Nice hotel and service. Still my first choice in Tokyo so far.
LUNGHUA
2024 年 6 月入住 5 晚
6/10 一般
CHIACHUN
2024 年 7 月 1 日
CHIACHUN
2024 年 6 月入住 3 晚
10/10 超赞
SHENG-CHIA
2024 年 6 月 24 日
SHENG-CHIA
2024 年 6 月入住 2 晚
10/10 超赞
YUJIE
2023 年 2 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
YUJIE
2023 年 2 月入住 1 晚
10/10 超赞
真实旅客
2023 年 2 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
絕佳的住宿體驗
舒適的客房
極具日本特色的傢俱
友善的員工
便捷的交通
真实旅客
2023 年 1 月入住 1 晚
2/10 糟糕
Xing
2023 年 1 月 26 日
不满意:清洁度、员工和服务、服务设施
Sorry to say but nothing is good during my stay at this hotel.
1. Chaotic front desk management: believe it or not, the restaurant and the hotel share the same reception but no structured management. I came after 3pm but check-in took over 20 minutes. I was asked to get seated and the staff just threw a menu to me asking if I would like to order something to eat or drink. I needed to repeat that I was tired after travelling from northeast part and I just wanted to check in and get changed asap. But the staff were too busy with restaurant guests and just ignored me.
2. Poor cleaning work in the room: I like the bathroom from the picture when I booked the hotel room and when I opened the door, the musty smell shocked me. I wonder how the cleaning work was done in the room.
3. Unprofessional staff and the smoky open kitchen. I regretted having booked breakfast with the hotel and it again turned out to be such a disappointment. The staff asked me again if I wanted to order something else apart from the set menu I picked.
4.Ridiculous structure: The sushi restaurant is one the same floor with guest room! So I really “enjoyed” the Sushi smell before entering the room.
Ironically, this hotel may be good for people who look for alcohol as they offer complimentary drinks in the mini bar, lol!
Xing
2023 年 1 月入住 1 晚
10/10 超赞
真实旅客
与家人出行
2022 年 11 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great service and room!
One of the best services I've ever had around in Japan. The hotel contacted me for arriving details, arranging pick up from the airport (although they didn't let me know the info of the taxi, so we were confused which taxi is coming for us). They also helped for booking restaurant and allowed us to keep luggages when we were few days away. The room is well designed with good taste and also very comfortable with big enough space. The food was also very good, we didn't expect the beef steak was so great for our breakfast.
When we returned to pick up our luggages, they even helped to arrange a taxi until saw us off. Very impressive for the thoughtful service, I'd love to stay again next time visting Tokyo!
真实旅客
2022 年 11 月入住 2 晚
10/10 超赞
Magdalena
与配偶出行
2025 年 4 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Ameeeee todo, es magnífico… solo para mi gusto el colchón está demasiado demasiado firme, pero sería lo
Único que encontré que no me agrade, en general salí feliz del hotel!
Magdalena
2025 年 3 月入住 3 晚
10/10 超赞
Janice
与家人出行
2025 年 3 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel - staff were wonderful - we really enjoyed our stay!
Janice
2025 年 3 月入住 4 晚
10/10 超赞
Aarshia
2025 年 2 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Aarshia
2025 年 2 月入住 4 晚
10/10 超赞
Stephanie
2025 年 1 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
Stephanie
2024 年 9 月入住 5 晚
10/10 超赞
Michael
2024 年 12 月 26 日
Michael
2024 年 12 月入住 4 晚
10/10 超赞
Dongwon
与家人出行
2024 年 12 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Dongwon
2024 年 12 月入住 2 晚
10/10 超赞
KYUNGSIK
商务旅客
2024 年 12 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
KYUNGSIK
2024 年 12 月入住 2 晚
10/10 超赞
Jernej,Santa Monica
与配偶出行
2024 年 12 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
Outstanding experience in all regards. Friendly staff, great room, excellent location.
Jernej
2024 年 12 月入住 2 晚
10/10 超赞
Didier
2024 年 12 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We lived the experience. Perfect location in a quiet neighborhood of Omotesando while close to the vibrant Shibuya and to the busy shopping area of Omotesando. We did appreciate the warm welcome and consumer orientation of the staff. Top of our list in Tokyo !