Customer service is great. All employees from front desk to room service were friendly and receiving. The room was pleasant, comfortable, simple and spacious. Had all basic and necessary amenities. Needs a bit of work in fixing a few and small details around the room. The outside gardens are gorgeous, with beautiful flowers and comfortable chairs to sit down and enjoy the peace, the main garden has great shades and a fire pit. They are aware of the safety of the place they have hand sanitizing all over the hotel. They are welcoming and receiving, modern and open. Overall, a great place to stay because of the commodity, safety and relaxing atmosphere they provide.