The receptionist had no experience in customer service and failed to arrange the reserved car park for our family. It’s extremely inconvenient for us to go back and forth between car parks and hotel. Moreover, The description of the accommodation is not accurate.
真实旅客
2019 年 12 月入住 1 晚
10/10 超赞
Heather
2024 年 11 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is a semi traditional hotel. I loved the location and the ladies at the front desk were very welcoming. The shower room is in an onsen. You can shower there but also enjoy the onsen if you'd like.
Heather
2024 年 11 月入住 3 晚
10/10 超赞
David
商务旅客
2024 年 11 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great accommodation
This was a budget minded decision. The level of service was top notch. I love it here!
David
2024 年 11 月入住 2 晚
6/10 一般
Esther
2024 年 10 月 19 日
满意:客房舒适度,清洁度
不满意:员工和服务
Hostel or hotel?
While the room was spacious and we had what we needed for a good night’s sleep, I was surprised by how dirty the carpet was and the it wasn’t cleaned once during our three night stay. The ladies toilet on the second floor didn’t work ( bidet settings) and it felt more like a hostel than a hotel but minus the fun vibe.
The shuttle was “unavailable “ but I think it is non-existent. The flower pots leading to the entrance are full of weeds and gives a good idea of what to expect once inside.
Good hotel a good locational. When we reserved we did not realized that the bathroom is outside the room, but it was not a big problem, it was not crowded. Also hotel has a small onsen inside where you could relax. Good relation price-quality.
真实旅客
2023 年 4 月入住 1 晚
8/10 还可以
Gabriela
与家人出行
2023 年 1 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
This is a hostel-like hotel with shared bathrooms and showers, this is not stated in the hotel description and came as a surprise when we arrived. It's not disability friendly as there is a steep slope to access the entrance. Overall a nice stay for a couple of nights though