4/10 欠佳
Klaus
2024年10月9日
讚好:整潔度和客房舒適度
no one answers the phone at Ushuaia Center
The stay was fine once we were able to get into our room. The first night of our 5 night stay we were not able to check in. Turns out there is no front desk or anybody in the building to check people in. We could not get in and the phone number they have listed on Hotels.com goes straight to voicemail. Left several measages that night and nobody reaponded. Called Hotels.com for help and even they could t reach anybody at the Ushuaia Center hotel. We had to spend that night at another hotel and pay for it. Now neither Ushuaia Center nor Hotels.com accept any responsibility and we have not been able to get a refund for that night. It has been a stressful experience we will never forget.
Klaus
於 2024 年 9 月住了 5 晚