particolare pero’ non. sapevo che essendo un eco hotel non si potesse usare l’asciugacapelli.
in piu’ un paio di volte e’
mancata corrente ed acqua.
stanze molto umide… lenzuola e vestiti sempre bagnati
colazione scarna… va aggiunto sempre qualcosa extra
buona posizione sul mare mero’ qualche miglioria da fare c’e’
Alberto
於 2024 年 10 月住了 7 晚
2/10 很差
Rebeca
2024年7月30日
不滿:整潔度
El lugar está en reparación. Las personas de recepción poco amables nunca saben nada , el
Chef de la mañana y tarde muy amables pero el lugar nada que ver con las fotos
Rebeca
於 2024 年 7 月住了 2 晚
2/10 很差
Parth
2024年6月13日
不滿:整潔度、職員與服務和住宿狀況
Parth
4/10 欠佳
ISABEL
親子同遊
2024年6月1日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Es un hostal, no un hotel. No tiene aire acondicionado ni tampoco ventiladores, el cuarto es un horno y no se puede dormir. Todo lleno de arena. La cama incomodísima, el agua salada, imposible bañarse. Hay que caminar en arena, y en oscuridad para llegar al cuarto. A las siete de la noche todo se cierra y todos los empleados se van. Los meseros te piden pagar las cuentas aparte, en efectivo con precios distintos. Una pesadilla. Y para colmo la playa llena de sargazo
ISABEL
於 2024 年 5 月住了 3 晚
8/10 不錯
真實旅客
2024年4月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lovely!
I somehow didn't realize the hotel was eco-friendly when I booked, so I got nervous when they said there was no AC. It turned out to be totally fine because the beach side is so breezy it stays cool and relatively bug-free. The restaurant service and food was good. The beach view was lovely, and easily accessible.
真實旅客
於 2024 年 4 月住了 3 晚
6/10 一般
Hanna
2024年3月28日
Hanna
於 2024 年 3 月住了 1 晚
8/10 不錯
Vanessa
2024年2月29日
Vanessa
於 2024 年 2 月住了 1 晚
10/10 優異
Deborah
家人同遊
2024年2月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We love everything about Dos Ceibas and hope to come back next year.
Deborah
於 2024 年 2 月住了 4 晚
10/10 優異
Andrea
2024年2月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wunderbares Hotel
Andrea
於 2024 年 1 月住了 1 晚
8/10 不錯
Gonzalo
2024年1月30日
Gonzalo
於 2024 年 1 月住了 5 晚
2/10 很差
Nicole
伴侶同遊
2024年1月8日
不滿:職員與服務
Do not take a chance and stay here. We arrived hungry tired and after a long day of travel on New Years Eve eager to freshen up and go celebrate. What we arrived to was a security guard (no staff) that did not speak english and that the property had sold our room. No one showed up from the staff to help us. We had to stay on the phone with Expedia for hours and could not leave wifi. We were offered no water, no food and had not eaten or drank for hours. By 12 midnight we had given up, expedia could not find us another hotel within 15 miles that was vacant and we had to sleep on the beach with all our stuff in the wind. The next morning we ate breakfast at the hotel and again staff never addressed us or said a think. Not even a simple "I'm sorry". They simply DO NOT CARE. We found another hotel for the rest of the week and were treated with care, thank God. I would never take a chance on this place just simply based on pure basic customer service.
Nicole
於 2023 年 12 月住了 6 晚
10/10 優異
Manasi
家人同遊
2023年12月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great gem in Tulum!
Fantastic experience for our family! Mike, Marco and Emmanuel and others on the service staff took the best care of us, recommending food options, a quick senote to visit on foot on their sister property, shifting us to another room as needed and overall helpful in answering all the questions. The hotel is good if you are looking for relaxing time in an eco friendly settings( no AC, no plastic bottles for water/toiletries, reusuable linens and simple rooms) without noisy club sounds till midnight. Tulum around the hotel was very safe, highly guarded at all times and quite walkbale! Don't miss on their breakfast and in-house juices and drinks! It's wonderful! Beach access is included and its almost private! We will definitely return again!
