This hotel is very bad, rooms are very dirty and plumbing issues. They listed as free breakfast but only 2 banana and 2 orange was there in the breakfast place that too in 7 am. Very worst service not recommended to anyone to stay.
Sudhakaran
2024 年 10 月入住 1 晚
4/10 很差
Patricia
2024年10月15日
不满意:住宿条件和设施,清洁度
For the price they charge for the room furniture was dirty. TV no cable said there would be breakfast served and when we went down, there was coffee and a basket with three oranges in it that is not breakfast. The area can be very unsafe. Lots of homeless.
Our room didn't have a working lock on the door and we felt unsafe, so we requested a refund. The hotel staff were very understanding and kind to us.
Since we booked through Expedia the manager could not refund us so I contacted Expedia and they processed it for us.
Michele
2024 年 10 月入住 1 晚
4/10 很差
Martha
2024年09月22日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Martha
2024 年 9 月入住 1 晚
6/10 一般
Jorge,El Paso
与家人及幼儿出行
2024年09月17日
满意:员工和服务
There was a lot of movement and weird people around
Jorge
2024 年 9 月入住 1 晚
2/10 糟糕
James
2024年08月2日
不满意:住宿条件和设施
James
2024 年 7 月入住 1 晚
4/10 很差
Roy
2024年07月9日
Roy
2024 年 7 月入住 3 晚
4/10 很差
Roy
2024年07月8日
Expedia said with Breakfast and there wasn’t any Breakfast available the owners were difficult to work with. It’s not a Luxury to stay at the Luxury Inn
Roy
2024 年 7 月入住 4 晚
2/10 糟糕
ROBERT,whitehouse station
2024年04月30日
不满意:清洁度、员工和服务、住宿条件和设施
ROBERT
4/10 很差
Marianne
2024年04月27日
不满意:清洁度、服务设施、住宿条件和设施
This place needs to be thoroughly cleaned and renovated. It’s surrounded with homeless people, which makes it feel unsafe. The location is convenient for Expo NM, but in retrospect I would have preferred to stay further and uber to the fair grounds.
Marianne
2024 年 4 月入住 2 晚
10/10 超赞
Juan
2024年04月12日
满意:清洁度、员工和服务、住宿条件和设施
La limpieza de la habitación estaba muy bien
Juan
2024 年 4 月入住 1 晚
6/10 一般
lauri
2024年03月10日
满意:客房舒适度
不满意:住宿条件和设施,清洁度
You get what you pay for
Holes in the sheets. Deadbolt broken. Useless blackout curtains with gaps at the top. I've convinced myself the stains on the wall are hair dye.
Not pictured- horrible grout job and a random screw in the shower wall. Loose threshold between bathroom and sink, and it's sharp. Sheets worn out, elastic doesn't hold them on. Outlets in the lamps only work with lamps on.
Surrounding area- homeless everywhere and an encampment in the lot next door. Bars on the windows of the office and a locked door when I was trying to check in.
lauri
2024 年 3 月入住 2 晚
10/10 超赞
Alex
2024年02月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good stay in
Alex
2024 年 2 月入住 1 晚
8/10 还可以
真实旅客
2023年10月13日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fine. No disgusting carpet.
We booked through hotels.com then drove there. The lobby was locked so I had to call, then someone came. Maybe they worry about crime? Check in was fine. The room was fine. Air freshener plugged into the wall. No bed bugs. Laminate flooring, no disgusting carpet.
真实旅客
2023 年 10 月入住 1 晚
2/10 糟糕
Mary B.
2023年09月5日
Mary B.
2023 年 8 月入住 2 晚
10/10 超赞
Rocky
2023年09月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was very Maintain
Rocky
2023 年 9 月入住 1 晚
8/10 还可以
真实旅客
2023年09月1日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2023 年 8 月入住 1 晚
2/10 糟糕
Andrea Rae
2023年08月15日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Andrea Rae
2023 年 8 月入住 1 晚
10/10 超赞
Edgar
2023年08月13日
满意:员工和服务、住宿条件和设施、客房舒适度
Not bad
I was expecting this stay to be horrible due to location, I was wrong. There is alot of homeless people outside of the parking lot and some drugs. From what i noticed, it never came onto the propeety. Room was fairly nice and everything worked the way it was suppossed to. Management/staff worked with me to get me a room that would work for me, which was greatly appreciated. Only negative i saw was that there was a lot of trash in the parking lot but Im fairly certain there is only so much that they could do aboit it.