The property was a hidden gem. The staff, the service, the facilities, the food were excellent. We were upgraded as we realised on arrival that it would be difficult for us to sleep on futons. They were very accommodating to our needs. A little bit far from Hakone but worth the distance. Can’t recommend enough
SAMI
於 2024 年 4 月住了 2 晚
10/10 優異
Beatriz
2024年4月20日
讚好:整潔度、職員與服務和住宿狀況
Beatriz
於 2024 年 3 月住了 2 晚
10/10 優異
Yuan
家人同遊
2024年4月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Exceptional experience ! Very well kept Japanese traditional food service and building design. It’s a life time experience for us. Highly recommended and you will not disappointed!
Incredible experience as the hostess (Seito or Seiko) was very helpful and engaging. She used a translator which made everything English friendly. Dinner and breakfast were so delicious and fulfilling. The hostess even reserved the best hot spring with a view for me. One night was worth it!
Gilbert
於 2023 年 11 月住了 1 晚
10/10 優異
Katie
伴侶同遊
2023年11月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing food, staff, and experience!
Katie
於 2023 年 11 月住了 1 晚
10/10 優異
Hiromi
家人同遊
2023年11月20日
お食事やサービスもとても良く、温泉も色々あり、とても充実した一泊の温泉旅行でした。
Hiromi
於 2023 年 11 月住了 1 晚
10/10 優異
JunHong
2023年11月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and kind staffs
JunHong
於 2023 年 11 月住了 2 晚
10/10 優異
Scott (Ormskirk)
伴侶同遊
2023年10月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had such a wonderful time, we stayed in the room with the corner garden and it was amazing, but the best bit is the staff, we where looked after so well, you get food delivered to your room every evening and breakfast and what a meal that is!
11 course evening meal and a breakfast spread that will out do any buffet all special delivered to you.
The onsen was wonder with lovely views very relaxing and clean.
Overall one of our favourite moments of the whole trip!
Scott
於 2023 年 10 月住了 2 晚
10/10 優異
Christopher
2023年10月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Simply Wonderful!
What a magical experience! My wife and I had a quick stay and had a wonderful time. It was our second trip to a traditional Ryokan and this experience far surpassed our first. Given our non-existent Japanese skills the interaction took place with an electronic translator (and I used google translate) but it only increased the joy of the experience! The food was amazing and the onsens lovely and sparkling clean!
Christopher
於 2023 年 10 月住了 1 晚
10/10 優異
Sungeun
2023年10月10日
Sungeun
於 2023 年 10 月住了 1 晚
10/10 優異
Jenny
2023年9月30日
讚好:整潔度、職員與服務和住宿狀況
Absolutely wonderful! Every detail perfect and service amazing. 5 stars
Jenny
於 2023 年 9 月住了 3 晚
10/10 優異
Xiao-Yu (Palo alto)
2023年9月28日
讚好:整潔度、職員與服務和住宿狀況
Xiao-Yu
於 2023 年 9 月住了 1 晚
10/10 優異
Nancy
伴侶同遊
2023年9月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our stay at Fukiya was absolutely the highlight of our Japan trip. We were well taken care of by the staff from the moment our taxi arrived at the property. We spent one night in the Type S room. The private backyard was a special touch. We explored and enjoy all the baths. Our dinner and breakfast were sensational. We were also given very thoughtful gifts which we will treasure for a long time. We definitely recommend anyone who is looking for an authentic ryokan experience to stay at Fukiya!
Nancy
10/10 優異
Jennifer
2023年8月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent stay!
Absolutely lovely stay. Very relaxing. Spectacular food. Staff incredibly helpful and kind, despite my terrible Japanese!