The receptionist had no experience in customer service and failed to arrange the reserved car park for our family. It’s extremely inconvenient for us to go back and forth between car parks and hotel. Moreover, The description of the accommodation is not accurate.
真實旅客
於 2019 年 12 月住了 1 晚
10/10 優異
Heather
2024年11月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is a semi traditional hotel. I loved the location and the ladies at the front desk were very welcoming. The shower room is in an onsen. You can shower there but also enjoy the onsen if you'd like.
Good hotel a good locational. When we reserved we did not realized that the bathroom is outside the room, but it was not a big problem, it was not crowded. Also hotel has a small onsen inside where you could relax. Good relation price-quality.
真實旅客
於 2023 年 4 月住了 1 晚
8/10 不錯
Gabriela
家人同遊
2023年1月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
This is a hostel-like hotel with shared bathrooms and showers, this is not stated in the hotel description and came as a surprise when we arrived. It's not disability friendly as there is a steep slope to access the entrance. Overall a nice stay for a couple of nights though