First of all there is no elevator, and for an older injured person, carrying a huge suitcase up 2 flights of stairs wasn't easy. When we asked about an elevator, front desk looked at us like we had 4 heads, and didn't even offer to help with the bags (two old ladies checking in). There was a ring around the tub of black, and when I took my shoes off to get ready for bed, they got covered in long hair, which I do not have. needed the place to sleep for the night, would never return, would never recommend. The automated text message was the nicest thing about this place. Robot for the win.