鳳凰城天鵝絨謝德酒店住宿推介低至 HK$482

「Very friendly staff, room was a bit stuffy but overall nice. The washrooms were a little frightening, stained and cracked bathtub and very small. Bed was super comfortable.」

「 Very nice Hotel. Staff very helpful with my reservations. Room thermostate did not work, so needed to call engineering several times to get the problem resolved but it was. 」

「Enjoyed our stay and service. 」

「Great property and location!」

「The hotel was great, room was great but the front staff was not friendly and did not give a welcoming feeling. That would be my only complaint」

「My sister and I enjoyed a wonderful, relaxing weekend in Phoenix. The hotel exceeded our expectations and the customer service was phenomenal! Jordan and Monica at the front desk were so friendly and helpful. We always looked forward to seeing them.」

「Clean and quiet lobby area. Well maintained and secure pools. Perfect location to shops, restaurants, attractions. 」

「Kids love this hotel and food is the best ! Stuff are very helpful I’ll come back Lots of fun ! 」

「We came here for my fiances birthday and it was amazing. The staff is so friendly and accommodating. Everything was clean and we were checked on daily. Anyone who stays here would love it. I thank the staff for being so kind. This is hard to come by lately so it is very much appreciated.」

「我在這裡居住了10晚，中間去了一趟大峽谷，從大峽谷回來後又住了兩晚。 前9晚住的十分舒適，也很開心地使用房內的廚房設備，以及飯店的泳池、健身房。 然而，在最後一晚，由於飯店內施工，導致晚上十一點至隔天凌晨五點停水，完全沒有水可用。服務人員很貼心的送上幾瓶礦泉水應急。這對我來說十分困擾，因為我非常注重睡前先洗澡，但卻意外遇上這場停水，只好硬著頭皮先睡，隔天再起床洗澡。雖然業者已經很有誠意的處理這個問題，但我認為應該要提前公告，寄個email或貼個紙條在門口也好，而不是等到我發現沒水了，打去櫃檯問才知道停水。 在離開Scottsdale前遇到這種事，對於整體的住宿體驗大大扣分。但或許只是我運氣不好遇到吧？下次若要到訪此地，會再審慎考慮是否要住這間。」

「Awesome stay Very beautiful 」

「We stayed for two nights/one day at the Phoenician with our 4 and 6 yo kids. The reason my overall rating is not excellent is because the splash pad, waterslide and whirlpools were all broken the day we were there. The splash pads and whirlpools did get going midafternoon, but the waterslide remained out of order. The games room was available and we played some foosball, pool and air hockey, but two of the 4 arcade games were out of order. When travelling with two young kids....what else are you...

「I had good experience here.」

「This was my 3rd time to this resort. First time experiencing "Fairmont Gold". It was such an elevated experience. I highly recommend upgrading to or booking gold. You will not regret it. So many added benefits and ammenties!!」