The room was tiny which was smaller than claimed in Hotels.com. No water kettle for hot water. Need to go to bar begging for hot water. Weak buffet breakfast.
Kam Ming
4/10 欠佳
Vee
伴侶同遊
2025年1月21日
不滿:職員與服務、設施服務和住宿狀況
We had two single beds pushed together with a gap in between. The mattresses were very hard and we had uncomfortable sleeps with flat pillows. The external window shutters could not be opened and our room was in constant darkness, and we needed the lights on during the day. There was no kettle or coffee making facilities in the room. The shower had good hot water. We had a bathtub but unfortunately the plug wasn't big enough and the water quickly drained away. There were large stains on the ceiling and the wallpaper. The decor is old-fashioned and worn. The noise level was unreal. We could hear pedestrians, hallway conversations, talking from the room beside us and feet stomping from the floor above. The water pipes made a high-pitched screeching sound when people showered. Staff were mostly unfriendly. Breakfast was okay except for the scrambled eggs which were runny and too salty. The only good thing about this hotel is its closeness to Santa Lucia train station. Venice is wonderful but we do not recommend this hotel.
Vee
於 2025 年 1 月住了 2 晚
8/10 不錯
Fabio
2025年1月20日
讚好:整潔度和職員與服務
everything perfect except the room heater, basically quite cold. Highly recommended anyway, great staff, great location, great rooms
Fabio
於 2025 年 1 月住了 2 晚
10/10 優異
Jamiely
家人同遊
2025年1月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff very hospitable!
Jamiely
於 2025 年 1 月住了 1 晚
10/10 優異
Sidika
多人同遊
2025年1月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
few-minutes walking to train and water-bus stations to go islands and S. Marco area. Best to get 2 days pass for all. Hotel charges 17 euros more if you purchase Murano-Bruno islands from them. No coffee pot in rooms but quality water is drinkable from faucets. We enjoyed the hotel very much.
Sidika
於 2025 年 1 月住了 3 晚
10/10 優異
Yesly
伴侶同遊
2025年1月9日
讚好:整潔度、職員與服務和住宿狀況
Their holiday party was amazing on new years eve..cute clasic hotel loved it
Yesly
於 2024 年 12 月住了 2 晚
8/10 不錯
Christopher
2025年1月7日
讚好:整潔度、職員與服務和住宿狀況
Christopher
於 2025 年 1 月住了 1 晚
2/10 很差
Manuel
家人同遊
2025年1月2日
不滿:整潔度、職員與服務、設施服務和住宿狀況
El baño era pésimo la regadera muy chica, con poco espacio
Manuel
於 2024 年 12 月住了 2 晚
6/10 一般
Marina
家人同遊
2024年12月30日
讚好:整潔度和職員與服務
It was the smallest 4 start hotel room that I saw. Very strange that our 2 rooms had different doors then all other rooms on the floor. Staff was f iendly and very helpful, great location to commute around Venice
Marina
於 2024 年 12 月住了 2 晚
10/10 優異
Francisco
2024年12月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
great hotel
Francisco
於 2024 年 12 月住了 1 晚
10/10 優異
Denis
親子同遊
2024年12月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great view of grand canal from our room. Friendly staff and convenient location.
Denis
於 2024 年 12 月住了 3 晚
10/10 優異
Thomas
2024年12月15日
Thomas
於 2024 年 12 月住了 2 晚
10/10 優異
Alvaro
2024年12月13日
Alvaro
於 2024 年 11 月住了 1 晚
10/10 優異
GERARDO
伴侶同遊
2024年12月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excelente
GERARDO
於 2024 年 11 月住了 3 晚
8/10 不錯
Binh
親子同遊
2024年12月10日
讚好:整潔度、職員與服務和住宿狀況
Shower too small for a large person. Elevator fit 2 persons. Everything else is good.
Binh
於 2024 年 12 月住了 2 晚
2/10 很差
Takizawa
親子同遊
2024年12月9日
不滿:整潔度、職員與服務、設施服務和住宿狀況
客室のエアコンが不調で修理をお願いしたが、修理に来てくれなかった
Takizawa
於 2024 年 12 月住了 2 晚
10/10 優異
Manjeeta
2024年12月8日
讚好:整潔度、職員與服務和住宿狀況
Great staff and convenient location right across the train station.
Manjeeta
於 2024 年 11 月住了 1 晚
8/10 不錯
Hans-Juergen
2024年12月7日
Hans-Juergen
於 2024 年 11 月住了 3 晚
4/10 欠佳
Bakulesh
2024年11月20日
不滿:整潔度、職員與服務和住宿狀況
Staff is not friendly and breakfast was ok, we’re disappointed.
Bakulesh
於 2024 年 10 月住了 2 晚
10/10 優異
Gregory (angleton)
家人同遊
2024年11月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel on Grand Canal
Gregory
於 2024 年 11 月住了 1 晚
2/10 很差
Kenlys
2024年11月17日
讚好:整潔度
不滿:職員與服務和住宿狀況
Staff was rude. A lady from the restaurant states come out to tell I couldn’t eat from from outside when I was not even in the restaurant part of it. When I asked the lobby if this was a policy, she still came behind me to tell him after he said there was no policy in the matter that her director had said so. After asking the lobby again if I had to go to the street to eat my pizza, they finally let me eat it. Poor customer service
Kenlys
於 2024 年 11 月住了 2 晚
10/10 優異
Sergiy
家人同遊
2024年11月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Even though this hotel is dated, the staff is very friendly and accommodating. Rooms are clean. Breakfast menu is good. It is approximately 5 minutes away from the train station and 20 minutes of the nice walk to Piazza San Marco.