There is NO IN ROOM SERVICE UNLESS YOU STAY 5 or more days. For $140.00 dollars a night I at least expected in room service. If you need fresh towels you have to go to the front desk. We will not stay there again. The workers at the front desk were very nice and did a good job.
Robert
於 2024 年 9 月住了 2 晚
10/10 優異
brent
商務旅客
2024年9月23日
讚好:整潔度和設施服務
Very nice upscale type hotel
brent
於 2024 年 9 月住了 3 晚
10/10 優異
Karl
2024年9月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The located and room amenties were great! Staff was frie dly and helpful.
Karl
於 2024 年 9 月住了 2 晚
10/10 優異
Sherrie (SPRINGVILLE)
2024年9月12日
讚好:整潔度、職員與服務和住宿狀況
Sherrie
於 2024 年 9 月住了 1 晚
10/10 優異
Ismet (San Lorenzo)
2024年8月31日
讚好:整潔度
Ismet
於 2024 年 8 月住了 2 晚
8/10 不錯
Brad
2024年8月21日
讚好:整潔度、職員與服務和住宿狀況
.
Brad
於 2024 年 8 月住了 4 晚
10/10 優異
Enes
家人同遊, 多人同遊
2024年8月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything around
Enes
於 2024 年 8 月住了 3 晚
6/10 一般
ARNEL
家人同遊
2024年8月18日
不滿:住宿狀況
Plumbing is horrible all around
ARNEL
於 2024 年 8 月住了 2 晚
10/10 優異
Adnan
2024年8月18日
讚好:整潔度、職員與服務和住宿狀況
Adnan
於 2024 年 8 月住了 2 晚
10/10 優異
Jasmina
2024年8月18日
讚好:整潔度、職員與服務和住宿狀況
N/A
Jasmina
於 2024 年 8 月住了 2 晚
6/10 一般
Kayla
家人同遊, 親子同遊, 伴侶同遊
2024年8月9日
不滿:設施服務
I really wanted to love the hotel because our trip to Waterloo itself was amazing. However, the negatives kept piling up. Unfortunately they don't have cribs which was a negative but not something we couldn't figure out. Secondly, they made a note of it being my mother in law's 70th birthday and said they would do something to celebrate - which was definitely unexpected but nice! However they must've forgotten because nothing was done when we got there. Then, our room had a bathroom door that was uneven and we were unable to close it. The lack of privacy was kind of frustrating. There were a couple positives including the location and parking.
All I'm all, I highly suggest visiting the Waterloo area as we had a blast, but I would maybe try to visit a different hotel option.
Kayla
於 2024 年 8 月住了 2 晚
10/10 優異
Deborah
2024年8月6日
Deborah
於 2024 年 8 月住了 1 晚
10/10 優異
Mary
2024年8月5日
讚好:整潔度、職員與服務和住宿狀況
Mary
於 2024 年 8 月住了 3 晚
8/10 不錯
Marco
伴侶同遊
2024年7月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice and modern furniture and amenities. The complimentary breakfast was delicious and had a vadiety of different options. However our room was a little lacking in terms of extras like a chair or a freezer. But overall a wonderful experience.
Marco
於 2024 年 7 月住了 3 晚
10/10 優異
真實旅客
家人同遊
2024年7月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great space!
The suites here are wonderful. We have stayed several times. There is a door between the bedroom and living room/kitchen. Nice size living/kitchen space. The skywalk between the hotel and parking garage is very hot and the carpet is very dirty, but that is not hotel space and you don't have to go that way to the garage. Kids thought it was funny. The hotel validates parking and you can go in/out of the garage. Hotel is very clean and nice staff. Pool and workout spaces are great. There is a ton of space around the pool to relax in. Fun restaurants in walking distance. So spacious!
真實旅客
於 2024 年 7 月住了 1 晚
10/10 優異
Brian
家人同遊
2024年7月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Had a one night stay at this hotel. The hotel staff were friendly upon arrival. We had a party of 13. Check in was efficient. One room had a noisy air conditioner fan. They were immediately given another room. Breakfast was well stocked and all we needed. Overall a good stay.
Brian
於 2024 年 7 月住了 1 晚
6/10 一般
Sarah
2024年7月17日
不滿:職員與服務
I had to wait over 20 minutes until someone came to the desk to check me in. Remarkably understaffed. There should be more than 1 person there.
Sarah
於 2024 年 7 月住了 1 晚
10/10 優異
Petrouchka
2024年7月12日
Petrouchka
於 2024 年 6 月住了 2 晚
10/10 優異
Casey
2024年7月9日
Casey
於 2024 年 7 月住了 1 晚
8/10 不錯
Andrew
2024年7月1日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice room for overnight
Nice lobby, large clean room with vinyl plank floors which was very clean. Charging stations in the nightstands were great. The outside traffic was noisy at night. Train was also close & quite noisy. Didn't like the tiny check in parking area. Not a fan of having to park in a garage across the street either.
Andrew
於 2024 年 6 月住了 1 晚
10/10 優異
Matt
家人同遊
2024年6月30日
讚好:整潔度、職員與服務和客房舒適度
Best Western
Nice clean room, new furnishings, comfortable bed. Pool area was unique and nice. Breakfast area clean and well stocked.