This place gets 100 stars from me! The hotel is beautiful, in a perfect location and the service and staff were incredible. Delicious breakfast, airy and beautiful rooms and common spaces, the GARDENS are incredible and the staff were so helpful. Always asking if there is anything we need, what are plans are for the day and if they can help.
When we checked out, we planned to take an Uber all the way to the Santiago airport. When the Ubers kept cancelling on us, I went back inside and asked them to all us a taxi. They called their private car service (which I assume they usually schedule ahead of time for guests) to come RIGHT AWAY to pick us up. The owner of the hotel waited outside with us for the car to arrive and told the driver to take good care of us. Seriously the best service I have received at a hotel anywhere! If you are considering this place, BOOK NOW, you will not regret it :)