The room was tiny which was smaller than claimed in Hotels.com. No water kettle for hot water. Need to go to bar begging for hot water. Weak buffet breakfast.
Kam Ming
8/10 不錯
真實旅客
2017年4月18日
讚好:住宿狀況
Great location
Great location
真實旅客
6/10 一般
真實旅客
2017年3月11日
不滿:職員與服務
Good location but poor service
Location was good but the bell boy kept asking for bigger tips ruin the experience. Security was also a concern. Our room was on ground floor with the only window facing back the corridor/courtyard. We were afraid to leave the window open at night despite the A/C wasn't working properly.
Great view of grand canal from our room. Friendly staff and convenient location.
Denis
於 2024 年 12 月住了 3 晚
10/10 優異
Thomas
2024年12月15日
Thomas
於 2024 年 12 月住了 2 晚
10/10 優異
Alvaro
2024年12月13日
Alvaro
於 2024 年 11 月住了 1 晚
10/10 優異
GERARDO
伴侶同遊
2024年12月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excelente
GERARDO
於 2024 年 11 月住了 3 晚
8/10 不錯
Binh
親子同遊
2024年12月10日
讚好:整潔度、職員與服務和住宿狀況
Shower too small for a large person. Elevator fit 2 persons. Everything else is good.
Binh
於 2024 年 12 月住了 2 晚
2/10 很差
Takizawa
親子同遊
2024年12月9日
不滿:整潔度、職員與服務、設施服務和住宿狀況
客室のエアコンが不調で修理をお願いしたが、修理に来てくれなかった
Takizawa
於 2024 年 12 月住了 2 晚
10/10 優異
Manjeeta
2024年12月8日
讚好:整潔度、職員與服務和住宿狀況
Great staff and convenient location right across the train station.
Manjeeta
於 2024 年 11 月住了 1 晚
8/10 不錯
Hans-Juergen
2024年12月7日
Hans-Juergen
於 2024 年 11 月住了 3 晚
4/10 欠佳
Bakulesh
2024年11月20日
不滿:整潔度、職員與服務和住宿狀況
Staff is not friendly and breakfast was ok, we’re disappointed.
Bakulesh
於 2024 年 10 月住了 2 晚
10/10 優異
Gregory (angleton)
家人同遊
2024年11月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel on Grand Canal
Gregory
於 2024 年 11 月住了 1 晚
2/10 很差
Kenlys
2024年11月17日
讚好:整潔度
不滿:職員與服務和住宿狀況
Staff was rude. A lady from the restaurant states come out to tell I couldn’t eat from from outside when I was not even in the restaurant part of it. When I asked the lobby if this was a policy, she still came behind me to tell him after he said there was no policy in the matter that her director had said so. After asking the lobby again if I had to go to the street to eat my pizza, they finally let me eat it. Poor customer service
Kenlys
於 2024 年 11 月住了 2 晚
10/10 優異
Sergiy
家人同遊
2024年11月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Even though this hotel is dated, the staff is very friendly and accommodating. Rooms are clean. Breakfast menu is good. It is approximately 5 minutes away from the train station and 20 minutes of the nice walk to Piazza San Marco.
Sergiy
於 2024 年 11 月住了 1 晚
8/10 不錯
Andre
2024年11月11日
讚好:整潔度、職員與服務和住宿狀況
.
Andre
於 2024 年 11 月住了 2 晚
8/10 不錯
Mariangely
伴侶同遊
2024年11月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good
Mariangely
於 2024 年 11 月住了 2 晚
6/10 一般
Rosanna
家人同遊
2024年11月10日
不滿:整潔度、設施服務和住宿狀況
The hotel needs to be updated. The rugs in all the hallways are so old that it looks dirty no matter how much you clean them. They had random abandoned furniture in some areas of the hallways, which looked terrible. Our bathroom tub had mold on it since they were not cleaned correctly, but everything else seemed pretty clean. The breakfast in the morning was good and the staff was very nice. The location is far from St Mark Square. We walked it every day, but it took 20 minutes there and 20 minutes back. I was fine with it because I like the exercise, but if you don’t want to walk so much at the end of the day, You would have to take the water bus back.
Rosanna
於 2024 年 10 月住了 2 晚
10/10 優異
iris (Loveland)
2024年11月8日
iris
於 2024 年 10 月住了 2 晚
10/10 優異
KITTY
家人同遊
2024年11月5日
讚好:整潔度、職員與服務和住宿狀況
Classic
KITTY
於 2024 年 11 月住了 1 晚
10/10 優異
Tyler
伴侶同遊
2024年11月4日
讚好:職員與服務和住宿狀況
Very easily located across from the train station and right on the Grand Canal - so not only a big view, but easy access to the island, the vaporeto, etc. The staff were very nice. Breakfast had a lot of options. The rooms are small but this is the norm in Europe. The bed was very comfortable, which is not always the case in Italy!