I recently stayed at the best western plus Newark and had an overall pleasant experience. The staff truly went above and beyond, providing exceptional service that made the stay feel special, I forgot my toothbrush and they provided and breakfast was really good.
The cleanliness of the facilities was good.
The only issue I encountered was the need for improved air quality or refreshed rugs in the room, as there was a slight mustiness that detracted from the otherwise pristine environment. However, this was a minor inconvenience compared to the overall comfort and care provided. I would gladly stay here again and recommend it with the hope that small updates are made to the rooms.
Lisa
於 2024 年 12 月住了 1 晚
8/10 不錯
Jon
2024年12月3日
Jon
於 2024 年 11 月住了 1 晚
10/10 優異
Paul
2024年12月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great pool and food big variety and the pool heater is so good
Paul
於 2024 年 11 月住了 3 晚
8/10 不錯
Paul
家人同遊, 伴侶同遊
2024年12月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing great chair and bed and amazing pool and hot tub
Paul
於 2024 年 11 月住了 2 晚
6/10 一般
SHAVONCKA
2024年11月30日
讚好:整潔度和職員與服務
SHAVONCKA
於 2024 年 11 月住了 1 晚
6/10 一般
Katie
寵物同遊
2024年11月18日
Lower end Best Western - not great but not terrible either. It served its purpose.
Katie
於 2024 年 11 月住了 1 晚
6/10 一般
Theresa
2024年11月17日
讚好:整潔度和住宿狀況
不滿:職員與服務
There were only 2 wash cloths in the room. The phone did not work. When I asked front desk for wash cloths, he was very rude. I told him its 4 people in the room with only 2 wash cloths. He then gave me 2 wash cloths. The pork food is mixed with the regular food.
Theresa
於 2024 年 11 月住了 1 晚
8/10 不錯
Krystal
2024年11月17日
讚好:整潔度、職員與服務和住宿狀況
This place was decent for the price! A little noisy, and I had a bug in my room, but it was clean and the staff was excellent.
Krystal
於 2024 年 11 月住了 3 晚
8/10 不錯
Melissa
家人同遊
2024年11月16日
讚好:整潔度和職員與服務
Stayed for one night. Room was clean beds were comfortable. Only complaint was the shower was horrible. The shower head sprayed all crazy getting floor wet.
Melissa
於 2024 年 11 月住了 1 晚
6/10 一般
Chef
2024年11月15日
Chef
於 2024 年 10 月住了 1 晚
6/10 一般
Kathleen
2024年11月11日
讚好:整潔度和職員與服務
I didn't like the plexiglass behind the service desk. It wasn't welcoming when I stay in a hotel I want it to be welcoming and the continental breakfast or the breakfast serviced very well. It wasn't about the service. They are just wasn't enough choices. I wouldn't recommend this again.
Kathleen
於 2024 年 11 月住了 2 晚
10/10 優異
Elizabeth
2024年11月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This was my second stay at this property. The rooms are clean and the breakfast selection is really good. I will stay here again.
Elizabeth
於 2024 年 11 月住了 1 晚
10/10 優異
alexander
家人同遊
2024年10月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good for families hot pool!
alexander
於 2024 年 10 月住了 2 晚
4/10 欠佳
Isaiah
家人同遊
2024年10月26日
不滿:整潔度、設施服務和住宿狀況
The beds and tv are old, carpets seemed dirty, pool was extremely chlorinated and our eyes became very irritated inspite not swimming. Our daughter who swam was irritated quite a bit. Extra pool and room towels were not available.
Getting pancakes from machine for breakfast was a very long process with machine frequently stopping
Isaiah
於 2024 年 10 月住了 1 晚
10/10 優異
Regina
2024年10月25日
Regina
於 2024 年 9 月住了 1 晚
2/10 很差
Niranjan
伴侶同遊
2024年10月21日
不滿:整潔度、職員與服務和住宿狀況
This property was a disappointment from the checking right to departure.. checking in we were met with Giovani at the front desk who was what seem to be on a personal call while he whispered and murmured on the phone for 20min making us just stand there… jus occasionally glancing at us.
Then there were no towels in our room we called and was told that at 6pm there’s no one to bring towels to us we would have to come to the front desk.
The hotel valet carts were a struggle as the tires are flat.
During mid day into evening there’s bunches of wet towels outside of rooms on the floor along with garbage bags full of room garbages.
The second day our room was cleaned however again no towels we were told that they are washing the towels and we may get some later.. then the last day there our room was not cleaned.
Checking out at 6am getting up at 5am putting on the lights to see two cockroaches run out from under the bed!!!
I’m extremely disappointed and have been to many best western plus this place was disgusting and didn’t meet even a one star.
Niranjan
於 2024 年 10 月住了 4 晚
10/10 優異
JOHN
2024年10月21日
讚好:整潔度、職員與服務和住宿狀況
The area was clean, room was clean. The fan in the heating unit in the room needs repair makes loud noise on start up. Friendly staff and a great breakfast.
JOHN
於 2024 年 10 月住了 2 晚
4/10 欠佳
David
2024年10月20日
不滿:職員與服務
David
於 2024 年 10 月住了 3 晚
10/10 優異
Robert
伴侶同遊
2024年10月16日
讚好:整潔度、職員與服務和住宿狀況
Overall excellent experience and would highly recommend a stay in BEAR country.