Could not reach the front desk for needed towels and clogged toilet. Had to walk down to front desk. Front desk not super helpful with the toilet request. She asked me to track down housekeeping when I saw them (this is after I couldn't reach them using room phone, and personal cell, and had to walk down 3 flights of stairs to make the request). Seems like front desk was short handed and unable to offer quality customer service. Housekeeping was very friendly and happy to assist. Room cleanliness ok. Hair on floor and in shower (yuck). Dirty wall next to bed where kids had put dirty feet while laying in the bed. Corners of room and bathroom dusty/hairy. Looks like they do bare minimum clean in between guests, not a thorough cleaning job of room or bathroom. Housekeeping only brought two towels into room each day, even though we book as room with 4 people. Had to track down more towels multiple times. It was an ok stay, nothing horrible, but nothing exceptional.