This property was amazing! We were met at reception with a tropical welcome drink. The views were incredible from their deck. The staff was incredibly accommodating. Our room's bathroom was as large as the actual sleeping area. It included a huge shower PLUS a normal sized shower, a two-person jetted tub/jacuzzi, and our own personal indoor waterfall. Unlike some places in CR, you are able to flush toilet paper here. Our balcony had another two-person hot tub, a table, and a hammock in addition to our own well-visited hummingbird feeder. The views from the balcony were breathtaking. Our two children stayed with us, and the staff set up two separate roll-away beds that felt like part of the room. Our room also had a personal fireplace. The animal sanctuary on site was one of the best experiences we had for the duration of our CR vacation. That was partly thanks to the exceptional service of John, one of the staff members. He is the one who picked us up from the airport and drove us to the property (additional fee) and gave us private tours on the property. We signed up for both the nighttime frog tour (so cool! and John showed us all the frogs up close, including teaching us how to croak at one of the toads so it would respond) and the early-morning animal feeding. John guided us in feeding the toucans, the sloth, and the hummingbirds. At every step, he offered to take pictures and suggested the best ways to pose for memorable shots. Book at least two nights. 10/10