One would think, customer service delivery should be a standard when staying at a hotel as it is a service industry. It is a top expectation that is a decision that makes a consumer/ customer come again. There was no customer service at this hotel. The evening employee had no level of customer service delivery. He was so unwelcoming, demeaning and unfriendly. Poorly done, and unremarkable unforgettable. It is sad to see that kindness and a smile makes such a difference but this employee could not find it in his bone to deliver on this!
Brandy
於 2025 年 1 月住了 1 晚
6/10 一般
Jodi (Aberdeen)
家人同遊
2025 年 1 月 20 日
讚好:整潔度和職員與服務
The hotel is right next to the highway, restaurant next to the hotel but it was closed when I was there. There is a free breakfast, but it was the most basic one on our road trip. Beds were comfortable. No hair conditioner in room. The parking lot was completely covered in ice and there was no attempt to make a safe path from the cars to the entrance. If you just want a convenient, basic hotel this would do. If you're hoping for a nicer experience, I'd keep looking.
Jodi
於 2025 年 1 月住了 1 晚
10/10 優異
Shanda Lynn
2025 年 1 月 19 日
The staff was amazing
Shanda Lynn
於 2025 年 1 月住了 2 晚
8/10 不錯
Lindsay
2025 年 1 月 19 日
讚好:整潔度
Snow removal in parking lot terrible. Tv didn’t work right. Guy at from desk kind of short attitude
Lindsay
於 2025 年 1 月住了 2 晚
8/10 不錯
Nancy
伴侶同遊, 商務旅客
2025 年 1 月 17 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean, tucked away, great pricing
Nancy
於 2025 年 1 月住了 1 晚
10/10 優異
Christine (Kakabeka Falls)
伴侶同遊
2025 年 1 月 4 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean… quiet… comfy bed… nice pool and hot tub
Christine
於 2025 年 1 月住了 1 晚
4/10 欠佳
Kristine
商務旅客, 多人同遊
2024 年 11 月 25 日
不滿:職員與服務、設施服務和住宿狀況
The front desk person was extremely rude. We asked about food in the area and we were only told about the pizza place. The man behind the desk was rude, short, and extremely snarky.
Kristine
於 2024 年 11 月住了 1 晚
10/10 優異
Stephen
2024 年 10 月 8 日
讚好:整潔度、職員與服務和住宿狀況
Stephen
於 2024 年 10 月住了 2 晚
10/10 優異
Stephen
2024 年 10 月 7 日
讚好:整潔度、設施服務和住宿狀況
The Hesston location was very clean and the room was up-to-date. I did have an issue with the TV remote that the staff quickly corrected with new batteries.
Stephen
於 2024 年 10 月住了 2 晚
10/10 優異
E David
商務旅客
2024 年 5 月 10 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice place
They are now serving a hot breakfast
E David
於 2024 年 5 月住了 2 晚
8/10 不錯
Sharon
家人同遊
2024 年 4 月 6 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hesston Kansas ..
The lobby was very welcoming and warm. The desk clerks were very nice and helpful.
The rooms were very clean easy access would definitely go back again. We didn't get to use the pool but it looked wonderful. Very pleasant stay all in all.
Sharon
於 2024 年 4 月住了 2 晚
6/10 一般
Vickie
家人同遊
2024 年 2 月 20 日
讚好:客房舒適度
Beds are great
The beds was great but the food for breakfast wasn't good, eggs were not done enough gravy was to thin, The desk cleark could be more friendly. the hot tub had kids in it and the water was so cloudy you couldnt see in the bottom of the hottub.gave some of us a rash. was over charged per my reservation by $10.00 dollars. They charged me for my Brother-in-laws reservation...
Vickie
於 2024 年 2 月住了 1 晚
8/10 不錯
Kelley (Houston)
2024 年 2 月 19 日
讚好:整潔度、職員與服務和設施服務
Worth the price. Older property but comfortable beds.
Kelley
於 2024 年 2 月住了 1 晚
10/10 優異
Brent
家人同遊
2024 年 2 月 15 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Property was very clean. The room was in great condition. We enjoyed the hot tub while it was 2degrees outside.
Brent
10/10 優異
Julie
2024 年 2 月 14 日
讚好:整潔度、職員與服務和住宿狀況
Julie
於 2024 年 2 月住了 1 晚
4/10 欠佳
Donna
2024 年 1 月 23 日
讚好:整潔度
不滿:職員與服務
Donna
於 2024 年 1 月住了 1 晚
10/10 優異
Draper
2024 年 1 月 22 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Draper
於 2023 年 11 月住了 1 晚
10/10 優異
Elbert
2024 年 1 月 11 日
讚好:整潔度、職員與服務和住宿狀況
clean facility, bathroom super clean. great water pressure and hot water in shower.
Elbert
於 2024 年 1 月住了 1 晚
8/10 不錯
Kjristi
家人同遊, 商務旅客
2024 年 1 月 4 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Older property, but clean, convenient and safe.
Kjristi
於 2023 年 12 月住了 1 晚
10/10 優異
Lynn
2024 年 1 月 3 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable stay
Everything was very nice.Man who checked us in was very personable.Rooms are clean ,everything worked.Lobby is not heated as well as rooms so breakfast was very good but have to eat fast.Was a very cold day. Overall would do it again.