This is a great location if going to an event nearby. Room met our needs. Things I didn’t like included absence of shuttle and the offensive dirty mop pail smell in the foyers on each floor. The staff were pleasant and attentive.
Genie
2024 年 12 月入住 1 晚
2/10 糟糕
Aleisha,Scotch plains
与家人出行, 商务旅客
2025年01月17日
不满意:清洁度、员工和服务、住宿条件和设施
My room had water damage on the entire ceiling so the paint was peeling. They only provided one towel with no washcloth or facecloth. There was no soap in the bathroom sink. There was no lotion. Staff is not friendly. Housekeeping knocked at 8am and every hour until check out time at 11.
Aleisha
2025 年 1 月入住 1 晚
10/10 超赞
Candice
2025年01月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great breakfast, lunch, and room!!
Candice
2025 年 1 月入住 1 晚
2/10 糟糕
Quonisha
商务旅客
2025年01月5日
I did not like this hotel no heat or hot water and I was told to email the manager because she wasn’t there
Quonisha
2024 年 4 月入住 1 晚
10/10 超赞
Kevin
2024年12月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service and well kept property.
Kevin
2024 年 9 月入住 1 晚
10/10 超赞
STACEY
团体旅客
2024年12月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Comfortable bed, friendly staff, good amenities
STACEY
2024 年 12 月入住 1 晚
8/10 还可以
Steve
与配偶出行
2024年12月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everyone was very polite. Hotel itself was very clean. Only bad thing I can think of was the heat/ac in the room. With it being winter, the ac wouldn’t cool. But that was no big deal. We just like to sleep with a little air flow. Definitely a good choice when going to the MVP arena. And a bonus. Nothing seemed to be open nearby to grab a drink. Thankfully the hotel bar/restaurant was open late to grab a drink and quick bite. It was packed at 10pm but there’s no way you would hear the noise from our room on the 10th floor. Will definitely stay here again in the future.
Steve
2024 年 12 月入住 1 晚
2/10 糟糕
Kevin
与家人出行
2024年12月19日
不满意:服务设施,员工和服务
I did like that when we booked separately they still put us all together and we were able to have three room that were all connected within. What I didn’t like was that my daughter’s room was dirty and the bathroom seemed gross! I didn’t like that the desk personal were not friendly and nice. We asked for transportation to go to a local restaurant a mile away and the shuttle was able to take us there, which was great, but there was miscommunication on the shuttle with the front desk as we had to seek out the driver ourselves as he stood there. The driver took us to the restaurant and told us he could they could come back and get us, but we might have to wait depending on if they’re doing other runs to the airport. It was time to leave the restaurant my daughter called. They said the shuttle would be a few minutes longer like 15 minutes we waited a half hour and called back due to the no-show of the shuttle. The lady then said the shuttle could not come and get us because we were out of range never called back to tell us that and even when she called never told us that. But the shuttle driver said it was in range. It was not even a mile away so we were left stranded at a restaurant that is now closed looking to find Ubers. Very disappointed we stayed with Hilton before and I will have second thoughts next time I book with them.
Kevin
2024 年 12 月入住 1 晚
10/10 超赞
Cheri
与配偶出行
2024年12月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location.
Cheri
2024 年 10 月入住 1 晚
10/10 超赞
April
与配偶出行
2024年12月6日
满意:员工和服务,清洁度
Staff was very nice and we only had a short stay as we were there for a show. The actual room was a bit rundown but we werent there much other than to sleep -- and the bed was comfortable so can't complain.
April
2024 年 11 月入住 1 晚
10/10 超赞
Kaisha
与家人出行
2024年12月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The bathrooms are small other then that it’s fine
Kaisha
2024 年 11 月入住 2 晚
10/10 超赞
Jeremy
2024年12月1日
Jeremy
2024 年 11 月入住 2 晚
10/10 超赞
Christopher J.
2024年11月28日
满意:清洁度、员工和服务、住宿条件和设施
It was exactly what we needed
Christopher J.
2024 年 11 月入住 1 晚
8/10 还可以
Mary
2024年11月26日
满意:员工和服务,清洁度
THE STAFF WAS VERY ACCOMADATING AND FRIENDLY. YES, THE HOTEL NEEDS AN UPDATE BUT
IT WAS CLEAN.
WE STAYED 1 NIGHT TO GO TO A CONCERT AT THE
MVP AND THE HOTEL SHUTTLED US TO AND FRO WHICH WE APPRECIATED.
Mary
2024 年 11 月入住 1 晚
10/10 超赞
ryan
2024年11月23日
ryan
2024 年 11 月入住 1 晚
2/10 糟糕
Savanna
团体旅客
2024年11月22日
不满意:住宿条件和设施,服务设施
Room was terrible and dirty and staff was rude
Savanna
2024 年 11 月入住 1 晚
8/10 还可以
Matt
2024年11月21日
满意:清洁度、员工和服务、住宿条件和设施
Matt
2024 年 11 月入住 1 晚
8/10 还可以
Laura
2024年11月21日
满意:清洁度、员工和服务、住宿条件和设施
Close to MVP arena. Nice hotel. Staff very nice and helpful.
Laura
2024 年 11 月入住 1 晚
6/10 一般
Dawn
2024年11月17日
Liked the location in proximity to MVP arena. Didn’t like that our room was outdated and hot
Dawn
2024 年 11 月入住 1 晚
6/10 一般
Robert
与配偶出行
2024年11月17日
No stairways so elevators always had long line. Room too hot. No hairdryer .
Robert
2024 年 11 月入住 1 晚
10/10 超赞
Barbara
团体旅客
2024年11月17日
满意:住宿条件和设施,服务设施
Property and room was beautiful. Staff had a long line at check in at 4 pm. One staff left for break.
Barbara
2024 年 11 月入住 1 晚
10/10 超赞
Sysay
与家人出行
2024年11月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice friendly staff it seems like they're short staffed with housekeeping. There was a lot of plates and trash left out on the hallway in front of the rooms. Other than that the room was clean and comfortable.
Sysay
2024 年 11 月入住 1 晚
6/10 一般
Jerome
2024年11月13日
满意:员工和服务
不满意:住宿条件和设施
Some lights didnt work, holes in wall, paint is chipped