Good hotel but rooms need and specifically bathrooms needs renovation. Hotel services and menu are not upto mark. Breakfast was very good. Staff was very nice and friendly, made our stay warm and comfortable.
Sanjay
於 2019 年 6 月住了 1 晚
2/10 很差
真實旅客
家人同遊
2019年7月2日
不滿:整潔度和職員與服務
The staff service and hospitality was very bad specially the main steward was very bad 😔
真實旅客
於 2019 年 7 月住了 1 晚
10/10 優異
Srinivasan
2019年4月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Srinivasan
於 2019 年 3 月住了 1 晚
6/10 一般
Raja Babu
2019年1月26日
讚好:整潔度和職員與服務
不滿:客房舒適度
Surprised that the ACs do not have a remote! It is centralised. You either switch off the AC and bear with it. And, windows don't open(Apparently, they are nailed to avoid intruders into the room).
Raja Babu
於 2019 年 1 月住了 5 晚
8/10 不錯
真實旅客
2019年1月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2019 年 1 月住了 2 晚
2/10 很差
真實旅客
家人同遊
2019年1月5日
不滿:整潔度和住宿狀況
There are no non-smoking rooms. Interior is poor. Bad food and worst maintainence. DO NOT STAY
真實旅客
於 2019 年 1 月住了 1 晚
10/10 優異
真實旅客
2018年12月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2018 年 12 月住了 4 晚
2/10 很差
Mannan (Bengaluru)
2018年10月3日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Irresponsible folks
When you think of ITC Hotels, you think of something nice and remarkable about the whole stay. What happened was contrary. If you are okay with unwelcoming receptionists with absolutely no intention to smile, if you are okay with leaky pipes in bathrooms, if you are okay with short-circuit when you switch on power in bathroom, if you are okay with all these, you may stay. If else, dont even think about it.
Mannan
於 2018 年 10 月住了 1 晚
10/10 優異
真實旅客
2018年8月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good, neat
真實旅客
於 2018 年 8 月住了 2 晚
8/10 不錯
SOORI DEEMUDU
2018年6月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
SOORI DEEMUDU
於 2018 年 6 月住了 2 晚
4/10 欠佳
SRINIVASARAO (Washington DC)
2018年5月27日
讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
SRINIVASARAO
於 2018 年 5 月住了 3 晚
6/10 一般
Gopalan (Muscat, Oman)
2018年4月25日
讚好:整潔度
不滿:職員與服務和住宿狀況
Good location
Not of the standard of an ITC hotel. Staff poorly trained and service level poor.
Gopalan
於 2018 年 4 月住了 2 晚
6/10 一般
Mangales (Malaysia)
2018年2月26日
不滿:整潔度
Tirupathi stay at Fortune Kences
Room facilities are not in good condition. Toilets bowls were full of stains and flush system was very bad. Bed sheets were torn and stain, i have to request for a change. I have stayed here more than 5 times, this is my first experience the facilities has been on the run down side, it requires maintenance.
Mangales
於 2018 年 2 月住了 2 晚
6/10 一般
Prahlad Varada
2018年2月1日
讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
Good Staff; Poor Room condition
the staff is courteous and welcoming. Food was good.
Rooms are very average, the beds are pretty old and there were leakages in the room
Prahlad Varada
於 2018 年 1 月住了 1 晚
2/10 很差
siva (canada)
2017年12月6日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Worst hotel to stay and even the hotel can’t provide good wifi
siva
於 2017 年 12 月住了 1 晚
6/10 一般
真實旅客
2017年12月1日
讚好:整潔度和職員與服務
For most of my stay the service was pretty good - however on the final night and checkout morning my colleague and I received numerous phone calls regarding paying. I said I would pay in the morning of check out as one might expect. But I received two phone calls before I could get out of my room to go for breakfast. Then when I went towards reception a woman practically rugby tackled me to come and pay. I asked, who are you and she said her name and title - head of front desk. She then got one of the two young women behind the desk to fish out her business card and present me with it. She then left the desk and let the two young members of staff do my check out. They made a hash of that and also insisted on knowing when we would leave our rooms even though I told them our driver would collect us at 10am. She should have stayed to supervise the checkout rather than swanning round giving cards out.
真實旅客
於 2017 年 11 月住了 4 晚
2/10 很差
真實旅客
2017年11月30日
不滿:職員與服務
Hotel staff will ask you to pay more if you need a room earlier (You might usually need a room earlier because of Darshan time slot)
真實旅客
於 2017 年 11 月住了 1 晚
8/10 不錯
Vishveshwar
2017年8月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Vishveshwar
Food menu need to change as I have stayed 2 days and 95% menu will be the same in Breakfast, Dinner & Lunch.
Vishveshwar
於 2017 年 8 月住了 2 晚
8/10 不錯
Lakshman (Boston MA)
2017年4月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent Experience
Very Pleasant stay. Staff were very good at answering my calls. Booked for my parents and got a good deal thru expedia.
Lakshman
6/10 一般
uday
2017年2月14日
不滿:住宿狀況和客房舒適度
very poor value for the money charged by the hotel
We were given Room Number 214 on the second floor. The acoustics is very poor. Anyone using the bathroom in the adjacent rooms or upstairs room was resulting in loud and irritating noise and disturbed our sleep. The hotel need to check the plumbing system thoroughly.
uday
6/10 一般
真實旅客
2017年1月12日
不滿:整潔度、住宿狀況和客房舒適度
Bathroom not so clean
真實旅客
6/10 一般
Amardeep (India)
2016年12月8日
讚好:整潔度和職員與服務
不滿:客房舒適度
Nice location, courteous staff good food
The Hotel staff were very helpful and courteous. They gave us two choices of room to select and even advised us. The food was good. It is too spicy. So for people from Andhra/Rajasthan who want to have spicy food it will not be a problem. The variety in buffet was also good. Breakfast is also good, we get choice of Indian breakfast, continental and also Western dishes. The room ambience is good. We were charged about Rs 800 plus taxes for an additional bed. But what is the most disheartening part of the stay was the quality of the room. The AC created a ruckus while it was running. Secondly the temperature knob of the AC was not working. Thirdly all the beds were spring beds and they were uncomfortable to sleep on. Fourthly we had asked for our car to be cleaned before we left for darshan and that did not happen.