Manasi
於 2023 年 12 月住了 3 晚
8/10 不錯
Shadya
2023年12月2日
讚好:整潔度、職員與服務和住宿狀況
Shadya
於 2023 年 11 月住了 2 晚
6/10 一般
Karen
伴侶同遊
2023年11月14日
不滿:設施服務和住宿狀況
No AC and windows didn’t have screens so it was very hot or get bitten by mosquitos
Karen
於 2023 年 11 月住了 4 晚
10/10 優異
Alejandro
2023年9月2日
Alejandro
於 2023 年 8 月住了 4 晚
8/10 不錯
John
2023年4月30日
John
於 2023 年 4 月住了 7 晚
8/10 不錯
Jeffrey
伴侶同遊
2023年4月28日
讚好:整潔度、職員與服務和住宿狀況
It is a small Quiet Beautiful property with friendly staff. If you want a place away from the world and modern comforts dont matter to you its the place for you. If Air Conditioning, Wifi that is reliable and bathing in water that isnt salt that i would suggest finding somewhere else. We enjoyed the stay but the Wifi which we needed was pretty bad in our room. The fans were ok and we were able to sleep but wouldve preferred the air for sure. but this is what you would expect in a eco friendly hotel so overall we were happy.
Jeffrey
於 2023 年 4 月住了 4 晚
10/10 優異
Isabella
2023年4月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Isabella
於 2023 年 3 月住了 7 晚
2/10 很差
Estel
多人同遊
2023年3月22日
不滿:整潔度、職員與服務和住宿狀況
Dirtiest hotel I've ever stayed at
Estel
於 2023 年 3 月住了 5 晚
10/10 優異
Donata
家人同遊, 伴侶同遊, 多人同遊
2023年3月20日
讚好:整潔度、職員與服務和住宿狀況
The property was clean and in an amazing location. The staff was great and very helpful with booking excursions or other services i.e., transportation. Wait staff also excellent and very friendly and attentive. This hotel is in a great location if you want to have a quiet vacation- party scene is a 15 minute beach walk. There is NO A/C, however the sea breeze and the fan was MORE than enough. My husband and I like to sleep in cold environments, but this was perfect- we stayed at the ocean front cabana. Overall, excellent resort, highly recommended.
Donata
於 2023 年 3 月住了 6 晚
10/10 優異
sherryleen
2023年3月9日
sherryleen
於 2023 年 3 月住了 4 晚
10/10 優異
Lester
多人同遊
2023年3月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I absolutely love Dos Ceibas. This is my second time staying here, and enjoyed every moment of it. All of the staff were very helpful and friendly throughout our stay. Can’t wait to visit again.
Lester
於 2023 年 2 月住了 2 晚
8/10 不錯
jacoub
家人同遊
2023年1月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
My first time staying at an Eco-friendly place and it was interesting and enjoyable. It did disconnect us from daily life routines. No TV, no ac, no fridge! We were kind of confused at first few hours but later on, we appreciated that. First, we Were greeted by Daniel and he was so informative and helpful throughout the stay. The staff was so friendly and nice especially Elizabeth and Miguel at the breakfast area every morning. Breakfast in the early morning around 8 by the beach is PRICELESS. This was our first time in Mexico and Tulum is beautiful. I recommend renting a car so you can roam free at your own convenience rather than relying on Taxis (be aware of those!!!)
jacoub
於 2023 年 1 月住了 5 晚
10/10 優異
Paola
2022年8月29日
Paola
於 2022 年 8 月住了 3 晚
10/10 優異
Jamie
2022年8月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This property was absolutely beautiful and peaceful. I never had to leave. The service and food were amazing. My room was super clean and so well decorated. It’s literally right on the beach. I’m going to return as often as possible