A bit far to the train station and not close to the ski lift. The room is big, furniture were old style but clean, my room is not face to the Matterhorn as they said. Bathroom is smelly and from 1960’s. they should have a renovation, overall is expensive.
The rooms were comfortable with the beautiful views of the mountains. The breakfast was good, I just wish there was more variety from day to day( we stayed 5 days). The bathrooms were slightly outdated, it was hard taking a shower with a shower curtain without having the water spill on the floor. The room was spotless, and the cleaning crew did an amazing job every day cleaning the room. Location was very central to the lift and the center of Zematt. I felt that charging 5 CHF for use of the microwave was excessive as well as 3 CHF for ice. I don’t think I ever stayed in the hotel that did that. Front desk staff was very helptand pleasant. Overall, we had a very nice stay
Katherina
於 2025 年 3 月住了 5 晚
10/10 優異
Kenneth
多人同遊
2025 年 3 月 23 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great service. Went above and beyond what was expected.
Kenneth
於 2025 年 3 月住了 5 晚
10/10 優異
Andrew
2025 年 3 月 20 日
Andrew
於 2025 年 2 月住了 7 晚
8/10 不錯
christopher
2025 年 2 月 24 日
christopher
於 2025 年 2 月住了 3 晚
10/10 優異
Brian
2025 年 2 月 21 日
Brian
於 2025 年 2 月住了 5 晚
10/10 優異
Sandra
家人同遊
2025 年 2 月 14 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Had the most amazing stay, Breakfast was wonderful, the location was idea for skiing, just a short walk to Gondola, and short walk to town. The view from our balcony was magical and wonderful, did not want to leave. Pool and spa area was delightful. Definitely recommend.
Sandra
於 2025 年 2 月住了 6 晚
10/10 優異
Arianna
伴侶同遊
2025 年 1 月 16 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Really enjoyed this hotel as a landing point after our ski/exploration days. Comfortable and walkable. Highly recommend!
Arianna
於 2024 年 12 月住了 3 晚
10/10 優異
Charmaine
2025 年 1 月 15 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Charmaine
於 2025 年 1 月住了 5 晚
10/10 優異
Alexandra
2025 年 1 月 5 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ski in Zermatt at New Years Eve
This is very nice and cozy hotel in Zermatt that is the best ski resort I was in and I have seen a few both in Europe and North America. It is pricy but worth the money. I was in a single room that was quite small, but with a nice view towards Sunnega mountain. The hotel is near to the Sunnega ski lift. It takes just a 10 min nice walk to the center of the city with a beautiful panorama over Zermatt. Or you can take the lift of the hotel in front down to the city. Also you can get a 10% discount for ski rentals at the Flexrent situated down the hill. The shower may be too narrow for a bigger man but ok for an average woman. The bed is a bit small but you sleep well if you're tired after a whole ski day. The breakfast is good and the spa is perfect - I would say better than in some 4 stars hotels I know. It has a nice relaxing area, both dry and humid sauna and a nice pool and jacuzzi. The only thing I would suggest is a room for the luggage not as much for the safety reasons as for the possibility to change in case you want to ski the last day before travelling back home. The personnel is nice and welcoming. You have a free shuttle from and to the train station that you can book I'm advance by contacting the reception. In summary, I recommend this hotel and I hope to come back soon.
Get a room with the view it’s so worth it. We woke up every morning looking at the Matterhorn. Great staff, nice breakfast very comfortable room, good size. Short downhill walk into town and then of course back up after dinner but so worth it for that view. There is an elevator a bit further up the hill you can also take. Hotel has a jitney for your luggage.
Leanne
於 2024 年 9 月住了 3 晚
8/10 不錯
FLORENCIO
2024 年 9 月 13 日
讚好:整潔度、職員與服務和住宿狀況
The staff were very nice and friendly. Noemi at the front desk is lovely and very polite. Miguel is truly a gentleman and very kind person. He’s always working hard to make us smile!