The airport shuttle operates every 30 minutes, but when we called the hotel staff, they just told me to wait at the designated without telling me the schedule of the shuttle. That night the temperature was as low as -1C. We stood in the wind and waited for the shuttle as the staff told us that the shuttle would be coming....Besides, the room did not provide any shampoo, shower gel, tooth brush and even bottled water. We arrived at the hotel at about 02:40 and we were very hungry and thirsty. We asked if there would be anything we could order to eat and drink, but to my disappointment, the answer was negative. We only got hot water at the hotel lobby. There was not any bottled water or boiling flask in the room. Very inconvenient and not considerate for the needs of tenants who had been very tiresome after long trip of flight...