The staff was very very helpful and friendly. My traveling companion developed a medical emergency and they facilitated everything. My complaint is with Expedia it is very unusable in the UK I had to call home to get family to cancel reservations etc. etc. I would highly suggest you make The ability to contact you more more easily
georgiana
於 2024 年 10 月住了 1 晚
10/10 優異
Tiffany M
家人同遊
2024年10月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property is beautiful, the staff great and the restaurant amazing. Can’t wait to come back!
Tiffany M
於 2024 年 10 月住了 1 晚
10/10 優異
Bethany
伴侶同遊
2024年9月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great stay! The restaurant was great and such an interesting building.
Bethany
於 2024 年 9 月住了 2 晚
6/10 一般
Sharon
伴侶同遊
2024年9月24日
The rooms were tired looking but bathrooms renovated and nice. Afternoon and evening staff were great but morning staff rude. restaurant on site fabulous No parking and off site parking very hard to find and long walk with cases. I would not recommend staying there
Sharon
於 2024 年 9 月住了 1 晚
10/10 優異
Sarah
伴侶同遊
2024年9月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderfully located in this historic city
Sarah
於 2024 年 9 月住了 1 晚
10/10 優異
Nicky
2024年9月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
A little gem of a hotel. Narrow and steep staircases so probably not ideal for people with mobility issues but it really is beautiful. I stayed in room 4, small and pretty with the most amazing view of the cathedral. Central location, comfortable and clean and excellent value for money.
Nicky
於 2024 年 9 月住了 1 晚
10/10 優異
Janet
2024年8月23日
讚好:職員與服務、住宿狀況和客房舒適度
I heart Italy
Pretty pink room; stunning four poster; fab bedding; comfy bed; decent bathroom; super central location; quiet enough at night; cool decor. Only suggestions: glad for extra throw but it showed use by a dog and edges of room and around furniture bottoms needs cleaning. Otherwise very clean. FAB FOOD/RESTAURANT!!
Janet
於 2024 年 8 月住了 1 晚
8/10 不錯
John
2024年8月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Centrally located Hotel
Small but very smart and well furnished ensuit single room with excellent views across the Green to the Cathedral.
Very centrally situated.
John
於 2024 年 8 月住了 1 晚
10/10 優異
Sean
2024年7月31日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Sean
於 2024 年 7 月住了 1 晚
10/10 優異
George
2024年7月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wonderfully friendly staff. Great location just steps away from the cathedral.
George
於 2024 年 7 月住了 1 晚
10/10 優異
David
2024年7月3日
David
於 2024 年 6 月住了 2 晚
10/10 優異
adam
2024年7月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Opted for a double room and shower but decided to go for a bath and was shown a beautiful room in the tower and took it ! Staff were very helpful and the food was delicious and beautifully presented
adam
於 2024 年 7 月住了 1 晚
8/10 不錯
C
2024年6月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ancient Gatehouse Hotel
We stayed in Wells to visit friends, the room was comfortable but small due to the age of the property that is understandable. The view from the room was superb
C
於 2024 年 6 月住了 2 晚
10/10 優異
Valerie
2024年6月12日
讚好:住宿狀況
Character property
Character property, loved the antique 4 poster bed. So comfy. En-suite very clean with good products. We dined in the restaurant in the evening and meal was excellent and so was breakfast. Staff really friendly and helpful.
Valerie
於 2024 年 5 月住了 1 晚
10/10 優異
Chantal
2024年6月12日
Chantal
於 2024 年 6 月住了 1 晚
10/10 優異
Chantal
2024年6月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Chantal
於 2024 年 6 月住了 1 晚
10/10 優異
John
2024年6月9日
John
於 2024 年 6 月住了 1 晚
10/10 優異
Sylvie
2024年6月4日
讚好:整潔度和職員與服務
My bedroom was facing the cathedral, magnifique avec le coucher du soleil
Sylvie
於 2024 年 6 月住了 1 晚
10/10 優異
Sarah
伴侶同遊
2024年5月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
What an absolute stunning property, Unique and Ancient, Clean and quiet great position for all Wells has to offer
Sarah
於 2024 年 5 月住了 1 晚
8/10 不錯
Robert
2024年5月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Room with a View
Fantastic location with our room having a clear view of the wonderful Wells cathedral.
Robert
於 2024 年 5 月住了 3 晚
10/10 優異
nancy
2024年5月15日
nancy
於 2024 年 4 月住了 3 晚
10/10 優異
Timothy
2024年4月20日
Timothy
於 2024 年 4 月住了 1 晚
10/10 優異
Graeme
2024年4月18日
讚好:整潔度、設施服務和住宿狀況
When I went to check in the person behind the counter told me I did not have a reservation. This then began a series of events that caused significant stress. My phone was out of power as was my lap top. I took my lap top to a neighboring hotel where I was able to see I DID have a reservation. That person was not there when I returned but check in was fine. When I eventually saw the person in question he said I must have made the reservation that day with no apology