燕子島酒店 | 熱門燕子島住宿限時優惠每晚可低至 HK$161

"can not consider customer interest"

"位在市中心， 附近美食多， 也有水果攤！ 但是沒有兒童遊戲室（完全空的）， 希望能增加一些玩具！"

"Amazing service and spectacular view. A place which you can truly relax with your beloved ones and family. "

"好"

"We stayed here for a week and it was great place to relax. The executive lounge was a welcomed place to go after a day by the pool, but it would have been nicer to have more food options available and for longer periods of time considering the price. Part of the executive lounge perks was a turndown service which did not happen. We also booked an airport pickup which was forgotten about which was a bit disappointing. These were just minor details which could have been opportunities for the hotel to really demonstrate their customer care in addition to their usual good service but it didn't seem like it occurred to the staff to ask us about our stay. Also, putting on more busses to and from nha trang would be really useful for guests too."

"1. 一如洲際應有的水準, 服務人員熱誠, 房間舒適 2. 早餐豐盛, 值得加購 3. 走下樓就是芽莊最熱鬧的海邊沙灘, 步行5分鐘內有按摩店, 星巴克, 德州炸機, KFC, 海底撈, Pizza 4 pcs 4. 游泳池/健身房/兒童遊戲室都整理得很乾淨 5. 小小抱怨的是桑拿房竟然不能使用置物櫃!! (有置物櫃的設置,但全部都上鎖, 問了服務人員說不能使用, 男女生都是同樣的狀況)"

"We were looking forward to staying here, but the overall stay was disappointing and frustrating. Although the facilities and location are nice, the stay was not good value for money - the room was dirty on arrival, the water was cold, the hairdryer broken, and the luggage nearly an hour late - this all made arrival surprisingly bad. There were no amenities or welcome items to the room. I shared this with management and responses to sort this out were late and could have been dealt with faster. As you walk around the resort, you can see cups and glasses from the previous night haven't been picked up. The beach could also be cleaned. I felt this embodied the overall management for the resort, with little attention to detail to make the stay feel special. "

"The facilities are well maintained. There are various activities for young children to play. We like the archery and water park. I am surprised that toys are provided at the beach. However, there are few things we would like to suggest for improvement: 1. Too few washrooms nearby the restaurants. Only 2 female and 1 male toilets for a restaurant serving over hundreds of guests. 2. Buggy are not frequent 3. No towel to borrow in water park 4. Separate Check-in and check-out queue to shorten the waiting time. 5. The food in La Casa is too salty."

"私人泳池乾淨，水深1.2米，可以游水。到會食物保温做得好，送來仍然是熱的。酒店app及instant message 回覆及時，很方便！"