Lovely hotel with extremely attentive and helpful staff. Facilities were great. Food menu in the restaurant was a little limited so we got a taxi into Warwick the second night.
Roisin
於 2024 年 11 月住了 2 晚
2/10 很差
Nitika
2024年11月16日
Nitika
於 2024 年 10 月住了 1 晚
8/10 不錯
josephine
家人同遊
2024年11月6日
讚好:整潔度、職員與服務和設施服務
we booked the fireworks night which was great but the hotel on booking the accommodation did not explain very well ,as we understood the outside catering was not included and the food on sale from the hotel was very very poor.
I feel there should have been a a small choice of bar food for those of us that did not want their evening meal in a bun .Im sure there was enough staff in the kitchen to do that as the out side food was not good .
josephine
於 2024 年 10 月住了 1 晚
8/10 不錯
Pippa
伴侶同遊
2024年10月31日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Consistent standards and friendly staff. Food good, leisure facilities excellent. Both golf courses are a pleasure to play on. Lots of parking and lovely area. One small negative for us although it doesn’t stop us visiting frequently are the beds are rather hard for our liking.
Pippa
於 2024 年 10 月住了 1 晚
6/10 一般
John
2024年10月24日
The hotel did not live up to its expectations, we were expecting a country type hotel with comfortable sofas and a good restaurant area . The breakfast was of a poor standard for the price we paid and could have been much better.
The big plus at breakfast was the very helpful person called Chris Day who was polite , helpful and nothing was to much to ask , he is a credit to your hotel.
John
於 2024 年 10 月住了 2 晚
8/10 不錯
David
2024年10月21日
讚好:整潔度和職員與服務
The restaurant staff on Sunday evening, athough very personable seemed to lack organisation.
David
於 2024 年 10 月住了 1 晚
4/10 欠佳
Nikki
2024年10月20日
Unfortunately the WiFi did not work in our room for the duration of our stay. Nor was there any mobile signal.
Busy with members of the public using leisure facilities. Lots of young children so not a relaxing stay
We also paid for breakfast but weren’t told about breakfast hours when we checked in so we missed it
Asked for a refund and was told no. Very you g inexperienced front of house staff Could’ve benefitted from a more senior member of staff to deliver some customer service when things weren’t right rather than a shrug of shoulders
All in all a disappointing stay and wouldn’t rebook here
Nikki
於 2024 年 10 月住了 1 晚
10/10 優異
Penny
家人同遊
2024年10月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent brief stay. Lovely facilities and breakfast. Very friendly staff. We will be back
Penny
於 2024 年 10 月住了 1 晚
10/10 優異
david
商務旅客
2024年10月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very professional and clean hotel with many facilities on site highly recommended
david
於 2024 年 10 月住了 1 晚
10/10 優異
Rebecca
2024年9月29日
讚好:整潔度、職員與服務和住宿狀況
A lovely stay at the hotel. Particular mention to the staff at check in and breakfast team - helpful & friendly.
Rebecca
於 2024 年 9 月住了 1 晚
10/10 優異
Rebecca
2024年9月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely welcome and super customer service. Thank you to Sam who checked me in and found me a quiet room as requested. Lovely Laura was so friendly and ensured I enjoyed my stay as well as Tristan in the pool and spa area who was so engaging and interesting as well as bring interested in guests. Great experience, thank you
Rebecca
於 2024 年 9 月住了 2 晚
2/10 很差
Shelley
2024年9月27日
Shelley
於 2024 年 9 月住了 1 晚
10/10 優異
Simon
2024年9月26日
讚好:整潔度和住宿狀況
Simon
於 2024 年 9 月住了 2 晚
8/10 不錯
Lindsay
商務旅客
2024年9月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This place deserves 5 stars but the wifi in the room sadly let it down, I was told it can be unstable and that the best place to access was in reception which is not really ideal. Everything else was fantastic, the facilities were top class loved my swim, jacuzzi, sauna and steam. The room was spotless and elegantly decorated and the breakfast was delicious. Plenty of parking en site. Grounds look lovely but haven't explored.
Lindsay
於 2024 年 9 月住了 1 晚
10/10 優異
Neena
2024年9月22日
Neena
於 2024 年 8 月住了 2 晚
10/10 優異
Lucy
伴侶同遊
2024年9月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Had a lovely 2 night stay at the hotel. Facilities are great with good sized swimming pool as well as 2 childrens pools and seperate spa area with heated pool, sauna and steamroom. Also 2 bars as well as restaurants. Access to several golf courses. Room was lovely. Spacious and well equipped. Plenty free parking on site and easy enough to get a taxi into centre of warwick which took about 10mins. Nice quiet area and staff all very accomodating.
Lucy
於 2024 年 9 月住了 2 晚
8/10 不錯
Jordan
2024年9月9日
讚好:整潔度、職員與服務和住宿狀況
Jordan
於 2024 年 9 月住了 1 晚
10/10 優異
Pippa
2024年9月6日
讚好:整潔度和住宿狀況
Pippa
於 2024 年 8 月住了 1 晚
10/10 優異
John
家人同遊
2024年8月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
John
於 2024 年 8 月住了 2 晚
10/10 優異
Kiyeong
家人同遊
2024年8月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
All the staff at the hotel were friendly. This was the best part.
Of course, the room was great, and the golf course was fantastic.
I'm planning to visit again soon.
Kiyeong
於 2024 年 8 月住了 1 晚
10/10 優異
David
2024年8月18日
David
於 2024 年 8 月住了 1 晚
2/10 很差
Sarah
2024年8月18日
Sarah
於 2024 年 8 月住了 1 晚
10/10 優異
Warren
2024年8月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lovely stay would recommend
Lovely hotel area, spacious gym/pool, lovely quality throughout. Helpful member of staff on reception, Becky. My first stay in this particular hotel, wanted an escape. Considering what appeared to be a pretty constant flow of people it was so quiet. Felt like you were the only one there. I will be honest, I can understand peoples comments about hard mattresses, some prefer softer, myself i prefer very firm mattresses so for me it was ideal. For support I can understand why this is the case especially after a tough workout.