One would think, customer service delivery should be a standard when staying at a hotel as it is a service industry. It is a top expectation that is a decision that makes a consumer/ customer come again. There was no customer service at this hotel. The evening employee had no level of customer service delivery. He was so unwelcoming, demeaning and unfriendly. Poorly done, and unremarkable unforgettable. It is sad to see that kindness and a smile makes such a difference but this employee could not find it in his bone to deliver on this!
Brandy
2025 年 1 月入住 1 晚
6/10 一般
Jodi,Aberdeen
与家人出行
2025 年 1 月 20 日
满意:员工和服务,清洁度
The hotel is right next to the highway, restaurant next to the hotel but it was closed when I was there. There is a free breakfast, but it was the most basic one on our road trip. Beds were comfortable. No hair conditioner in room. The parking lot was completely covered in ice and there was no attempt to make a safe path from the cars to the entrance. If you just want a convenient, basic hotel this would do. If you're hoping for a nicer experience, I'd keep looking.
Jodi
2025 年 1 月入住 1 晚
10/10 超赞
Shanda Lynn
2025 年 1 月 19 日
The staff was amazing
Shanda Lynn
2025 年 1 月入住 2 晚
8/10 还可以
Lindsay
2025 年 1 月 19 日
满意:清洁度
Snow removal in parking lot terrible. Tv didn’t work right. Guy at from desk kind of short attitude
Lindsay
2025 年 1 月入住 2 晚
8/10 还可以
Nancy
与配偶出行, 商务旅客
2025 年 1 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean, tucked away, great pricing
Nancy
2025 年 1 月入住 1 晚
10/10 超赞
Christine,Kakabeka Falls
与配偶出行
2025 年 1 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean… quiet… comfy bed… nice pool and hot tub
Christine
2025 年 1 月入住 1 晚
4/10 很差
Kristine
团体旅客, 商务旅客
2024 年 11 月 25 日
不满意:员工和服务、服务设施、住宿条件和设施
The front desk person was extremely rude. We asked about food in the area and we were only told about the pizza place. The man behind the desk was rude, short, and extremely snarky.
Kristine
2024 年 11 月入住 1 晚
10/10 超赞
Stephen
2024 年 10 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Stephen
2024 年 10 月入住 2 晚
10/10 超赞
Stephen
2024 年 10 月 7 日
满意:清洁度、服务设施、住宿条件和设施
The Hesston location was very clean and the room was up-to-date. I did have an issue with the TV remote that the staff quickly corrected with new batteries.
Stephen
2024 年 10 月入住 2 晚
10/10 超赞
E David
商务旅客
2024 年 5 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice place
They are now serving a hot breakfast
E David
2024 年 5 月入住 2 晚
8/10 还可以
Sharon
与家人出行
2024 年 4 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hesston Kansas ..
The lobby was very welcoming and warm. The desk clerks were very nice and helpful.
The rooms were very clean easy access would definitely go back again. We didn't get to use the pool but it looked wonderful. Very pleasant stay all in all.
Sharon
2024 年 4 月入住 2 晚
6/10 一般
Vickie
与家人出行
2024 年 2 月 20 日
满意:客房舒适度
Beds are great
The beds was great but the food for breakfast wasn't good, eggs were not done enough gravy was to thin, The desk cleark could be more friendly. the hot tub had kids in it and the water was so cloudy you couldnt see in the bottom of the hottub.gave some of us a rash. was over charged per my reservation by $10.00 dollars. They charged me for my Brother-in-laws reservation...
Vickie
2024 年 2 月入住 1 晚
8/10 还可以
Kelley,Houston
2024 年 2 月 19 日
满意:清洁度、员工和服务、服务设施
Worth the price. Older property but comfortable beds.
Kelley
2024 年 2 月入住 1 晚
10/10 超赞
Brent
与家人出行
2024 年 2 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property was very clean. The room was in great condition. We enjoyed the hot tub while it was 2degrees outside.
Brent
10/10 超赞
Julie
2024 年 2 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
Julie
2024 年 2 月入住 1 晚
4/10 很差
Donna
2024 年 1 月 23 日
满意:清洁度
不满意:员工和服务
Donna
2024 年 1 月入住 1 晚
10/10 超赞
Draper
2024 年 1 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Draper
2023 年 11 月入住 1 晚
10/10 超赞
Elbert
2024 年 1 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
clean facility, bathroom super clean. great water pressure and hot water in shower.
Elbert
2024 年 1 月入住 1 晚
8/10 还可以
Kjristi
与家人出行, 商务旅客
2024 年 1 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Older property, but clean, convenient and safe.
Kjristi
2023 年 12 月入住 1 晚
10/10 超赞
Lynn
2024 年 1 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable stay
Everything was very nice.Man who checked us in was very personable.Rooms are clean ,everything worked.Lobby is not heated as well as rooms so breakfast was very good but have to eat fast.Was a very cold day. Overall would do it again.