Terrible room! Wall, roof about to broke, smell terrible because of cigarette use! Bathroom terrible too
Maria
於 2024 年 11 月住了 1 晚
4/10 欠佳
German
2024年11月9日
German
於 2024 年 10 月住了 2 晚
2/10 很差
MackenzieJo
伴侶同遊, 寵物同遊
2024年11月3日
The woman that works at the front desk is awful. She is not accommodating at all. Prior to check in we received and email telling us we can do an early checkin for $20 so I selected to do that. Upon arrival the woman says they don’t have any clean rooms (the motel is completely empty) I told her I paid for early check in and she tells me to come back at 2. She didn’t even bother to look if she had any clean rooms while I stood there. At 2 she miraculously had a clean room, thank god. On the same online portal we requested a late checkout, we go to ask her and she says the latest she can do is 12 (online it gives you the option of 1pm or 3 pm checkout) she says “we have a full house so the latest I can do is 12pm” There were maybe 20 cars in the parking lot of a 3 story 2 unit building of hotel rooms, which had PLENTY of open rooms around the one I was staying in. However, once again she didn’t even bother to check her computer system to see if we could do the late checkout. If this property isn’t going to be accommodating in any way for these early checkin/ late checkouts they shouldn’t offer them and take money prior to arrival for these accommodations. Then prior to checkout our keys locked us out of the room 30 minutes before we were having to checkout so our dogs were stuck in the motel room while we had a key that didn’t work. We had to go back to the front desk AGAIN to get the keys fixed. Overall, the customer service here is actually appalling. Do better.
MackenzieJo
於 2024 年 11 月住了 1 晚
6/10 一般
Nicole
2024年10月29日
Nicole
於 2024 年 10 月住了 1 晚
4/10 欠佳
Venice
家人同遊, 商務旅客
2024年10月28日
讚好:職員與服務、設施服務和住宿狀況
不滿:整潔度
Room was terrible, chairs old and stripping, dents in wall, bed poor quality, shoer curtain dirty
Venice
於 2024 年 10 月住了 1 晚
2/10 很差
Darrell
2024年10月25日
Darrell
於 2024 年 10 月住了 1 晚
4/10 欠佳
Susan (vineyard haven)
2024年10月25日
讚好:整潔度和住宿狀況
When i checked in i was told that the TV's weren't working. Then she asked if that was OK. I'd already paid for the room room and didn't think she would give me a refund and when asked I wasn't getting a credit for not having a TV either.
Susan
於 2024 年 10 月住了 1 晚
6/10 一般
Kathleen (Monticello)
2024年10月21日
Kathleen
於 2024 年 10 月住了 1 晚
4/10 欠佳
christine
2024年10月17日
no coffee maker in the room or coffee... breakfast was the worst excuse I have ever seen ): There is an old entrance at the far side of the hotel that must have been the check i for Super 8 or Days Inn and the overhang looks like it would fall on a car or person that walked or drove under it. Interstate 75 was right next to the rooms and it was very loud with traffic all night long. When I checked in I asked if they would take my AAA for a discount and they said since I booked with Expedia I couldn't have any discounts. No one mentioned if I wanted to have a coffee maker in my room I needed to ask for it and I could come up to the office and get it. I found that out at check out ): Never going back there
christine
於 2024 年 10 月住了 1 晚
2/10 很差
Alandra
家人同遊
2024年10月14日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Absolutely disgusting we had to put the floors the room smelled like cigarettes. There was parties out on the railing all night. Long woke up. There was 17 beer bottles lined up next to the bench felt very unsafe when we put our stuff back in our car to leave all you could smell was human urine and the parking lot next to our car was disgusting. Cable did not work actually the whole entire TV did not work. We slept with the lights on and could not wait to leave. It was awful.
Alandra
於 2024 年 10 月住了 1 晚
2/10 很差
Juley
家人同遊
2024年10月13日
不滿:整潔度、職員與服務和住宿狀況
This room was absolutely disgusting! The paint was peeling off of the ceilings and walls. The light didn’t work half of the time and there was bugs crawling on the walls right before bed. If we weren’t so tired from being at Wild Adventures all day, we would have left then. Extremely overpriced. Will never stay again.
Juley
於 2024 年 10 月住了 1 晚
2/10 很差
Daniel
2024年10月12日
不滿:整潔度、職員與服務和住宿狀況
Property did not honor pre-paid reservation and blamed Expedia for overbooking their hotel
Daniel
於 2024 年 10 月住了 4 晚
2/10 很差
Efrain
家人同遊
2024年10月12日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Dirty, no tv
Efrain
於 2024 年 10 月住了 1 晚
8/10 不錯
Teri
2024年9月29日
讚好:整潔度、職員與服務和住宿狀況
Teri
於 2024 年 9 月住了 2 晚
10/10 優異
Segio
2024年9月29日
Segio
於 2024 年 9 月住了 3 晚
10/10 優異
Wade
2024年9月28日
讚好:整潔度、職員與服務和住宿狀況
Wade
於 2024 年 9 月住了 2 晚
2/10 很差
Bennie
2024年9月26日
不滿:整潔度、設施服務和住宿狀況
Room had a harsh chemical smell. It burned my sinuses and throat. I had rented the room for a few days but couldn’t stay in room for even 2 hrs. Checked out and searched for other places to stay. I would not recommend this place to anyone.
Bennie
於 2024 年 9 月住了 3 晚
8/10 不錯
Wade
2024年9月24日
Wade
於 2024 年 9 月住了 1 晚
6/10 一般
Stephen
伴侶同遊
2024年9月23日
不滿:住宿狀況
Great deal for $57/night but property needs a facelift.
Stephen
於 2024 年 9 月住了 1 晚
10/10 優異
ili
家人同遊
2024年9月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good location. Will stay again.
ili
於 2024 年 9 月住了 1 晚
10/10 優異
Wade
2024年9月15日
Wade
於 2024 年 9 月住了 2 晚
8/10 不錯
Randy
2024年8月29日
Randy
於 2024 年 7 月住了 1 晚
4/10 欠佳
Steven
多人同遊
2024年8月19日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Terrible. Bathroom sink and shower Ok. Flooring OK. Everything else is either worn out or broken. Other than the front entry the rest of the building is in poor condition. Front desk unfriendly. I won't be back for sure.