This place has a unique check-in process it needs a little work. What was missing was door code to enter the building. Without the code it is impossible to checkin.
I text, and called called the number provided and the calls went to voice mail. No reply to the text. I ended taking another room the night of arrival. The next morning I was able to enter the building and the housekeeping staff helped me contact the virtual checkin assistant.
Tge night before, when I made my payment online I was directed to a checkin portal but the password required was not provided. Also at checkin the door code provided was wrong the housekeeper assisted me with proper room code.
Although it was advertised as a suite for a very reasonable
price the kitchenette was poorly stocked. There was a remote for a TV but no TV.
The location was good, and if I could have checked in the first night the price would have been very reasonable.
anthony
於 2022 年 11 月住了 3 晚
2/10 很差
Ramin
2022年9月18日
不滿:整潔度、設施服務和住宿狀況
The room was dirty and equipment those has been listed in Expedia was not in the room.Like dish washer or TV
Ramin
於 2022 年 9 月住了 2 晚
2/10 很差
Avinash
家人同遊
2022年7月31日
不滿:客房舒適度
Bad customer service experience
The customer service was pathetic, They do not respond to your request and neither call you back.
The thing mentioned on the website are not available in the apartment like AC, Dishwasher tablets
Avinash
於 2022 年 7 月住了 2 晚
2/10 很差
Bernhard
多人同遊
2022年7月31日
不滿:整潔度、設施服務和住宿狀況
Nicht Buchen, do Not Boooking!
Sehr schlechte Kommunikation, das Appartement war extrem schlecht gereinigt.
Bad überall Schimmel
Auf der Terrasse fehlte einfach Mal ein paar Quadratmeter Holzdielen.
Elektrokabel hingen einfach ohne Isolierung in der Gegend.
Keine Cafemaschine, Zuwenig Gläser Tassen usw.
Kein besen um Mal kurz zu kehren.
Einfach nichts vorhanden.
Kaution wird vielleicht nach 5 bis 10 Tagen zurück gezahlt.
Positiv: tolle Matratzen
Bernhard
於 2022 年 7 月住了 8 晚
4/10 欠佳
Prabodh
家人同遊
2022年6月30日
不滿:住宿狀況
Very bad or no communications from property management - they never answer their phone or any email you send to them
Prabodh
於 2022 年 6 月住了 3 晚
8/10 不錯
真實旅客
2022年5月15日
讚好:整潔度和客房舒適度
Very well system, for a simple stay is good.
It's near to the train station, simple and good for family and group or solo travelers. I like the check-in system, even i make a last-minute booking. System easily get my booking immediately.
真實旅客
於 2022 年 5 月住了 1 晚
6/10 一般
Kyuhyung
多人同遊
2020年8月24日
Just a normal modified apartment
Just a normal room to stay which is not exactly same as pictures via hotels.com
Parking is not free as shown on the site. So we parked a car in front of the apartment in weekend.
There is an entrance to check in next to a door for accommodation. You can checkin in on a screen with a phone calling from a staff.
Kyuhyung
於 2020 年 8 月住了 1 晚
4/10 欠佳
真實旅客
伴侶同遊
2020年7月5日
不滿:設施服務
Für alles muss extra bezahlt werden, Klimaanlage, Fernseher, Check-in, usw. Keiner der Angestellten spricht Deutsch, nur schlechtes Englisch.
真實旅客
於 2020 年 6 月住了 3 晚
8/10 不錯
Andrei
2020年6月20日
Andrei
於 2020 年 6 月住了 4 晚
6/10 一般
真實旅客
2020年3月13日
不滿:職員與服務
mediocre
They said they had laundry on the booking, got there and they did not. The nearest laundromat was far away and cost much too much. Instead the nice folks at A&O Hostel let me do my laundry there for a good rate.
真實旅客
於 2020 年 3 月住了 2 晚
2/10 很差
Erin
家人同遊
2020年1月9日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
had to find other accommodation
Arrived at the airport in Vienna after midnight, and we had phoned to let them know we would be arriving after midnight. Once we arrived at the apartment, no one was there.
- needless to say we had to find other accommodation upon arrival.
Erin
於 2020 年 1 月住了 1 晚
4/10 欠佳
Miguel
2019年9月18日
不滿:職員與服務、住宿狀況和客房舒適度
Miguel
於 2019 年 9 月住了 3 晚
4/10 欠佳
Sabine
2019年6月28日
不滿:整潔度、住宿狀況和客房舒適度
Nur im Äußersten Notfall
Doppelbett aber nur 1 Nachttischlampe
Fernseher funktioniert nicht
Tür kompliziert öffnen zu öffnen , von außen schließen dafür war ich zu schwach
Angebot mit Preis 65 , abgebucht +Kaution 30, wann bekomme ich die retour?
Klimaanlage extra 10 Euro in bar, sie zieht genau zum Kopf
Kein Geschirrspüler
Geschirr schmutzig Gläser innen braun
Duschvorhang
Armatur Dusche Kalkspritzer von mehreren Vorgängern
Keine Lampe beim Spiegel nur Kabel
Insgesamt schmuddelig
Sabine
於 2019 年 6 月住了 1 晚
4/10 欠佳
真實旅客
2019年5月27日
讚好:整潔度
不滿:職員與服務
Deposit and cleaning fee is charged illegaly.
Problem with the hotel - charge a deposit and cleaning fee that is not mentioned in the booking agreement.
The hotel will not refund the the cleaning fee. Room was left fully OK. A legal procedure is on the way when no positive reapons is coming - very sad about this..
真實旅客
於 2019 年 5 月住了 1 晚
8/10 不錯
真實旅客
2019年5月22日
讚好:整潔度、設施服務和住宿狀況
エントランスキーとルームキーのラベルをつけてほしい。
真實旅客
於 2019 年 5 月住了 1 晚
8/10 不錯
Ahmed
2019年4月4日
讚好:整潔度、職員與服務和住宿狀況
Ahmed Jaweed
The heater was on at night was so warm not sleep good Baucus the only to open the door in to the street in its not good idea for the safety
Ahmed
於 2019 年 4 月住了 1 晚
6/10 一般
Klara
2019年2月26日
讚好:整潔度和客房舒適度
不滿:住宿狀況
Klara
於 2019 年 2 月住了 1 晚
2/10 很差
真實旅客
2019年2月20日
讚好:住宿狀況
不滿:整潔度、職員與服務和客房舒適度
Never more
very bad and poor communication, no e-mail communication at all, staff very unfriendly, cleaning charged extra 25 € despite of the fact the room were not clean - dust and hair everywhere
真實旅客
於 2019 年 2 月住了 1 晚
2/10 很差
Yeonghoan
2019年2月15日
不滿:整潔度、職員與服務和住宿狀況
Not recommended accommodation
I could not find the entrance to check in. I liked the hotel, but the bathroom smelled bad. I could not control the heating temperature and it was cold.
Yeonghoan
於 2019 年 2 月住了 1 晚
2/10 很差
Burkhard
2018年12月1日
不滿:整潔度、住宿狀況和客房舒適度
Burkhard
於 2018 年 11 月住了 4 晚
8/10 不錯
真實旅客
2018年8月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Overall very nice staff and Appartement. Doesn't fit one-nigh due to the slow check-in checkout process, the neeed to call local number to do it and finally the cleaning fee.
As for cleaning fee.... Unfair to place it under small letters. Plus... 20 euro is too much