just suggest that the hotels warns dog-owners of their responsibilities when booking and I would commend the Receptionist for his effective action.
Philip
2024 年 10 月入住 1 晚
10/10 超赞
Sally-ann
商务旅客
2024年10月13日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Sally-ann
2024 年 10 月入住 1 晚
10/10 超赞
David
2024年10月12日
David
2024 年 10 月入住 1 晚
10/10 超赞
Karen
2024年10月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Weekend side trip.
What a WONDERFUL stay. I will be back. I would love to come back for Christmas. Fantastic experience from staff to the room. Lucked out on my room. Super quiet with 2 windows. Utilized the spa, sauna, and massage, which was nice after spending the day walking around Stratford Upon Avon. Easy to find, plenty of parking, and nice little walking paths. Food was delicious! 20 our of 10.
Karen
2024 年 9 月入住 2 晚
8/10 还可以
Sarah
2024年10月6日
满意:清洁度、住宿条件和设施、客房舒适度
Great hotel with small things to correct.
Excellent customer service - organising a dog-friendly room. Dog enjoyed the treats. Lovely atmosphere in the bar in the evening. Very comfortable room - exceptionally clean and a good size. Fluffy white towels provided. Plenty of car parking. Would have been nice to have had a coffee machine in the room, real fruit juice at breakfast and hot coffee at breakfast (it was rather luke warm). That said, breakfast was very good. The grounds were beautiful and we thoroughly enjoyed a walk from the hotel premises. Bar prices were reasonable and room recommendations about what to do and the history of the manor, we enjoyed reading. Stunning hotel with small things to correct.
Sarah
2024 年 10 月入住 1 晚
10/10 超赞
Karen
与配偶出行
2024年10月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a wonderful weekend here The hotel is beautiful with comfortable rooms full of character, lovely grounds and surrounding countryside. The food was excellent and Stratford-upon-Avon is just a short drive away.
Karen
2024 年 10 月入住 2 晚
10/10 超赞
Danny,Dursley
与配偶出行
2024年10月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A very nice hotel situated in a beautiful historic building. The staff are friendly and the service was excellent. Our room was lovely.
Danny
2024 年 9 月入住 4 晚
10/10 超赞
Ian
与配偶出行
2024年09月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We loved our stay at Billesley Manor.
All of the staff were brilliant, but Jack and Jack in the dining room were great. They were funny, personable and attentive. A great role model for young people.
Just a small criticism is that the tea, coffee and milk was not replenished and the bed wasn't made for our second night, which you would expect in a 4* hotel.
Food was fantastic, it was just a shame it seemed there was only the option of sitting at a table with the A La Carte menu , and the bar/lounge menu was only an option on the small tables/on your lap. We possibly could have asked to be shown the bar menu in there, but it wasnt offered to us. I can understand that it is the A La Carte restaurant for a reason, but maybe an area to eat the bar menu sat at a table would be a good idea.
Overall feel of the hotel was wonderful, we could not fault it, and the grounds are also so well kept. A manor house stay with a modern twist. We would recommend.
Ian
2024 年 9 月入住 2 晚
10/10 超赞
William
团体旅客
2024年09月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a 60 year reunion since going to university. We had dinner bed and breakfast and we were served well from the time we arrived until the time we left. We will be back
William
2024 年 9 月入住 1 晚
10/10 超赞
Elisabeth
2024年09月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
La propriété est située dans un environnement charmant de la campagne anglaise. Le site est magnifique.