No so good experience. Poor service from housekeeping and reception. For the price of the hotel, at least the food and fruits should be fresh.
真实旅客
2024 年 4 月入住 12 晚
8/10 还可以
Pren Tsylia
2024年04月27日
满意:员工和服务,清洁度
good location, nice food options.
Pren Tsylia
2024 年 4 月入住 3 晚
4/10 很差
Francis
2024年01月31日
Francis
2024 年 1 月入住 2 晚
6/10 一般
TIASSE HAMED
2024年01月6日
满意:清洁度、服务设施、住宿条件和设施
Quiet , beautiful place but the staff has to be more courteous and professional
TIASSE HAMED
2023 年 12 月入住 1 晚
2/10 糟糕
Ansoumane
2023年12月15日
Ansoumane
2023 年 12 月入住 2 晚
8/10 还可以
taha
商务旅客
2023年12月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
taha
2023 年 12 月入住 3 晚
10/10 超赞
fci
2023年11月21日
fci
2023 年 11 月入住 1 晚
10/10 超赞
Alain
2023年10月22日
Alain
2023 年 10 月入住 2 晚
8/10 还可以
sandrine
商务旅客
2023年06月30日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
sandrine
2023 年 6 月入住 5 晚
4/10 很差
Ifeanyi
商务旅客
2023年06月2日
不满意:员工和服务
I have never kept a review on any site and this will be my first. I have stayed at Novotel like 3 times now and this time he staff were rather absent minded. from I have 2 bookings please do not allow my room lapse and the staff did not do it . The keys lapsed and came in from the bank and the key lapsed and it took the intervention of 2 laptops to open the room -Mind you I had to go back to the bank and missed the appointment a I could not pick the document quickly. Also the TV went out so many times and it took me going to the service desk twice to remind them each time. Requested to speak to a Manager one night there was no Manager , no Supervisor and the next day dropped my number for a manager to call. Guess what No Manager called. I just realised that the service was tacky. and I spent 10days going through this. I really was not happy and not sure next time around I will be staying at Novotel Plateau in Abidjan.
Ifeanyi
2023 年 5 月入住 8 晚
10/10 超赞
Edem
2023年04月20日
满意:清洁度、员工和服务、住宿条件和设施
Good place with an awesome river front view, helpful staff especially Kwaoku. I
Edem
2023 年 4 月入住 3 晚
8/10 还可以
kevin
商务旅客
2022年12月9日
满意:清洁度、住宿条件和设施、客房舒适度
Good hotel Le plateau
Nice hotel . Nice bar and restaurant area. Service at reception is slow so don’t leave checkout for the last minute . Most of the staff are generally pleasant. No decent restaurants within walking distance so you have to grab a taxi or eat at the hotel . Lovely views if you have river facing .
kevin
2022 年 12 月入住 4 晚
8/10 还可以
Armand
商务旅客
2022年10月19日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Armand
2022 年 10 月入住 5 晚
8/10 还可以
真实旅客
商务旅客
2022年10月4日
满意:客房舒适度,员工和服务
不满意:住宿条件和设施
Friendly staff but lack of maintenance
A hotel absolutely overpriced and with a lack of maintenance. Room and especially the carpet is old and requires either deep cleaning or replacement. Nice and friendly staff and cleaning ladies that are doing their best, but the owners have to invest in better maintenance.
真实旅客
2022 年 9 月入住 8 晚
8/10 还可以
Phil
商务旅客
2022年09月26日
满意:清洁度
Hotel is in the Plateau an old part of town and mostly offices surrounding the property so after 5pm the entire area is dead. Nothing is open including the weekend. Unless you know Abidjan well enough to venture out by Yango or Uber. Local taxis are plentiful but look shady and vehicles look dirty and unsave.
Food in hotel is ok. Breakfast buffet is the same everyday. It gets boring after day 2.
Rooms are clean and adequate. Wifi sucks though. Keeps dropping.
Phil
2022 年 9 月入住 12 晚
4/10 很差
真实旅客
2022年09月18日
不满意:员工和服务、住宿条件和设施、客房舒适度
Le studio que j'avais réservé n'etait plus disponible lors de mon arrivée. Aucune explication, ni excuse ou geste commercial offert.
Mauvaise qualite wifi dans les chambres.
Mauvaise qualite du buffet ( plats froids ).
真实旅客
2022 年 9 月入住 5 晚
10/10 超赞
SAMIR
商务旅客
2022年08月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Une nouvelle ère
SAMIR
2022 年 8 月入住 5 晚
6/10 一般
NEIL
商务旅客
2022年06月13日
不满意:员工和服务
The hotel itself is quite nice and the rooms are comfortable. Wifi is only strong on the ground floor, and the food was average at best.
However The gym is good and so is the pool.