Property need update, bathroom door not working dirty and bathroom is very small. If you are looking just for place to sleep it great, but don’t expect anything more. Break is very limited, only few dishes and they don’t keep the foods warm.
Bee
於 2024 年 5 月住了 1 晚
8/10 不錯
Lasse
2023年12月18日
Lasse
於 2023 年 12 月住了 2 晚
6/10 一般
SEUNG
家人同遊
2023年9月23日
不滿:住宿狀況
SEUNG
於 2023 年 9 月住了 2 晚
10/10 優異
Shannon
2022年8月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful property with a clean modern room. The staff was exceptionally helpful, professional and kind. Breakfast is made to order and excellent. Walking distance to shops, restaurants and some of the city tourist spots. There are always tuktuks parked right out front for the more distant spots. Highly recommend, this is a great location!
Shannon
於 2022 年 8 月住了 4 晚
8/10 不錯
Dustin
2020年8月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Dustin
於 2020 年 8 月住了 1 晚
8/10 不錯
真實旅客
2020年1月26日
讚好:整潔度和職員與服務
真實旅客
於 2020 年 1 月住了 1 晚
4/10 欠佳
Benny
2019年9月1日
不滿:整潔度、住宿狀況和客房舒適度
Poor 1 week stay
The hotel have seen its better day. furniture aged and first room allocated have heavy cigarette smell, hard bed and very poor TV reception. I was updated to a bigger room but which is better but furniture are old. No toiletries provided and water puddle in the room which cannot find the source. Regular pungent smell occasionally appear, usually at night.
Benny
於 2019 年 8 月住了 6 晚
6/10 一般
Andri
家人同遊
2019年1月5日
讚好:整潔度和職員與服務
The staff were excellent although some were limited in english. Had a problem upon checking. The room size was not the same as in the website. 20 m2 was more likely instead of 30 m2 as in the website of deluxe corner room. I don't think it was deliberate.
Hotel location is good and within 10 minute walk from night market and presidential palace.
The sewage system was not good. Probably the area as a whole. The bedroom, especially the bathroom, did not smell good.
We thank the property for sending us to the airport for free.
Andri
於 2018 年 12 月住了 3 晚
10/10 優異
Satend
2019年1月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel - room servives need little improvemen
Stay was good. The room service could improve a little. Manager was great - really looked after us.
Satend
於 2018 年 12 月住了 4 晚
8/10 不錯
真實旅客
2018年10月29日
讚好:整潔度、職員與服務和客房舒適度
조식이 괜찬아요~
밤12시에 도착했는데, 숙박업소 실수인지..방이 없다고 바로 길건너의 비슷한 규목의 호텔에서 묵게 되었지만, 직원의 너무 미안해 하는 표현과 친절한 대응에 불편없이 지냈어요.
가격 대비로는 만족스러운 숙소였어요.
真實旅客
於 2018 年 10 月住了 1 晚
6/10 一般
edgardo
2018年9月21日
不滿:整潔度、職員與服務和住宿狀況
Un hotel descuidado
Un hotel muy descuidado con un servicio igual de descuidado.
Le falta renovación.
Functional, placed in a good location to the night market, and Mekong promenade. The staff were friendly and place was clean. Not the most comfortable, and you could smell the smoking from the terrace. Hotel reception is oddly placed back from the restaurant you need to walk through.
Grace
於 2018 年 6 月住了 3 晚
10/10 優異
Wong
2018年4月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
I will be back
Friendly staff and hotel locate at city centre. Leave early morning at 5.30am, they prepare breakfast for us to take away. :)
Wong
8/10 不錯
Yves
2018年3月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent séjour à l’hôtel New Usouk Boutique
Hôtel propre et confortable. Très bon petit déjeuner. Quartier agréable et tout près du centre.
Ok phong hơi củ máy lạnh hoạt động k tốt nên tối ngủ bị thức giấc đo mo hôi mặc dù mở 18 độ
真實旅客
於 2018 年 2 月住了 1 晚
10/10 優異
Toru
2018年2月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
ホテルの前に、新設されたAirportBusのバス停7番がありとても便利。
Toru
4/10 欠佳
khamsouk (Sydney, Australia)
2018年2月16日
不滿:整潔度和住宿狀況
Walkable to CBD, monuments icons and eateries.
Did not visiting Vientiane for a while. Materially it has been improved but conditionally not to the Vientianeses. Sanitaries are as bad as ten years ago or more maybe.
Vientiane CBD is such a small compact and lovely area, Hoping someone will peel the eyes and see the dust. Until then Vientiane will look sad and gloomy....
To add on small comments to improve the hotel:
For the Hoel the bathroom is unacceptable, no-one would like to walk on wet floor. it needs to be refurbished. Fake green lawns at the front of hotel should be replaced by appropriate tiles. Colours of the hotel should be changed to be different from others.
Sorry cannot recommend to no-one for the hotel in this conditions and for this price. Competitors are just around the corners. Hope these comments are helpful and for the better....
khamsouk
於 2018 年 2 月住了 12 晚
8/10 不錯
Michael
2018年2月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
One side of the hotel is subject to noise from the bar/nightclub next door. Staff was great, as was the location
Michael
於 2018 年 1 月住了 2 晚
10/10 優異
Jessie
2018年1月31日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
lovely little hotel. Jacuzzi worked a treat and hotel was clean and in a good location. There were no western breakfast options the bed was a bit hard, but that was to be expected. Good value for money
Jessie
於 2018 年 1 月住了 2 晚
8/10 不錯
真實旅客
2018年1月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good place to stay within the city
A nice and relaxed place to stay within the vicinity of the city. it will be better if the rates of the in-house facilities so that it will be more affordable.
真實旅客
於 2018 年 1 月住了 2 晚
10/10 優異
Richard (Japan)
2018年1月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Best value hotel in Vientiane
Usouk hotel, is the best value hotel in Vientiane. During my 2 week holiday - we stayed at much more expensives hotels than Usouk - but we were disappointed in the service and general condition of the hotels and felt they misrepresented themselves with pictures online and reality completely different.
Usouk isn't pretending to be anything fake, it's a clean, mid-range hotel, with excellent facilities and amazing service. We stayed at the spa suite - which was fantastic and well-worth the extra IMO.
William (the hotel manager) was very professional and friendly. Picked us up from the airport (as he promised) drove us back to the airport - and even allowed us a late check-out (free of charge).
I can honestly recommend anyone wishing to enjoy their stay in Vientiane - to stay at Usouk hotel. You won't be disappointed. It's the best value hotel in Vientiane - we will be staying again soon.
Thanks Khun William!