Property is certainly not 3-4 star as advertised. A LOT of work is needed to get to that point especially in terms of bathrooms (there was mold in bathrooms, floors uneven, shower area was horrible) and cleanliness. Limited amenities. Food was good and cultural activities were well arranged. Overall un- satisfactory stay!
harleen
2024 年 4 月入住 2 晚
8/10 还可以
gaurav
与家人及幼儿出行
2024年03月9日
满意:清洁度、员工和服务、住宿条件和设施
the property was clean but everything was for purchase.
I would say in mount abu there are not too many options when it comes to hotel.
i would say that the room was clean, open, it was certainly overpriced.
the travel services from the hotel including the taxi service was very overpriced.
gaurav
2024 年 3 月入住 2 晚
8/10 还可以
Munira
与配偶出行
2024年01月31日
满意:员工和服务、服务设施、住宿条件和设施
Good location and nice hotel with mountain view.
Munira
2024 年 1 月入住 2 晚
6/10 一般
Bharat
与家人出行
2024年01月11日
满意:住宿条件和设施,清洁度
Clean in the reception area but avarage cleanliness in the rooms and really bad in the bathroom. !!!
Bharat
2024 年 1 月入住 2 晚
10/10 超赞
Vaibhaviben
2023年11月25日
Vaibhaviben
2023 年 11 月入住 2 晚
10/10 超赞
Bharat
与家人出行, 团体旅客
2022年12月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Superb stay!!! 👌
Very good property... big rooms... very comfortable... excellent service... gr8 food... well maintained... very peaceful... good location... gr8 views of the mountains... they also arranged a special screening of the football world cup matches for guests on projector...
Bharat
2022 年 12 月入住 2 晚
6/10 一般
kshitiz
2022年12月24日
kshitiz
10/10 超赞
Brij Bihari
2022年05月24日
满意:住宿条件和设施,员工和服务
Brij Bihari
2022 年 5 月入住 1 晚
6/10 一般
Preeti
与家人出行
2021年10月18日
不满意:员工和服务
Food quality was not good. Options in the breakfast buffet were limited and Service was also disappointing. This property is not worth the price they charge.
Preeti
2021 年 10 月入住 1 晚
6/10 一般
Sahaj,Gurgaon
与配偶出行
2020年12月17日
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
the food is amazing... .. we had not had a better noodles and chicken anywhere ... without red chilly and it was just yummm...
Sahaj
2020 年 12 月入住 1 晚
6/10 一般
Tavleen
与家人出行
2020年11月19日
满意:员工和服务,清洁度
Tavleen
2020 年 11 月入住 1 晚
6/10 一般
Avnish
与家人出行
2020年10月25日
满意:清洁度
不满意:住宿条件和设施
Not a 4 star property, 2.5 stars at best.
This property is not definitely 4 star. I've stayed in 3 star resorts that had much better comfort and facilities. Upon arrival, the AC was not working (had to ask room service to change remote batteries), TV had bare minimum SD channels, there was no food menu present in the room. The bar was closed.
One thing that was definitely above the level of 5 stars was food prices. 2 Teas for Rs. 286 is something I'm having hard time digesting. No wonder the guests bring food from nearby local restaurants. The rooms are not in great shape, the box springs under mattresses do hurt you, you can feel them. No Dental, shaving kit, something that many 3 star rated properties have. Not coming here again.
Avnish
2020 年 10 月入住 1 晚
6/10 一般
Subash,Mississauga.ont
与家人出行
2020年03月14日
满意:清洁度
Pool was not clean, full of dirt and leafs.could not enjoy, also no fitness or exercise room is there. Food is ok. Customer service is slow, takes times. Out of five ,I gave three.it is three star services.
Subash
2020 年 3 月入住 2 晚
10/10 超赞
Adish
与家人出行
2020年01月28日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Awesome and Fantabulous
It is one any only one amazing resort compared to other properties in mount Abu. Family enjoyed very much. Breakfast was amazing. The only negative point is check out time which is 10:00 AM which is actually not possible to complete the breakfast and then get ready and leave the room. It should be 12:00 PM. Check in time can be 02:00 PM instead of usual 12:00 PM currently.
Adish
2020 年 1 月入住 1 晚
8/10 还可以
GEETA
2019年12月19日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Money well spent
Value for money
GEETA
2019 年 12 月入住 2 晚
10/10 超赞
真实旅客
2019年12月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2019 年 12 月入住 2 晚
10/10 超赞
真实旅客
与家人出行
2019年12月9日
满意:清洁度、服务设施、住宿条件和设施
Nice property. WIFI only in lobby. Only one hr free WIFI in room of total stay, which didn't work. Only one water bottle per day to share with three guests.
真实旅客
2019 年 11 月入住 2 晚
10/10 超赞
真实旅客
与家人出行
2019年11月14日
满意:清洁度、员工和服务、住宿条件和设施
Location is superb and services are also good. We enjoyed our stay .. was really good experience.
真实旅客
2019 年 11 月入住 1 晚
6/10 一般
真实旅客
2019年07月11日
真实旅客
2019 年 7 月入住 3 晚
2/10 糟糕
Monica,Chandigarh
与配偶出行, 商务旅客
2019年05月15日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
There was nothing unique about sterling resorts Mount Abu, such kind of property should shut down. The full tariff of the room was already paid 5 days prior to the checkin, but still my room was given to some other guest and by the time when I reached, there was no other room left in the category which I booked. We were made to wait till 6 pm for the room to get vacant by another guest. Breakfast is horrible and pathetic, staff is not at all trained and professional in their work, especially at reception, rooms are not at all clean and in terrible condition. It took almost 1.5 days to bring one chair for balcony seating. In nutshell it was an intolerable resort. Only two water bottles of 500 ml each were allotted per day for a room and on asking for more, it was flatly refused. We paid a very high amount of money for such a awful and atrocious place. I suggest to everyone that one should not book this Sterling resort at all.
Monica
2019 年 5 月入住 2 晚
10/10 超赞
真实旅客
与配偶出行
2019年03月8日
满意:员工和服务,清洁度
The staff was very helpful and Sandeep kaur was very helpful