I did like that when we booked separately they still put us all together and we were able to have three room that were all connected within. What I didn’t like was that my daughter’s room was dirty and the bathroom seemed gross! I didn’t like that the desk personal were not friendly and nice. We asked for transportation to go to a local restaurant a mile away and the shuttle was able to take us there, which was great, but there was miscommunication on the shuttle with the front desk as we had to seek out the driver ourselves as he stood there. The driver took us to the restaurant and told us he could they could come back and get us, but we might have to wait depending on if they’re doing other runs to the airport. It was time to leave the restaurant my daughter called. They said the shuttle would be a few minutes longer like 15 minutes we waited a half hour and called back due to the no-show of the shuttle. The lady then said the shuttle could not come and get us because we were out of range never called back to tell us that and even when she called never told us that. But the shuttle driver said it was in range. It was not even a mile away so we were left stranded at a restaurant that is now closed looking to find Ubers. Very disappointed we stayed with Hilton before and I will have second thoughts next time I book with them.
Kevin
2024 年 12 月入住 1 晚
10/10 超赞
Cheri
与配偶出行
2024年12月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location.
Cheri
2024 年 10 月入住 1 晚
10/10 超赞
April
与配偶出行
2024年12月6日
满意:员工和服务,清洁度
Staff was very nice and we only had a short stay as we were there for a show. The actual room was a bit rundown but we werent there much other than to sleep -- and the bed was comfortable so can't complain.
April
2024 年 11 月入住 1 晚
10/10 超赞
Kaisha
与家人出行
2024年12月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The bathrooms are small other then that it’s fine
Kaisha
2024 年 11 月入住 2 晚
10/10 超赞
Jeremy
2024年12月1日
Jeremy
2024 年 11 月入住 2 晚
10/10 超赞
Christopher J.
2024年11月28日
满意:清洁度、员工和服务、住宿条件和设施
It was exactly what we needed
Christopher J.
2024 年 11 月入住 1 晚
8/10 还可以
Mary
2024年11月26日
满意:员工和服务,清洁度
THE STAFF WAS VERY ACCOMADATING AND FRIENDLY. YES, THE HOTEL NEEDS AN UPDATE BUT
IT WAS CLEAN.
WE STAYED 1 NIGHT TO GO TO A CONCERT AT THE
MVP AND THE HOTEL SHUTTLED US TO AND FRO WHICH WE APPRECIATED.
Mary
2024 年 11 月入住 1 晚
10/10 超赞
ryan
2024年11月23日
ryan
2024 年 11 月入住 1 晚
2/10 糟糕
Savanna
团体旅客
2024年11月22日
不满意:住宿条件和设施,服务设施
Room was terrible and dirty and staff was rude
Savanna
2024 年 11 月入住 1 晚
8/10 还可以
Matt
2024年11月21日
满意:清洁度、员工和服务、住宿条件和设施
Matt
2024 年 11 月入住 1 晚
8/10 还可以
Laura
2024年11月21日
满意:清洁度、员工和服务、住宿条件和设施
Close to MVP arena. Nice hotel. Staff very nice and helpful.
Laura
2024 年 11 月入住 1 晚
6/10 一般
Dawn
2024年11月17日
Liked the location in proximity to MVP arena. Didn’t like that our room was outdated and hot
Dawn
2024 年 11 月入住 1 晚
6/10 一般
Robert
与配偶出行
2024年11月17日
No stairways so elevators always had long line. Room too hot. No hairdryer .
Robert
2024 年 11 月入住 1 晚
10/10 超赞
Barbara
团体旅客
2024年11月17日
满意:住宿条件和设施,服务设施
Property and room was beautiful. Staff had a long line at check in at 4 pm. One staff left for break.
Barbara
2024 年 11 月入住 1 晚
10/10 超赞
Sysay
与家人出行
2024年11月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice friendly staff it seems like they're short staffed with housekeeping. There was a lot of plates and trash left out on the hallway in front of the rooms. Other than that the room was clean and comfortable.
Sysay
2024 年 11 月入住 1 晚
6/10 一般
Jerome
2024年11月13日
满意:员工和服务
不满意:住宿条件和设施
Some lights didnt work, holes in wall, paint is chipped
Jerome
2024 年 11 月入住 1 晚
8/10 还可以
Gian
商务旅客
2024年11月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was a comfortable stay.
Gian
2024 年 11 月入住 1 晚
10/10 超赞
Edwin
2024年11月12日
Edwin
2024 年 10 月入住 1 晚
8/10 还可以
Kristy
与配偶出行
2024年11月11日
满意:员工和服务
The location and staff were great. The bathroom had mold on the ceiling and in the shower.
Kristy
2024 年 11 月入住 1 晚
2/10 糟糕
Cynthia,Hartsdale
与家人出行
2024年11月10日
不满意:住宿条件和设施,服务设施
The AC did not work even after calling the engineer to fix it so we slept with the windows open. The phone in our room wouldn’t work so we had to go downstairs to ask the front desk when we needed help. Shower did not drain properly
Cynthia
2024 年 11 月入住 2 晚
8/10 还可以
Kawattie
与家人出行
2024年11月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The shower water was not warm enough for me and also the pool was not sufficient warm the few people they went in could only stay 10 minutes.
Kawattie
2024 年 11 月入住 1 晚
2/10 糟糕
Christine
与家人出行
2024年11月10日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had an accessible room that was dingy. There was no toilet paper in the bathroom and the hallway light was a single lightbulb with no shade. No matter what we did when we took showers water got everywhere. There were dirty dishes in the main hallway the entire time we were there (2 nights). We were there for a large conference and the organizers have said that they will never go back to that hotel. You would think that the name Hilton would mean more than we got. Very disappointed.
Christine
2024 年 11 月入住 2 晚
10/10 超赞
Douglas
商务旅客
2024年11月7日
满意:员工和服务
不满意:住宿条件和设施
hotel is old and in need of updates. the most dated and absolete Hilton i have stayed at.
Douglas
2024 年 11 月入住 1 晚
6/10 一般
carly
与家人出行, 商务旅客
2024年11月6日
满意:员工和服务
不满意:清洁度
This hotel reminds me a lot of many hotels built around the same time frame, late 80s maybe early 90s - the property is huge, just tired and run down. The woman at the front desk when we arrived was the shining star of our experience. Got us a crazy early check in and free breakfast for my tired and hungry family. Apart from that if you’ve been to any small city hotel like this one you’ve been to them all. Fine for what it was; will only be returning again if necessary for work training as was this trip.