We selected this location for its convenient location near Seattle Children's Hospital South Campus, shopping, and dining. Everything was fine EXCEPT the front automated doors were broken during our stay. Guests were manually sliding doors open and closed and there was rarely a person sitting at the front desk to assist. It wouldn't have been such a big deal, if it didn't raise safety issues with the large homeless population in the area. During our stay, we drove past a deceased homeless person with multiple police crusiers taping off the scene. When we expressed the broken doors that were always wide open when we passed through as a safety concer, management's response was "why is it a safety concern?" We were told the doors were being manually locked at night, which was not the case, as we found them unlocked at night multiple times. Management stated that there was no need to make things more safe or convenient for guests going through the building as "this is a problem we can't control. The part to fix the door doesn't arrive for 3 more days." This lack of care and customer service by management was astonishing. After we directly asked to be compensated for lack of safety, we were told it wasn't worth it because "we would have to fight Expedia for the discount." I requested it regardless. At check out, I discovered management had refused to discount to our stay, despite telling us otherwise.