No smoking is permitted, but our room had a nasty smoke odor that hit us as soon as we walked in, and sadly the walls were dirty. The door lock was ghetto-rigged as if someone tried breaking in and fixed it as cheaply as possible. We had mentioned that we would please have the two rooms next to each other, but reception said there were none available. When we got to our room, we walked out and realized that another customer had gotten a closer room close to our 2nd room, which I thought was not cool for not being honest with your customer who paid to keep your business running. I called earlier to ask about having the two rooms next to each other and said to come in and let them know so that they could accommodate our needs but that never happened. We Didn’t feel the need to make it a huge deal since we were only there for one night to party figured a review would be best.
yesenia
2024 年 12 月入住 1 晚
4/10 很差
Donald
2025年01月9日
满意:员工和服务
Staff was very friendly and helpful. Calling the room to check on any problems. TV had bad reception. The reset they came and performed did not correct the problem till the next morning. Room location was next to outside entrance and also the pool. Water plumbing from other rooms and sources was disturbingly loud inside the room. Hall lights were visible thru door gaps from inside. Sound proofing techniques could improve room comfort.
Donald
2025 年 1 月入住 1 晚
2/10 糟糕
Angela
与配偶出行, 商务旅客
2025年01月7日
不满意:住宿条件和设施,员工和服务
This property was dirty. The shower and tub had soap scum all over like it hadn’t been cleaned, the TV was broken, the hair dryer didn’t work, the bed was not comfortable. Called the front desk as soon as I arrived to tell them about the issues and they couldn’t decide where they would move me. Gave me three different room numbers and none of them would work so they couldn’t change the room. Wouldn’t stay here again.
Angela
2025 年 1 月入住 1 晚
8/10 还可以
Gerardo
2025年01月5日
满意:员工和服务、服务设施、住宿条件和设施
Good.
Gerardo
2024 年 12 月入住 1 晚
10/10 超赞
Nohemi
2025年01月3日
满意:清洁度、员工和服务、住宿条件和设施
Nohemi
2024 年 12 月入住 1 晚
10/10 超赞
Leah
2024年12月28日
Leah
2024 年 12 月入住 1 晚
10/10 超赞
Rahul
2024年12月2日
Rahul
2024 年 11 月入住 1 晚
10/10 超赞
Katelin
带宠物出行, 与配偶出行
2024年11月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel and lovely staff!
Katelin
2024 年 11 月入住 2 晚
6/10 一般
Bill
与家人出行, 与配偶出行
2024年11月23日
不满意:员工和服务、服务设施、住宿条件和设施
Ok
Bill
2024 年 11 月入住 1 晚
6/10 一般
Eugene
2024年11月3日
Eugene
2024 年 10 月入住 3 晚
10/10 超赞
Breonna T
2024年11月2日
Breonna T
2024 年 10 月入住 1 晚
8/10 还可以
Tom
2024年10月20日
Tom
2024 年 10 月入住 1 晚
4/10 很差
Claudia
2024年10月19日
不满意:住宿条件和设施,员工和服务
Stayed 3 days and TV never worked. We reported it as soon as we got there. They promised to take care of it multiple times but it was never solved.
Claudia
2024 年 10 月入住 2 晚
8/10 还可以
Candy
与家人出行
2024年10月15日
满意:清洁度、员工和服务、住宿条件和设施
Pet friendly but no place to bring dog outside to go to washroom. Signs everywhere saying do not let pets in this area all around property but no alternatives offered
Candy
2024 年 10 月入住 1 晚
2/10 糟糕
Jose
2024年10月14日
不满意:清洁度、员工和服务、住宿条件和设施
Jose
2024 年 10 月入住 1 晚
8/10 还可以
kevin
2024年10月12日
满意:清洁度、员工和服务、住宿条件和设施
Great
kevin
2024 年 10 月入住 1 晚
10/10 超赞
Thomas
2024年10月11日
Thomas
2024 年 9 月入住 3 晚
6/10 一般
Tobias
2024年10月10日
Tobias
2024 年 10 月入住 1 晚
10/10 超赞
YVONNE
2024年10月10日
满意:清洁度、员工和服务、住宿条件和设施
Good
YVONNE
2024 年 10 月入住 3 晚
8/10 还可以
Carl
2024年10月8日
满意:员工和服务
Carl
2024 年 10 月入住 1 晚
8/10 还可以
Javier
与家人出行
2024年10月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
.
Javier
2024 年 10 月入住 1 晚
8/10 还可以
Scott
2024年10月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room was fine and clean. Very noisy at times.
Scott
2024 年 10 月入住 3 晚
2/10 糟糕
Sugar
2024年10月7日
Sugar
2024 年 10 月入住 1 晚
2/10 糟糕
GENEVIEVE
与配偶出行
2024年09月23日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The 250.00 cash deposit for damages then had the neeve to put us in a room with Bathroom ceiling falling in and tub was cracked. Refrigerator had dents on the exterior also the inside was missing part, which made it very inconvenient to try to store drinks and food.The cable went out for four hours when we tried to call the front desk the phone in the room died. They sent a Maintenance guy he fixed the cable but nothing else. He stated he would make a note of it. Also the Hot tub was Very dirty.
The water was brown You could literally see the dirt.When I notified the front desk she stated next time they could give me a different room. No Compensation. There is no next time ever