I liked the Hotel quite a lot, but there were some nagging issues that prevent five stars. The room and bathroom was nice and had a good and interesting feel. The food and service at Song Bird and at Red Herring were both superb and we enjoyed them both very much. The parking was odd, we asked the housekeeping for a room refresh but that didn't happen. They were asked by a manager the next day and did bring fresh towels (but left the dead crickets on the floors of the room and bathroom, and the elevators didn't work which was an issue for me and my arthritic hip. I kind of expected better customer service on the hotel side - as we received on the food service side - from a boutique and rather (especially for the area) spendy hotel.
scott
於 2024 年 10 月住了 3 晚
10/10 優異
Marlisa
伴侶同遊
2024年10月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very unique hotel with helpful staff and a cool atmosphere. Perfect location for anything you're planning on doing in Waco. I will definitely come back the next time I'm in Waco.
Marlisa
於 2024 年 10 月住了 1 晚
6/10 一般
Lisa
家人同遊, 多人同遊
2024年9月30日
讚好:整潔度和職員與服務
不滿:住宿狀況
Beautiful property. Funky and eclectic. Amazing roof top bar with view.
Didn’t like the fact that we were on the forth floor and the elevator did not work. Lots of steps for a newly knee replacement and hip replacement family to have to endure. I wish the staff had told us weeks before and we would have cancelled or at least gotten first floor reservations which were not offered. Only place to get bottled water was from a store. Not offered in room or at doughnut restaurant in hotel. Water was offered on 3rd floor, once again stairs to climb and descend and it was on tap. Hair dry offered did not get hot or even warm in our room. Cricket infestation in town during this time of year so spraying was taking place everywhere which made for horrible breathing conditions. Then constant visitors coming in off the streets due to the roof top bar. Some would venture into your 4th floor Hallway due to not having to have a key to get on that floor yet had to have a key to get into 3 rd floor hallway for water. Make that make sense!!
Lisa
於 2024 年 9 月住了 3 晚
10/10 優異
Michael
家人同遊
2024年9月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Really enjoyed the entire experience. It is definitely a self-serve hotel, but well thought out and executed. The Red Herring is a must. Food was incredible. Best meal I've eaten in Waco.
Michael
於 2024 年 9 月住了 2 晚
10/10 優異
Kendall
親子同遊
2024年9月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Restaurant in the hotel was outstanding. Rooms were cute and comfy. I’d return for the restaurant for sure!
Kendall
於 2024 年 7 月住了 1 晚
10/10 優異
Amie
2024年8月23日
讚好:整潔度、職員與服務和住宿狀況
Absolutely beautiful!!! Amazing staff, they go above and beyond! Definitely coming back
Amie
於 2024 年 8 月住了 1 晚
2/10 很差
Joshua
伴侶同遊
2024年8月19日
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
According to the pictures for our 14th anniversary I chose the best room they had available and upon arriving we did not get the room we chose. It was explained to us that those 2 rooms of the like were already booked and we were automaticaly given a leftover option that we did not choose. Im only giving it 2 stars because the hostess Courtney was beyond helpful and gave us a discounted rate for the room but it was not about the money it was more about the experience. We live close by and could have chosen to go out of town or chosen a better hotel with better amenities in our opinion but we chose the Herringbone specificaly for the experience and did not get what we wanted..On top of that the room did not cool very well we had the AC as low as we could get it and were still miserably hot. It may be due to the container style of the hotel having poor insulation but it was not good. The temperature stayed in the mid 70's which may be fine for some people but I run hot and could not stop sweating made me feel like i woke up irritable and dehydrated. We tried to make the best of the situation considering it was our 14 year anniversary but we will never return.
Joshua
於 2024 年 8 月住了 1 晚
10/10 優異
Brenda
家人同遊
2024年8月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Brenda
於 2024 年 8 月住了 1 晚
8/10 不錯
Kirsten
2024年7月31日
讚好:整潔度、職員與服務和住宿狀況
Kirsten
於 2024 年 7 月住了 1 晚
10/10 優異
Leah
2024年7月31日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Loved everything except the room felt humid.
Leah
於 2024 年 7 月住了 1 晚
2/10 很差
Amber
2024年7月30日
Amber
於 2024 年 7 月住了 1 晚
10/10 優異
真實旅客
2024年7月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2024 年 7 月住了 1 晚
8/10 不錯
Jack
2024年7月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Jack
於 2024 年 7 月住了 1 晚
10/10 優異
Cynthia
2024年7月16日
Cynthia
於 2024 年 7 月住了 1 晚
10/10 優異
Jennifer
家人同遊
2024年7月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Art Deco Stunner
Beautifully Art Deco, modern shipping container hotel. Our stay was excellent, well worth the money if you're looking for somewhere hip to stay. Right across from the Magnolia Silos, and steps away from the Dr. Pepper museum, with a rooftop bar perfect for sunset drinks. We also ate at the new restaurant, Red Herring and the service and food were phenomenal. Excellent stay.
Jennifer
於 2024 年 7 月住了 1 晚
10/10 優異
Tristan
2024年7月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great place!
Great place to stay! Clean and very nice. Very helpful staff who helped us with a car situation by providing storage for our luggage while our car was being worked on. Definitely recommend and will hopefully be back again in the future.
Tristan
於 2024 年 7 月住了 1 晚
10/10 優異
Terri (Fort Worth)
伴侶同遊
2024年7月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Really cool boutique hotel in a great location downtown. Blocks from silos, Dr Pepper museum, restaurants and bars all very walkable even in July heat. Loved the decor and the bath products are luxurious. No coffee maker in room was my only ding on this place.
Terri
於 2024 年 7 月住了 1 晚
10/10 優異
Megan
2024年7月10日
讚好:整潔度、職員與服務和住宿狀況
Megan
於 2024 年 7 月住了 2 晚
10/10 優異
Amy (Fairfield)
伴侶同遊
2024年7月2日
讚好:整潔度、職員與服務和住宿狀況
The property is so elegant and industrial..I will be staying here again! Everyone was very helpful and friendly. The 1st floor restaurant was Mediterranean/Greek and was a neat experience to try.
Amy
於 2024 年 7 月住了 1 晚
10/10 優異
Leland
伴侶同遊
2024年6月29日
讚好:整潔度、設施服務和住宿狀況
Nice place
Leland
於 2024 年 6 月住了 1 晚
10/10 優異
Juan
家人同遊
2024年6月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a great time. Room was beautiful.
Juan
於 2024 年 6 月住了 1 晚
10/10 優異
Erica
家人同遊
2024年6月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Short comfortable stay
Family of 3 enjoyed our stay. Location was great. Room was comfortable and wonderfully decorated. Customer service was friendly and informative. Train horn only woke myself, that was the only con about our stay. We’d like to visit again.