Great location neat harbour but very dark at night, unlit around the hotel
GORDON
於 2024 年 11 月住了 2 晚
8/10 不錯
Mitali
伴侶同遊
2024年11月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Really good stay at the lakeside. Pool and spa facilities are excellent and dinner in the main restaurant was brilliant. very talented Chef. The cooked breakfast served was consistently great each day. Convenient locations with lovely walks of High Dam and gorgeous view from our room. We stayed for 4 nights.
Only thing that could be improved is that the pool/ spa facilities should be open longer as they are closed at 7pm so there is not much to do in the dark evenings. Some of the staff there seemed quite inexperienced and overwhelmed at times.
Mitali
於 2024 年 11 月住了 2 晚
8/10 不錯
Alison
伴侶同遊
2024年11月18日
Lovely property setting with beautiful lake views but the property itself is in need of an upgrade and revamp. Staff were welcoming and helpful , however It was obvious that staffing at times was limited and therefore the service in some areas not as efficient as it could be.
Good food and comfortable room.
Alison
於 2024 年 11 月住了 3 晚
8/10 不錯
Donna
伴侶同遊
2024年11月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
All stafff were amazing.
Lovely and clean a lovely hotel
My only issues are the bed slipped away from the wall when you got in it and the tv was small ,
Donna
於 2024 年 11 月住了 2 晚
6/10 一般
LAWRENCE
伴侶同遊
2024年11月18日
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
we booked this hotel for a wedding anniversary as we have returned for many years. We tried to book the restaurant on arrival and were told it was full.
The breakfast service was appalling slow with limited choice.
When we came to check out we were told they no longer accept American Express our choice of payment at the hotel and can only be used on line.
Sadly after 30 years we wont be returning.
LAWRENCE
於 2024 年 9 月住了 2 晚
6/10 一般
Stephen
2024年11月17日
Stephen
於 2024 年 11 月住了 3 晚
8/10 不錯
Elizabeth
伴侶同遊
2024年11月11日
讚好:整潔度、設施服務和住宿狀況
Didn’t like the fact that dogs are allowed to stay in a 4* hotel especially when they’re wet the smell was awful. If I had known this I would not have booked it. Also not happy that the hotel tried to charge me again for evening dinner when I had already paid ! The staff could be a bit more cheery.
Elizabeth
於 2024 年 11 月住了 2 晚
10/10 優異
Mehboob
2024年11月10日
讚好:整潔度和職員與服務
Reception- excellent. Room - very comfortable and lovely & warm. Dining was excellent
Mehboob
於 2024 年 11 月住了 2 晚
6/10 一般
Samantha
2024年11月10日
Samantha
於 2024 年 10 月住了 3 晚
6/10 一般
Giovanni
多人同遊
2024年11月9日
不滿:職員與服務
Staff not up to standard . Poor car parking far to dark and not lit at all , rooms only partially cleaned
Giovanni
於 2024 年 11 月住了 5 晚
8/10 不錯
Clare
伴侶同遊
2024年11月6日
讚好:整潔度、職員與服務和住宿狀況
Lovely quiet stay, the conservatory is really the selling point of the hotel so I would advise them to look after it, we noticed a couple of leaks. Other than that the breakfast was lovely, its a great base for exploring windermere away from Bowness etc. Lovely plants inside and gardens, I did think the sign at the end of the pier was a bit of an eyesore, would look better without that. Great value for money, we only had a cosy room but it was adequate enough - better toiletries would be appreciated and I believe these rooms need new carpets and furnishings. A child free pool time would be beneficial as it was quite loud and busy when we went to the spa. It would be nice if the lanterns and firepit were lit at all times, as in the pictures.
Clare
於 2024 年 10 月住了 1 晚
8/10 不錯
Chloe
2024年11月5日
Chloe
於 2024 年 10 月住了 2 晚
10/10 優異
David Gall
親子同遊
2024年11月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Didn't realise at time of booking, this hotel was next to the ferry/boat terminal. This meant we would walk a short distance from the hotel and board the ferry/boat to Ambleside and Bowness. Also the hotel is next to the Aquarium and steam train attraction.
We also found the spa (pool, jacuzzi, sauna and steam rooms) were not being used by other guests from 2pm to 4pm, which meant we had all this to ourselves.
Rooms were spacious and very clean. Hotel staff very good and professional (especially George). It was that enjoyable, we stayed an additional night. Top hotel for sure.
David Gall
於 2024 年 10 月住了 2 晚
8/10 不錯
Amanda
伴侶同遊
2024年11月4日
讚好:職員與服務和住宿狀況
Lovely hotel, room walls very thin and some guests not thinking about others but that’s not the hotels fault.
Some staff lot more friendlier than others, not sure if this was down to those being new and still training. Would stay here again.
Amanda
於 2024 年 11 月住了 2 晚
10/10 優異
Nicola
伴侶同遊
2024年11月2日
讚好:整潔度、職員與服務和設施服務
Room was very uncomfortable during the night had to have window open and fan on, very hot.
No Guinness in the bar
Running water in the bathroom was extremely noises for us and neighbours
Venue and view was spectacular friendly staff and lovely food. Enjoyed the pool.
Nicola
於 2024 年 10 月住了 1 晚
6/10 一般
David
家人同遊
2024年11月2日
讚好:整潔度、職員與服務和住宿狀況
Quite, picturesque, breakfast spot on, bar service and coffee area slow service and very expensive,
David
於 2024 年 10 月住了 3 晚
10/10 優異
Jubin
家人同遊
2024年11月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room was clean, pleasing staff.. easy check in and check out. the hotel's location directly across from the boat and steam train station added convenience for sightseeing.
Jubin
於 2024 年 10 月住了 2 晚
10/10 優異
Margaret Ann
家人同遊
2024年10月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
What a wonderful hotel, and in a brilliant location. Fabulous pool and spa, games room was great for our teenage grandson, and location wonderful, with fab views over the lake from our room. Steam train and aquarium within about 30 steps, as well as Boat rides. Drinks and food a bit pricey, but only 20 mins from Ulverston. Also within easy reach within South Lakes zoo. Whats not to like!
Margaret Ann
於 2024 年 10 月住了 2 晚
10/10 優異
Y
2024年10月29日
讚好:整潔度、職員與服務和住宿狀況
Great
Y
於 2024 年 10 月住了 4 晚
10/10 優異
Stacey
2024年10月28日
讚好:住宿狀況
Stacey
於 2024 年 10 月住了 2 晚
10/10 優異
Mike
伴侶同遊
2024年10月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location, with the Windermere ferry a matter of seconds away and the Steam railway. The room we had was nice and clean and a decent with a great view of Winderemere
Mike
於 2024 年 10 月住了 1 晚
10/10 優異
lee
伴侶同遊
2024年10月26日
讚好:整潔度、職員與服務和住宿狀況
Fantastic location. The ferry terminal is a few minutes walk away, giving you easy access to all of lake Windermere.
lee
於 2024 年 10 月住了 1 晚
2/10 很差
Ian (Hilliard)
2024年10月26日
Ian
於 2024 年 9 月住了 1 晚
6/10 一般
Ian
伴侶同遊
2024年10月24日
The property is in a lovely location and this is what brought us to it many years ago. Unfortunately and unknown to us the hotel has changed hands and no longer has the qualities that we came to enjoy.